Terry’s Florist

Reading these reviews made me realize my only recourse is to vent here and save myself time/frustration by contacting them again. Delivery was not made day before Thanksgiving...probably only got delivered because I contacted them many times to find out what the problem was! Said the order went out...they had to contact the driver...guess he took them home overnight! Definitely not the leaf lined square glass "low stuffed" arrangement I ordered...more like the "freeway" flowers in a mosaic vase. Very disappointed...ordered the "premium" for our granddaughter.

Ordered for Mother's day. Wanted to shop a local small biz. The called twice first to get a card name second an hour later to cancel order saying they are out of flowers no substitute. All this after I had contacted elderly Mom to alert her of delivery. I do not recommend... Stay away!

The first picture is what my friend received the second one is what I paid for. $90.00 only to find out that this company isn't even in Ocean Springs and uses another florist who apparently can not arrange flowers. It looks like someone went to Lowes and put ugly and cheap plants in an even uglier basket. Also all customer service people have accents. So it probably isn't even in the United States. Please don't waste your time or money.

Flowers never delivered. Put on "muzak" hold for infinity when I called. Reported to Facebook and Instagram. I believe it is a sham business. They only refunded after I made several phone calls and told them I would dispute charge with my bank and report as fraud. Lesson learned!

The flowers were delivered within 6 hours of ordering! They were absolutely gorgeous! The only thing I did not like was the vase they substituted from original advertisement. I understand they have to do that from time to time. All in all I would definitely order from them again but ask about vase availability next time. Thank you Terry's for also following my request of being delivered to an actual person and not just left! Couldn't find delivery pic. Will update.

I should have done a review check on this florist when ordering a plant for my daughter for her birthday, everything stated in everyone's review is exactly what I experienced, no shame on the person running the whatever you want to call this "want a be florist"... Shame on them for bad business practices and not caring enough to deliver quality products to their customers and they come back with a bogus policy they do not state when placing your order and taking your money... Save yourself the headache and do not order anything from this business, if anything they should be shut down...

They delivered on time and created a lovely bouquet! They really blessed my friend. Docked one star because I asked if there was a delivery fee. She said no and could've taken the chance to say there was a $15 service fee. So that was a shock.

Yah so i saw a lot of bad reviews and then i freaked out and called them and they picked up and said they had the order. Then the next day they delivered them in the afternoon and my girlfriend was very happy with them. I think if u order last minute they may have trouble getting it there that day based on the other reviews i saw. Also some people may be more picky about the flowers than we are and i think thats where the bad reviews come from. They definitely arent scammers, so if u need to send flowers and your not super picky i think they are fine.

I placed the order on April 28 for delivery on May 12, and on May 16 they're just now informing of "system problems" and the order & payment have been canceled. According to Google, this business is permanently closed - in which case, it's fraudulent to maintain a business website!.

Who sends a text to say they have cancelled the Mother's Day order at 3pm the day before Mother's Day, well Terrys Florist does and blamed it on a "technical glitch". Sorry not buying it and will never order through them again. Untrustworthy!

I ordered a spring collection with a galvanized vase got a basic glass vase.the description made note of the galvanized vase
Tulips cannot resist showing off their unique and flirty beauty, and this arrangement provides the stage for multi-color tulip blooms to do just that. A distinctive galvanized container holds 20 stems
Then to be told there is a substitution policy. In our substitution policy it states that all items such as flowers, containers, color schemes, or plants are subject to availability.
So don't advertise what you can't deliver.

You would be better off to go to your garden pick our crappy flowers and send them. Please look at photos - I placed an order for the Lavender & White bouquet. I chose it because my sister sitting room in lavender and white. HUH - what the hell did they send her? Crappy already open roses (which means they are old) and daisy aka weeds. When address with the business they responded about supply shortages *blah blah - then take those off the website and offered $10.99 refund. Thanks but no thanks. I will take up with AMEX. I had my nephew go get flowers from Trader Joes with apologies. Shame on you Terry's Florist. Look and respond to your reviews.

Ordered an FTD style basket, discussed price, same day delivery. Florist said that it could be done as pictured and delivered that day. Florist called back, stated did not get supply chain delivery, delivery now tomorrow. Next day, recipient sends photo, I email florist. Note with flowers says "Great Scot". Flowers look nothing like what was promised. Florist states there is clause, they can use any flowers on hand. I remind that Florist agreed to photo. Florist offers $17 refund. More emails, Florist offers complete refund. In 3-5 days. We'll see.

Advertised as same day delivery available for only specific arrangements. So I pick one for same day, pay and then an hour later I get a text saying they apologize they cant make the delivery and do not have the flowers and it will be tomorrow but designers choice. I call to find out what's happening, there was a "car accident, flowers damaged, issues with flowers in stock" fine, whatever delivery tomorrow, but they will put extra flowers in there for me. Now that I've read all these reviews, I am wishing I had seen them first before making an order today for my friends to receive flowers at home with their new baby. God help me the flowers will be decent tomorrow if that happens. Oh, just got another text while doing this review apologizing for my flowers no longer can be arranged for mentioned for someone else, had to call again and the message was "sent in error". Please say a prayer...

I'll start by being positive saying they did call saying they didn't have all the flower colors for my arrangement. Asked if they could do "florist choice" to replace what they didn't have. I told them that was totally fine, but I wanted bright colors. Here is what I ordered, vs what I got. I paid for a deluxe basket ($83 after fees and basically got a standard vase priced at like $35) I genuinely hate to be nasty, but that's unacceptable! This was suppose to be an out of the ordinary brighten my friends day arrangement since her father passed away yesterday. She was happy with the thought, it is pretty. Yet I was highly disappointed with what I paid/expected.