Terry’s Florist

DO NOT ORDER FROM THIS COMPANY. THEY ARE COMPLETELY INCOMPETENT. NEVER HAD SUCH BAD SERVICE IN MY LIFE

I ordered my Mom and stepfather a bouquet of flowers because his mother passed away and the website said order before 2pm and ur flowers will be delivered that same day which I ordered around 11am but no that was not the case at all! First of all Leigh, the woman who took my order had my name spelled wrong on the gift card and also did not have my parents last name spelled right for delivery, and then an hour after I ordered the bouquet I received a call from them saying that they didn't have any of the flowers for my bouquet and that there delivery truck was going to have them there in the evening so they wouldn't be able to deliver them until the next morning around 9am which again that didn't happen. So after 9am I called them and the girl I spoke with was rude and didn't really seem like she knew what she was doing and told me that they would call me back within 5 to 10 minutes, never received a call from no one. I called an hour after that and they were ignoring my calls up until I used my son's phone to call them and that's when I finally got an answer from them saying that she couldn't get ahold of the delivery driver but he should be there shortly. My mother finally received her flowers around 12:30pm and to top it off they were the wrong bouquet of flowers, I contacted the florist and none of them I spoke with seemed to give a damn about any of these issues I had with this place. Pretty terrible experience I had with these people and will never ever order from them again. Would not recommend this florist to anyone not even my worse enemy I feel like they should have at least refunded me half of the$73 I spent for that nonsense!