TelMDFirst has a rating of 4.0 stars from 122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TelMDFirst most frequently mention urgent care, customer service, and sinus infection. TelMDFirst ranks 1st among Telemedicine sites.
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This was so easy...I only had 4 pills left, been on the same pulls for over 15 years. Recently lost insurance as I'm a traveler and in between jobs and in a different state than my primary care provider...I found this site on Google and it really worked! Very easy, they were very fast and friendly. I had 90 days of meds refilled within 2 hours. I would highly recommend this if you're in the same position as me. 5 STARS
This must be theeeee most u professional online doctors app i have ever seen in my life. I called at 2:45 pm its now 8 pm and nothing i got one message telling me they were "busy" this weekend. Payment was taken nothing delivered. I will be at my bank Tues morning to dispute this transaction and turning them in to whoever i need to. I could have went to the ER or urgent care for this matter!
This was so easy...I only had 4 pills left, been on the same pulls for over 15 years. Recently lost insurance as I'm a traveler and in between jobs and in a different state than my primary care provider...I found this site on Google and it really worked! Very easy, they were very fast and friendly. I had 90 days of meds refilled within 2 hours. I would highly recommend this if you're in the same position as me. 5 STARS
Products used:
Med refills
You pay for one visit or you can join monthly/annual enrollment.
This is my second experience with this company. Same great service. Twice I requested & received exactly what I needed.
Both times were on weekends.
Got my script on Sunday. I was also able to dialogue with a nurse practitioner online who makes the magic happen. I trust TelMDFirst which is vital for one's plan of
Staying healthy while you may not have a primary MD.
Tip for consumers:
I believe this company cares which is rare in the medical industry.
Products used:
Obtained two prescriptions within
40 hours and over the weekend.
I have a cracked tooth and don't have an appointment for about a month to have it repaired. I knew, from past experience, I have the start of an infection. Found TelMD First when Googling for help. This service was so quick and accommodating. A prescription for my tooth was sent to my pharmacy to pick up. All taken care of in less than 2 hours. I will definitely use this service again when needed.
Patient intake is handled by a well trained competent caring technician. I have now used this service twice and was treated with overall superior professionalism in a timely manner. I highly recommend TelmdFirst.com
Tip for consumers:
I was pleased with the kind consideration and genuine respect with which I was treated. It was convenience at a time when I didn't feel well from a minor common condition I've had before. In my opinion triage was thorough and responsible and no different from urgent care; just more convenient at a time when that was important to me!
Products used:
TelmdFirst is a medical online provider. They allow you to access licensed medical care in your state within the USA. A physician is available to review and evaluate, setup virtual appointments with ongoing follow-up as needed. Depending on the needs of the patient and the medical assessment, prescriptions can be called in to your pharmacy. For me this was same day availability and better than shipping! Refund is immediate if you change your mind. And if you subscribe for follow up care, you can quit at anytime. My prescription is waiting for pickup at Walgreens Pharmacy and was ready yesterday! The sun is out and should melt the remaining ice on my street from the recent snow storm so I can drive to my pharmacy to get my medication.
I use this service often because they are extremely fast, highly professional and 'spot-on'in addressing and successfully treating my medical concerns. I have Insurance and can easily go to any doctor, but when I am sick, it's hard for me to drive, therefore the convenience of Telemedicine makes more sense.
Excellent health care experience! Amazing health care professionals had my visit and medication with in1hr
Thank you so much!
This must be theeeee most u professional online doctors app i have ever seen in my life. I called at 2:45 pm its now 8 pm and nothing i got one message telling me they were "busy" this weekend. Payment was taken nothing delivered. I will be at my bank Tues morning to dispute this transaction and turning them in to whoever i need to. I could have went to the ER or urgent care for this matter!
Tip for consumers:
Dont use this service unless you have 24 hours to wait regardless of their 60 min promise OR sent within mins its clearly at LIE
I was having an eye problem, during the weekend nonetheless, and found this site online.
It is absolutely legitimate, and the team was able to accommodate and help me in a short time for less than the cost of an urgent care.
Wonderful team that cares! I am going to look into the annual package now.
Products used:
They called my prescription in to my local pharmacy which was very convenient and the process was extremely easy and fast.
Very easy very simple will definitely use again. Put prescription in and they sent to the pharmacy of your choice. Ya!
My daughter had a severe whole body rash, and we only used the service because we are out of state in retrospect I shouldn't have! They initially said it would be two hours and then one more hour and then one more hour…. No, it was over five hours after we paid to get a response AND we NEVER even talked to a provider just received a text that said they thought she was fine and not to change anything. What a waste! As a nurse practitioner myself they must be jumping through some major hoops to make this even legal!
They were fast, efficient, and as advertised. I will be using them again. Very professional.
Thanks
I have two regular scripts. Thought I'd do the family plan as it allows 10 visits per year. Kiddos get flu, simple call in for a script. Great deal. Not so. I always had 3 month supply on my scripts as it's a heck of a savings over monthly. I asked. They WILL NOT FILL 3 months. The pharmacy can't reach out to them to get next script ready. I have to request the refill. No biggie. When I do call in to ask for refill they tell me I have to do a doctors consult EVERY MONTH. My "family plan" only allows 10 consults. So I don't even get a full year out of it for just my scripts. VERY MISLEADING.
There is nothing more painful than not being able to urinate due to a UTI, and then you are told that your regular doctor does not have any appointments available! I am so appreciative of the doctor at TelMedFirst that called me, asked me a few questions, and then called in a prescription for me! Thank you very much!
Products used:
Virtual doctor visit
Can't say enough about the service received. Start to finish was less than 30 min including the pharmacy being contacted with my script for strep throat. Questions asked were thoughtful and thorough. Def will use again! Btw my wife is a Pharmacist and she was impressed.
Submitted my request at 11:04 pm MST. I received a message stating I would be contacted within 2 hours. I stayed up until 4:30 waiting. I tried to call text and email with no response. At 6:30 AM I got a text asking me to verify my Info since the patient was a minor. Text exchanges took over an hour for each response. At 9:53 AM they asked me which prescription I would like with a list of options. At 11 I asked if my prescription had been sent with no response. At 12:53 I finally was able to get someone on the phone and they said they would escalate my claim. It's now 3:49 and still have not heard from anyone and my prescription has not been sent yet. I have called 7 times to have them refund my money and after ringing for so long it just hangs up. Don't waste your time. I could have taken my child to the ER and been in and out faster than this and got more of a response for cheaper.
I do not have a Dr as I haven't needed one in years. Suddenly I had UTI symptoms and needed a Dr! (IYKYK) Walked in to Urgent Care. " sorry, you need an appointment and earliest is 36 hours out. " I hit the internet and found TelMDFirst. Filled out info online, they texted back 2-3 times with questions and within 2 hours they called in prescription. Pharmacy unexpectedly closed early on this day. Called TelMedFirst and they had my prescription at a new pharmacy within an hour. So helpful! HIGHLY recommend!
Started registration where they took my money but it wouldn't go to the 2nd page to complete my profile. Tried using chat, calling, & contacting customer service through the form… can't get anyone to get back to me. All this money for no help & no response.
Products used:
Nothing so far.
Awesome efficient and professional. It is much more easy to lay in bed and wait for them to call. I highly recommend
This was my first appointment. All communication was compassionate, professional and timely. Received the prescription I needed quickly. 5 stars
They let you fill an online form, answering all questions then you pay as well, after that they spam you with 100 calls and ask you the same questions that you filled in the form! Then you recieve a message saying we can't process your subscription! Why the heck do you charge people, waste their time and let them go through the full process to say that at the end and ask to call for billing concerns! Instead of issuing a refund automatically as they failed to help! Just a waste of time and money don't even bother with them!
I've cancelled my subscription three times now they keep charging me. You can't find anyone to help you
I signed up for this service for my family for one year, and came to regret it. It was a fight with insurance companies to get the medication covered at the pharmacy, and when our insurance did not approve the medications unless prescribed by an in state doctor, they told us to let them change the scripts to a different pharmacy. We tried to explain that this was not the problem. If they could use a doctor licensed in our state, then we could get the meds. They insisted that we pharmacy hop until we could get the medicine. When we then became dissatisfied with the service and tried to get a full refund from the "owner/manager" once connected to him, I reminded him of the stamp on his website claiming 100% satisfaction guarantee and he proceeded to tell me that there was fine print to it that I had agreed to. I was frustrated because he and his team were not listening to our problem but being rather aggressive in talking over me as I tried to explain. He was angry that he had to tear himself away from his family on a Sunday night to handle my situation, and told me I was rude for doing the same thing to him he was doing to me from the beginning…talking over him. I only got a portion of my money back, but will never trust a satisfaction guarantee stamp again!
Products used:
Medical services
This is a legitimate company that will issue you a prescription and send it to the pharmacy of your choice.
Christopher
Products used:
Prescription
First I spoke to a person who had very little knowledge if the English Language. I was told she would take down my information. I understood very little if what she had to say. They say you will speak to a doctor in a few minutes. After more than 3 hours wait, no Doctor only a Email telling you your prescriptions were sent to your pharmacy. I called them 4 times and on the 4th time they never answered the ohone. 80 bucks for this. I have no idea who the doctor was or if even there was a doctor. So be careful.how you waste your money. I know I will never be doing this again. For all I know the person was in China. So my stupidity.
We appreciate you Faith!