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You will never get an answer from them except: "policy states we can substitute flowers" and " we are having trouble getting flowers because of Covid"

asked by Wallace C. on 12/3/20

1 Answer

Exactly, not only do they swap flowers but also the vase. A completely different product gets shipped than what they have on their website. They point to policy that they can swap whatever they feel is of equivalent value and are currently using Covid as an excuse.

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