TemuReviews 1,748

Returned two items out of order of five and got no credit. I ordered few things but two out of them were not what they were advertised.

On and on we go with TEMU, once again Temu sent my order PO**************045 to an additional I NEVER used with them And the last chat person assured me that the address issue was all taken care of, yet it was delivered to the wrong address again and they are refusing to refund me for it BUT Crediting me on their site to which they don't understand I Have No Intention of Ordering from them again and that I have evidence to corroborate Everything I'm saying about how incompetent this business actually is. Just got the generic I'm sorry note from Temu: No Temu IS NOT Sorry for the inconvenience, they have done this 4 times and as I stated I have proof Temu is Not sorry and proof they are incompetent Beware of what looks like a too good to be true deal…. I have found better deals elsewhere

I ordered my granddaughter dresses, outfits and shirts. This was my first order so I was a little nervous especially because of the low costs of the product. I ordered it on the 13th and just received the order today, I was credited $5.00 because it was to be here by the 30th. I am absolutely impressed with the quality and the sizes are correct. I would recommend this company to everyone! I actually just placed another order. It's not a scam.

I have placed 5 orders with TEMU and 3 have been delivered so far with 2 en route. All 3 deliveries came within the estimated time and in general the deliveries have been quicker than my orders from Aliexpress. 2 of the orders were not shipped immediately and TEMU gave me a $5.00 credit for each for slow shipping. I'm very happy with the quality of the products and there was no damage to any of the items. So far my experience has been very positive with price, quality, speed of delivery and customer service.

I ordered for the first time on 3/12. Order shows being packed since 3/24. The shipment should have arrived by now (3/31) according to their dates when ordered and it still hasn't shipped. They seem to think issuing refunds is the way to go, I want what I ordered! I tried multiple times to contact them via chat and after waiting I never got below 42 in the que. I can't think of a worse order experience than this one.

I never heard of an electric garlic masher until i saw it on Temu and I can't go back to regularly chopping garlic ever again! It saves me time and I also use it for other things like onions because it doesn't have to just be used on garlic :) Safe to say that this has changed my life so HAHAAHAHA! I'm so excited to find more handy gadgets in the site so keeping my eyes peeled (get it, peeled? HAHAHAHA)

Free shipping for life? 24/7 customer service that's actually available 24/7? Super diverse payment options and v reliable delivery services with a $5 credit if late? Free return and refund policy? AND an environmental initiative? Temu really said CHECK CHECK AND CHECK

Temu is straight-up lit AF! I was searching for some stuff and then i found theyr site, and now i cant stop using them. Too cool like frfr. They've got all the cool $#*! that i need and it's so easy to just get on my phone n open teh app. I can't believe i didn't find it sooner!

Temu is like my secret weapon. Whenever someone needs something, I'm like HOLD UP, LET ME CHECK TEMU FIRST! HAHAAHAHAHAHAA I've discovered so many new gadgets and stuff through their site. It's like a whole new world has opened up to me! PLU S I GET SO MUCH VOUCHERS ITS CRAY

I placed 6 orders with Temu. The following is the order numbers and dates of orders.
PO**************879 ordered 3/3/2023 received 3/14/2023.
PO**************4014-DO1
Ordered 3/9/2023 received notice that company issued refund on 3/28/2023
PO**************014
Ordered 3/10/2023 received notice that company issued refund of $4.28 back to PayPal and put the rest of my purchase on my Temu credit which is not what I wanted.
PO**************014
Ordered 3/13/2023 received notice that company issued refund of$21.39.
PO**************0140
Ordered3/22/2023 company shows ordered was shipped on 3/28/2023
All but 1 of these orders have not been received and refunds have not processed. Buyer Beware!

This company is a joke. They attract customers with their low prices, but their order system and tracking systems can't didn't give me my promised 20% off. When I inquired with customer service, they couldn't find my order, even with me giving my PO #. They were able to charge my PayPal account and get their money even before my order was shipped. Then I get text and emails that go to a company which gives me the message that the tracking number is wrong. If you want to deal with frustration use this TEMU company. You might as well throw your money to the wind.

I am new to Temu. Several of my orders have been cancelled by them over and over and over again. They are claiming unusual activity on my credit card payment, which is utterly untrue. I have provided the proof they have asked for to verify my payment again and again and again. I have REPEATEDLY contacted customer service and am asked each time to be patient, a ticket is being generated and they'll be back with me within 48 hours. Along with all the platitudes of how they understand my frustration. The last call I made, I asked for a supervisor. I was told one would call me back within 30 minutes. No one called. Several of the items I've tried to purchase became unavailable/ sold out during this process with them. There's NEVER a resolution to my problem. They have a promise that comes up quite often on my orders that if it doesn't ship within five days of ordering, they will give me a $5 credit. That doesn't happen because they cancel the orders with pretentious excuses. Buyer beware is all I can say. The prices are good, but not sure that they're worth these absolute frustrations and complete lack of customer support.
This site asks for an order number and I'm providing one, but this has been the occasion with several orders.

I don't think BILLIONAIRES have to wait as long as you do for items they purchase. They start with "Sorry! Here's a $5.00 credit for being late" then another "Sorry! Here's ANOTHER $5.00 credit for being late". Pretty soon I'll have a hundred dollars + credit due. I can't even rate the quality of an item because I still haven't received my items. If the items are anything like the expected wait period is to get them then I'm going to be very disappointed.

Ordered items for Valentine's Day in January I NEVER received my merchandise‼ Made several attempts to customer service they were supposed to create me a ticket and no one has responded or took care of this issue. Called the customer service number for that past couples days and been on hold for a VERY long period of time. It's states for you to be [lease be patience but my patience is running out. This is RIDICULOUS and very UNPROFESSIONAL but I'm not stopping until I get ALL my coins back even if I have to REPORT them to BBB‼

I CANT EVEN DEAL WITH HOW AWESOME TEMU IS. Its like a gift from the internet gods. The selection is insane and everything is organized SOOOOOOOOO well. I don got to waste time searching for what I need! I'm telling everyone I know about this site. IZ TOO GOOD TO KEEP 2 MYSELF!

Temu is like the answer to all my problems! Whenever i need something, i just go to this site, and BAMMM! Problem solved. It's like having a personal assistant, but way better. The selection is top-notch, and the site is super easy to navigate. I don't know how i ever managed without it.

TEMU IS LIKE THE BEST THING EVER. I use it all the time and I always find what I'm looking for. The selection is incredible, and the site is so user-friendly. I've recommended it to all my friends, and they love it too. I can't imagine life without Temu. It's like my own personal paradise.

Temu is THE. BESTTTTTT! Its got so much cool stuff that im literally addicted to it. Every time i think ive seen it all, i find something new and exciting. I can spend hours on this site and never get bored. If your not using temu, your missing out on some serious awesomeness.

Holy $#*!, this site is like WHOAAA! I dont know how I ever lived without it! Its like the motherload everything I could ever want. Need a new game? Chek. Looking for some fresh tunes? Check. Want to watch the latest movies? Check, chekc, check. And the best part? EVERYTHING IS IN ONE PLACE Im never leaving this site, ever.