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TelMDFirst

How would you rate TelMDFirst?
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Florida
1 review
1 helpful vote
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Affordable and Good? Yes, Please!
February 17, 2025

Healthcare costs are insane. TelMDFirst is surprisingly affordable, and the quality is great! Needed a quick refill, and it was so easy. Huge relief knowing I can get good care without going broke.

Date of experience: February 17, 2025
New York
1 review
4 helpful votes
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Skeptic Turned Believer
February 17, 2025

I was so skeptical about telemedicine. Like, really? But TelMDFirst is amazing! Had a nasty cough and got a virtual appointment within an hour. Doc was great, figured out what was wrong, and sent my prescription right over. So fast and easy. Totally impressed!

Date of experience: January 15, 2025
Texas
1 review
1 helpful vote
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SCAM SERVICE
January 14, 2025

They lied to me for 2 days, never called me back. I completed all the forms, took pictures of the medication bottles, and they kept telling me the doctor was reviewing and they would send it as a priority which they never did. Do NOT TRUST THESE PEOPLE WITH YOUR INFORMATION OR MONEY. I HAVE REPORTED THEM TO THE BBB. Thanks to them my dad will not get his meds refilled

Date of experience: January 14, 2025
Rhode Island
1 review
2 helpful votes
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Way Better Than I Expected
February 16, 2025

Wasn't sure about telemedicine, but TelMDFirst was awesome. It wasn't just easy, the doc actually cared. Took the time to listen and explained everything really well. Felt way more heard than at some regular doctor's offices, tbh.

Date of experience: November 20, 2024
Florida
1 review
3 helpful votes
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Mom Life = Chaos, TelMDFirst = Sanity
February 17, 2025

OMG, as a mom of two, doctor's appointments are basically impossible. TelMDFirst was a lifesaver! Booked a virtual visit during naptime, and the doc was amazing – super patient and actually listened. No more waiting rooms with germy kids! Seriously, game-changer.

Date of experience: October 30, 2024
Texas
1 review
4 helpful votes
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Finally, Healthcare on My Time
February 12, 2025

My work schedule is crazy, so fitting in a doctor's appointment is a joke. TelMDFirst is perfect for me. I can book whenever, even late at night. The docs are great, and I never feel rushed. So convenient!

Date of experience: October 19, 2024
Indiana
1 review
3 helpful votes
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False advertising
September 24, 2024

Enrolled in the monthly plan as described on the web page that you can pay $29 and some change for monthly care over the phone which includes unlimited visits. My first visit was great. My second visit was rushed and left me confused and I was told to make another for other issues. I go to set up a new appointment the next day and it did not allow me. When I called to ask why the woman told me that there are a limited two visits per month. This was not what the website promoted. Both images are from the same page talking about the same advertised pla

Date of experience: September 24, 2024
Alaska
1 review
3 helpful votes
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This company promises more than it can deliver. I am a retired MD and came down with COVID. I needed Paxlovid and wanted to start ASAP. I bought an annual family membership based on their promises. After filling out the online form to schedule a telehealth consult, they said I would be contacted within 2 hours. Almost 19 hours later, and multiple chat posts, as well as phone messages left, I asked for a refund. They did provide that, at least. But I lost an entire day of treatment and had to find another provider to call in my prescription.
Save yourself time and frustration, look elsewhere for medical care.

Date of experience: August 6, 2024
Illinois
1 review
4 helpful votes
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Outstanding Patient Care
February 18, 2024

Patient intake is handled by a well trained competent caring technician. I have now used this service twice and was treated with overall superior professionalism in a timely manner. I highly recommend TelmdFirst.com

Date of experience: February 18, 2024
Illinois
1 review
5 helpful votes
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Can't say enough about the service received. Start to finish was less than 30 min including the pharmacy being contacted with my script for strep throat. Questions asked were thoughtful and thorough. Def will use again! Btw my wife is a Pharmacist and she was impressed.

Date of experience: February 17, 2024
Oklahoma
1 review
2 helpful votes
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I use this service often because they are extremely fast, highly professional and 'spot-on'in addressing and successfully treating my medical concerns. I have Insurance and can easily go to any doctor, but when I am sick, it's hard for me to drive, therefore the convenience of Telemedicine makes more sense.

Date of experience: February 13, 2024
Anthony B. TelMDFirst Rep
over a year old

We appreciate you Faith!

Maryland
1 review
1 helpful vote
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Outstanding Service!
February 5, 2024

TelMedFirst has been outstanding in providing my medication without hasse while maintaining the highest level of professionalism! I recognize their service to anyone who seeks a smooth process in obtaining their medications!

Date of experience: February 3, 2024
New York
1 review
5 helpful votes
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Best service and convenient
March 23, 2024
Updated review

I use this option when I am ill and just can't get to the public doctor. They care and they always have my prescriptions faxed to my pharmacy quick so that I can heal. No fuss no hassles. I will continue to use them in the future.

Date of experience: March 21, 2024

On the road to healing.
December 7, 2023
Previous review

The doctors are fast and always there. I don't have to leave my bed to get better. I recommend this to all of my friends.

Date of experience: December 7, 2023
South Carolina
2 reviews
1 helpful vote
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I was in a small gap period with changing health plans and docs and gor covid and bronchitis. I was able to get a prompt response from TelMDFirst, and get prescriptions very timely.
**Note that you are agreeing to a subscription, but it can be modified as needed.

Date of experience: January 10, 2024
Wisconsin
1 review
4 helpful votes
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This was so easy...I only had 4 pills left, been on the same pulls for over 15 years. Recently lost insurance as I'm a traveler and in between jobs and in a different state than my primary care provider...I found this site on Google and it really worked! Very easy, they were very fast and friendly. I had 90 days of meds refilled within 2 hours. I would highly recommend this if you're in the same position as me. 5 STARS

Date of experience: November 16, 2023
Washington
1 review
9 helpful votes
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Never got a call back after paying 80.00
August 3, 2023

Called for my 14 yr old daughter while out of state on vacation. It took 2 hours for someone to call ( which I thought was a doctor and guess not). I could hardly understand her, spoke broken English. They said it would be about an hour for a call back after they reviewed her info and let us know about a prescription. HOURS later I finally found or the Dr assigned to get want in until 5pm Central time. Which was 1 hour before the pharmacy closed here in the state we were in. I called back 3 more times asking if they could hurry as the pharmacy was closing. They said they would send it over again letting them know of the closing time. I was told when they reviewed her stuff I would get a text letting me know. Here we are 24 hours later and still no text. Wasted our money! Thankful for the pharmacist at Walmart for helping as much as he could and guiding us for OTC meds to help. Don't waste your time money on this place!

Date of experience: August 3, 2023
Washington
1 review
5 helpful votes
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My daughter had a severe whole body rash, and we only used the service because we are out of state in retrospect I shouldn't have! They initially said it would be two hours and then one more hour and then one more hour…. No, it was over five hours after we paid to get a response AND we NEVER even talked to a provider just received a text that said they thought she was fine and not to change anything. What a waste! As a nurse practitioner myself they must be jumping through some major hoops to make this even legal!

Date of experience: July 6, 2023
Washington
1 review
2 helpful votes
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Waste of Time
December 16, 2023

Submitted my request at 11:04 pm MST. I received a message stating I would be contacted within 2 hours. I stayed up until 4:30 waiting. I tried to call text and email with no response. At 6:30 AM I got a text asking me to verify my Info since the patient was a minor. Text exchanges took over an hour for each response. At 9:53 AM they asked me which prescription I would like with a list of options. At 11 I asked if my prescription had been sent with no response. At 12:53 I finally was able to get someone on the phone and they said they would escalate my claim. It's now 3:49 and still have not heard from anyone and my prescription has not been sent yet. I have called 7 times to have them refund my money and after ringing for so long it just hangs up. Don't waste your time. I could have taken my child to the ER and been in and out faster than this and got more of a response for cheaper.

Date of experience: December 16, 2023
South Carolina
1 review
10 helpful votes
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ALERT ALERT ALERT ALERT
February 7, 2023

Initial consult went well and very responsive. Sent prescription to my pharmacist but they did not have the Nebulizer equipment that I needed for the medication prescribed. Texted, emailed customer service and called 4 times with a "I promise I will call you back" trying to get that prescription transferred. Still waiting. They are only good on the initial consult but if you need to get back in touch with them you will NOT be a priority or even a concern.

Date of experience: February 7, 2023
Florida
1 review
2 helpful votes
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This site gets their money up front then their customer service goes out the window. They promised a call from a representative to discuss my health situation which never happened. Upon calling finally getting a representative they stated they had called which I assured they did not. I asked for a specific medication and they proscribed something else never calling to discuss this option. After specifically requesting a call I got a text from the provider tasting the benefits of the medicine she proscribed but stated she would call if I wanted to speak. She never called. They wore me out and the height of frustration upon further reviews there are many sites that offer the same crappy services for much less

Date of experience: June 15, 2023

Overview

TelMDFirst has a rating of 3.3 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TelMDFirst most frequently mention urgent care, customer service and sinus infection. TelMDFirst ranks 1st among Telemedicine sites.

service
71
value
72
shipping
26
returns
27
quality
56
This company does not typically respond to reviews
+10