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TelMDFirst

How would you rate TelMDFirst?
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South Carolina
1 review
2 helpful votes
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No Response
July 2, 2023

Signed up and paid the $79.95. Received text would be calling me within the hour, after 1 hour called an 800 number and was told were overloaded with calls and would be calling soon, didn't receive a call until 2 hours and 40 minutes later. That call lasted 6 minutes and was told doctor would call next day at 2:00PM and I was supposed to be first call, 3 days later and haven't received a phone call or any other contact! Went to my Primary Doctor and will definitely continue with my Doctors office from now on. What a waste of time and money!

Date of experience: July 2, 2023
Texas
1 review
2 helpful votes
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I am oresently finishing my meds, no controlled meds but they claimed since they were prescribed 3 mo ago they couldnt refill without labs when my Dr in CA gave 3 mo rxs. This service saves no time at all than going to a regular DR. Dont waste your money!

Date of experience: July 3, 2023
Bangladesh
10 reviews
9 helpful votes
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I needed to help my mother refill her medication for her heart and diabetes. The process was extremely fast and easy, and we were both very happy with the service. The healthcare providers were professional and efficient, and my mother's medication was refilled and ready for pickup within a few hours. I highly recommend TelMDFirst.com to anyone in need of convenient and reliable healthcare services.

Date of experience: January 2, 2023
Florida
1 review
1 helpful vote
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Robbery
September 18, 2023

WARNING … They do absolutely nothing for you. They do not prescribe medication. They tell you that without a physical exam they can't do anything. Then tell you to just go to your doctor or local emergency room. Do NOT waste your time or money! This is straight robbery!

Date of experience: September 18, 2023
Texas
1 review
6 helpful votes
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Unprossesional MESS
July 16, 2023

They let you fill an online form, answering all questions then you pay as well, after that they spam you with 100 calls and ask you the same questions that you filled in the form! Then you recieve a message saying we can't process your subscription! Why the heck do you charge people, waste their time and let them go through the full process to say that at the end and ask to call for billing concerns! Instead of issuing a refund automatically as they failed to help! Just a waste of time and money don't even bother with them!

Date of experience: July 16, 2023
Bangladesh
1 review
1 helpful vote
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Extremely Impressed
January 2, 2023

I recently used TelMDFirst com for a prescription refill for my high blood pressure medication and was extremely impressed with the service. The online process was quick and easy, and I was able to connect with a doctor within just one hour. The doctor was professional and thorough, and made sure to ask about any potential interactions with my other medications. I was pleasantly surprised by the speed and efficiency of the service, and will definitely be using TelMDFirst.com again in the future. Overall, I highly recommend TelMDFirst.com for anyone in need of quick and convenient access to healthcare.

Date of experience: January 1, 2023
Indiana
1 review
0 helpful votes
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Extremely satisfied!
October 18, 2023

There is nothing more painful than not being able to urinate due to a UTI, and then you are told that your regular doctor does not have any appointments available! I am so appreciative of the doctor at TelMedFirst that called me, asked me a few questions, and then called in a prescription for me! Thank you very much!

Date of experience: October 17, 2023
New Jersey
1 review
7 helpful votes
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I agreed to the monthly charge of $29.95 since my primary was away on vacation and I figured I would only need then once. When trying to cancel the one month subscription I was informed you could not and had to pay the one time charge of $79.95. This was in their terms and conditions which I never got to read. When you open their website the charges state $29.95 monthly charge. There is no asterisk or anything that states you cannot cancel after one month unlees you pay the one time charge.

Date of experience: January 20, 2023
Bangladesh
1 review
0 helpful votes
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TelMDFirst has truly transformed my approach to healthcare. Their quick and efficient services, combined with the compassion and professionalism of their medical staff, have made me a loyal and satisfied customer. I wholeheartedly recommend TelMDFirst to anyone in need of convenient and high-quality virtual healthcare.

Date of experience: May 31, 2023
New Jersey
1 review
0 helpful votes
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Needed antibiotics
November 25, 2023

I found the TelMD online and decided to try to call as my daughter was in severe tooth pain and I knew she may need antibiotics and they were able to call me very quickly back on Thanksgiving day and the prescription was written immediately, so I'm very very pleased with the help and the knowledge from the doctor that called me. Thank you so much.!

Date of experience: November 23, 2023
North Carolina
1 review
1 helpful vote
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After battling covid for nearly 2 weeks, I developed a severe sinus infection. My regular MD was unavailable and I wasn't up to going into an urgent care.
TelMedFirst was the perfect option for me. A consultation call was recelced shortly after completing the online form and an appropriate prescription was sent into my pharmacy just 2 hours later.
I won't hesitate to use this service again if needed. It saved me time, much needed precious physical energy and money.
Most importantly, my infection is being effectively treated.

Date of experience: September 9, 2023
California
1 review
4 helpful votes
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I don't think I would ever use this pharmacy again. It takes them too long to fill a prescription and they advertise that prescriptions get filled in minutes! This is false advertisement, especially if you need your meds right away. I needed antibiotics for strep throat. If I would have gone to urgent care I would have gotten the prescription right away. So, not only was the cost more than a visit to the urgent care covered by my insurance company, but I would have been treated promptly had a gone to urgent care. I called several times to get an update when they would fill my prescription and they said they were swamped and could not give me a time-frame. My pharmacy closed by the time I got my prescription, so they had to send it to another pharmacy, which added another 3 hours wait. If TelMDFirst is so swamped, which I understand, then they shouldn't advertise falsely by saying they fill prescriptions in minutes.

Date of experience: December 20, 2023
Massachusetts
1 review
7 helpful votes
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A scam
July 6, 2023

Completely a scam. Says they will see you and write RXs quickly. I ordered urgent care services from them last night at 7pm as I needed a prescription quickly. No one responded. It's now 9am and I haven't received my prescription. I'm traveling so I am unable to pick up the prescription now. Use Sesame as they are official not this scammy service.

Date of experience: July 6, 2023
Bangladesh
1 review
2 helpful votes
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I am thrilled with my experience with TelMDFirst, the virtual doctor service. Not only was the price extremely reasonable, but the process of getting connected with a healthcare provider and receiving my prescription was fast and seamless.

Date of experience: January 2, 2023
California
1 review
0 helpful votes
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Saved my Rash
February 21, 2024

My doctor ignored me when I asked to renew my prescription and wanted me to make an appointment with a dermatologist three months later. I called Telmed and a prescription the same day!

Date of experience: February 19, 2024
Tennessee
1 review
1 helpful vote
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Telemdfirst is extremely unresponsive. It takes them days to respond to inquiries. It has been a week and they have not sent my BP prescriptions to Walgreens. Telemdfirst now claims they sent the prescriptions, but Walgreens never received it.

Date of experience: October 14, 2023
New York
1 review
0 helpful votes
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I've been calling 5 times a day since thursday, only for zoloft, it is now Monday and still the same responces. I shouldn't have waited until i was out, i thought since it was common i could get a refill the same day. So annoying to play with peoples lives, I've called the pharmacy and no one from tell md had called, omg just a phone call

Date of experience: September 25, 2023
California
1 review
0 helpful votes
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The best in on line Medical help
October 23, 2023

I thank Telmdfirst and it's doctors and staff for their help in getting me blood pressure meds I needed while I wait for my doctor's appt in office. They are as professional as my primary and are very dependable and caring towards my situation. I couldn't have gotten thru the time between now and December 1st without them. I am truly thankful for all that they have done for me. It was easy and stress less from start to finish. They listen and really care for their patients. I recommend them highly and thank them again so much and thank them from the bottom of my heart! They are just wonderful ;)

Date of experience: October 23, 2023
North Carolina
1 review
0 helpful votes
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Fall allergies
October 17, 2023

I was a sceptic but in the end it all worked out.
Every season I develope a sinus cold. This season I tried telemed to see if it was easier to get meds. No long waits and I was able to get a prescription with in an hour. Thank you.

Date of experience: October 17, 2023
Texas
2 reviews
0 helpful votes
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First time user success
October 13, 2023

We needed to use an online service because we tested positive for Covid. The app was incredibly easy to use and they met all of the timelines that they committed to. In fact, they exceeded the timelines and responded within 30 minutes when they said it would be up to two hours. They were detailed in their questions so that our responses were easy we heard back from the pharmacy that they contacted within an hour and we had the script within another hour. Timeline from first contact to prescription in the house was less than three hours. Really pleased with TeleMed.

Date of experience: October 12, 2023

Overview

TelMDFirst has a rating of 3.3 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TelMDFirst most frequently mention urgent care, customer service and sinus infection. TelMDFirst ranks 1st among Telemedicine sites.

service
71
value
72
shipping
26
returns
27
quality
56
This company does not typically respond to reviews
+10