Is Terry’s Florist a scam or a legit company?

asked by Jessica O. on 9/4/20

23 Answers
Thumbnail of user cindyc883

They are a scam. They take your money and deliver a lower quality item and say it's per their terms and conditions.

Their website says they are local, but they are a floral brokerage.

Helpful  (10)
Thumbnail of user charisseh10

Scam - product received not as shown. Uses COVID 19 as the reason for poor quality product at a shocking price.

Helpful  (8)
Thumbnail of user suem702

I THINK IT IS A SCAM! They took my money, did not deliver and I am having trouble getting refunded.
I got different excuses depending on who I was talking to. I was guaranteed delivery after they didn't deliver the first order. 30 minutes after placing the order someone called to cancel for yet another reason. Their Customer Service SuCKS! They need to fire them.

Helpful  (7)
Thumbnail of user danw987

Scamsters! This company does not give the product that you expect, then cites their "substitution policy" as a reason not to compensate you for their malfeasance!

Helpful  (6)
Thumbnail of user alicej131

Not Sure, but I do Know if I don't get my Money back, they will be looking to find the Holy Grail when I finish with them!

Helpful  (6)
Thumbnail of user abbeyr8

Scam -- flowers never delivered and they would not issue a refund.

Helpful  (5)
Thumbnail of user billh938

It is a scam that has been investigated by CBS news.

Helpful  (4)
Thumbnail of user sydr3

They are a piece of $#*! company that prays on peoples loss

Helpful  (4)
Thumbnail of user lindab2666

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I have disputed the charge with my bank. Scam!

Helpful  (3)
Thumbnail of user davidy453

WHAT A SCAM NEVER USE AGAIN TELL EVERYONE YOU KNOW TO NEVER USE THESE PEOPLE

Helpful  (3)
Thumbnail of user judyg373

It was a scam and rip-off to me. I was told that it takes 24 hrs to get a response via email probably because of the volume of upset customers

Helpful  (3)
Thumbnail of user craigb656

Following up on my previous post to be completely transparent, Terry's did cancel my debit card charge. But the damage was still done.

Helpful  (2)
Thumbnail of user roxih

Scam. Took my order on line, then called within a couple of hours to say "we have no flowers" - how does a florist have no flowers! Covid excuses are over. Do not use.

Helpful  (2)
Thumbnail of user melissaw629

SCAM DO NOT USE! THEY DIDN'T DELIVER AND THEN CALLED BACK AND SAID IT WAS STOLEN!

Helpful  (2)
Thumbnail of user dionhurd

Total Scam. They have offered a refund. A full refund.

Helpful  (1)
Thumbnail of user karig80

They are a scam. First i asked if they were local, I should have listened to how they answered the question, they said they deliver in my area. So i ordered flowers for the next day delivery for a 95 year old woman's birthday. They called me the day after her birthday saying there was a problem and they didn't get delivered. They said the flowers I wanted weren't in stock. I told them that was a lie because I had told them to deliver whatever that on hand. I did get a full refund but the 95 year old woman never got her flowers on her birthday. THEY ARE A TOTAL SCAM. DO NOT USE THIS PLACE.

Helpful  (1)
Thumbnail of user laurief270

It seems to be scam and not legit. Excuses, ran out of flowers, delivery driver sick, etc. horrible

Helpful  (1)
Thumbnail of user donnap1190

Scam. They delivered flowers but they were nothing at all like the picture. The top of the page says there was a discount, but oh no, not this time. I feel cheated, and after reading others experiences, I concur, they are scammers. I will inform my credit card company and have the charges reversed hopefully. From what I have seen they won't willingly give a refund for their ridiculous idea of a bouquet of flowers.

Helpful  (1)
Thumbnail of user michellet1030

SCAM! DoorDashed a $40 grocery store flower bouquet after I paid $100. DoorDash alerted my daughter that they were delivering her Safeway Flowers. They are ignoring me but my bank won't.

Helpful  (1)
Thumbnail of user carolb1942

UglyScam

Helpful  (1)
Thumbnail of user kerieo

They are a call center and they took days to get my order sent and cost about $20 more than they should

Helpful  (1)
Thumbnail of user heidij173

A total scam! Didn't deliver, sketchy call center and definitely not legit!

Helpful  (0)
Thumbnail of user terrym1398

From my experience, completely legit. Ordered from their website, requested same-day service, and they delivered on time with quality product.

Helpful  (0)

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