Terry’s Florist

Wish I read reviews before ordering. Prices werent 45% off if you called like their website says, was "local" supposed to be in Pittsbot NC and they add $18.99 serv fee-they cancelled my order via email, no phonecall. Horrible service if this is how they conduct their business. I took a chance using them and regret my decision. Wasnt able to reorder flowers from another florist because it was so late of a notification by them it gave me no time to order elsewhere-very upsetting!

Anyone have the owner of this business's name? I ordered a $300 flower arrangement for a funeral. Never received an invoice. I called 2 days before the funeral and provided the deceased's name and confirmed the delivery location and time. 2 days after the funeral I call Terry's and spoke to Ed and they had a supply problem and sent NOTHING! No call to make me aware so I could order something somewhere else. I'm disgusted.

TOTAL rip off. Not the 45% off as advertised and $18.99 "service fee" for employees salary and building upkeep. These things are the cost of doing business and should not be pased on to your customers. Or is the $18.99 really in lieu of the "free" delivery? Very dissapointed...will never use again

Do not order from Terry's Florist! I ordered flowers for mother's day a week prior and 3 days before they sent an email saying they cant deliver because of supply issues. However they will be refunding my money. I checked my bank account and indeed the refund was pending so I sent an email saying how disappointed I was and that they could have at least offered a different arrangement. Now the refund has disappeared! No communication from the company either!

I selected this florist in "Mandan, ND" because the site said it was local. The product was delivered on time. However, it was not even close to the picture provided on the website. I ordered a beautiful arrangement for a funeral and what they delivered could have been arranged by anyone in their kitchen using flowers from the grocery store. It was bad, really bad. I complained by email and they offered me a $25.00 refund. The arrangement we received was mostly fern fronds and a few roses. I am mad at myself for being so careless in selecting a florist.

I ordered flowers and what was received was nothing like what I ordered. On top of that a portion of the flowers were already noticeably dying. When I contacted the company with my concerns all the company they had to say was they were within there rights based on the flower substitution policy. Which I disagree that the substitution was of same value. But on the bigger issue they choose not to address the dying flower issue all together. I did reach out to them again, they are now ignoring me. With delivery I spent $91. Pictures attached, what I ordered, what was received, two pictures of the dying flowers. The pictures were taken the day the flowers were received.

So incredibly disappointed.

Please do not purchase from them. You never know they are going to send.

I order flowers for my neighbor funereal, they never showed. Flowers showed the next day at the church, not what was ordered.or promised. When I called and final spoke with a manage (Jay) to express my dissatisfaction with what went on, the manager, hung up on me. They ruined the funereal for my neighbor's family and my family. If I could do it, I would give them a -negative 10 stars, Never, Never Never use this scam company.

WE ORDERED FLOWERS FOR A FUNERAL NEVER DELIVERED, NEVER CONTACTED (CLAIMS THEY TRIED CALLING) DID NOT! DO NOT USE THEM!

Please do not waste your time or money on this place. I made an order a week before Mother's Day this year and at 4:45pm on the Friday before Mother's Day they sent me a text and cancelled my order. Very unprofessional. Sent a text really. I will never call them again. They don't deserve a 1 star.

I ordered flowers for a funeral for Saturday. I called today to make sure the order was underway. I was told that the order was cancelled. THE DAY BEFORE THE FUNERAL. I did not receive any email or other notification until I was talking to their representative. During our conversation, I was told that there was nothing they could do, as the order was already cancelled, even though at that time, I had received no notification.

Ordered a $100 Holiday Arrangement and my recipient received $15 worth of horribly arranged flowers. When we attempted to correct the situation, it took 3 days and 5 emails to get a "manager" to call back, which was still not helpful in any way!

ANGRY, is an understatement!

I ordered a spring collection with a galvanized vase got a basic glass vase.the description made note of the galvanized vase
Tulips cannot resist showing off their unique and flirty beauty, and this arrangement provides the stage for multi-color tulip blooms to do just that. A distinctive galvanized container holds 20 stems
Then to be told there is a substitution policy. In our substitution policy it states that all items such as flowers, containers, color schemes, or plants are subject to availability.
So don't advertise what you can't deliver.

Do not use this company! Gave them over 24 hours notice to have flowers delivered to hotel for our 20 year anniversary and a NO SHOW! $178 order. Now I look like a jackass to my wife cause didn't honor history with a gift. Thanks Terry's florist

My mom saw a gorgeous bouquet online called the Bountiful Blooms bouquet. She was excited and wanted to surprise me for my birthday. Unfortunately, it was on Terry's Florist website, which explains it all. They should really be ashamed of themselves. $80 for a cheap bouquet of mostly filler? Not only that, my mom ordered that specific bouquet because it was very autumn looking. They instead replaced it with pastel pink. How is this even close to fall colors? Never again. Please, don't order from them. You'll get something 100% different than what you ordered.

Also, she contacted customer service, and got 3 pages of "substitution" policy papers. Horrible company, horrible customer service, horrible human beings. Karma's a b**** and it's coming your way eventually, Terry's Florist.

Ordered flowers for my Mother's Day gift a week ahead of the delivery date.She never received them. After waiting 30 minutes on the phone, I was informed they cancelled my order due to supply issues. I live 600 miles away and can't replace anything at this point!

Flowers I ordered were sent same day within hours and looked better than the picture shown
Besides the last second service fee that all florist hit you with, I have to give them a 5 star review.
And that does not come easy from me...
As a matter of fact I very seldom waste my time doing reviews.

Ordered the flowers this morning they have already been delivered and they were beautiful. It really made my friends day! Thank you so much! Prices are very reasonable as well. I will defiantly use them again in the future.