The ordering process went smoothly and I hope the delivery will be the same. Website is wonky and pop-ups for survey would not close.
Excellent timely service. This is a company that you can depend on to get the flowers to the destination on time. I will continue to use them.
Overall bad experience
Bad customer service
Bad flower (actual) vs display (on website)
A lot fewer, bad flowers, I did complain, I got a 40% coupon for my next visit
Order process was easy and selection was what I was looking for. Hoping delivery will be just as seamless.
I was able to pick delivery dates and that is helpful since my recipient is in a bigger town than I am in.
I looked all over for a specific plant to send for a co-worker dad funeral am no one had it. Pulled it up online and there Teleflora had it!
Wow, I see why this company gets lousy reviews! I would give it zero if I could. I went to their website to order some flowers and I wanted a beautiful vase so the recipient could enjoy it long after the flowers were dead. I chose the bouquet and when I went to put in the address, it said sorry we can't ship this arrangement to the address. I chose a different arrangement (again with a (different) beautiful vase) and I received the same message. After choosing 5 different arrangements, only to have them reject them 5 times, I decided I needed to call them.
I explained to the off shore rep what had happened and asked if she would please put in the zip code on her end, to let me know which flowers I could send. She kept saying, I will place the order for you, but not really listening (or maybe understanding?) what I was asking for. I insisted I wanted a beautiful vase with a nice assortment (was willing to pay more) and asked to receive a phone call if there were to be any changes with that.
I got a call the next day and they said they couldn't accommodate the order. I explained again to the new off shore rep what I was trying to accomplish but I really don't know if they "got it." I had to start all over with them again and asked for them to put notes in for the local florist. After the order was revised, and paying a service fee of over $20 which I thought was high, I was glad to be done.
The flowers were supposed to be delivered today. I received an email saying they cancelled the order! Are you joking?!?!?! Now, I will be late and have to scramble. This was a terrible experience and I will never order from them again! You have lots of choices for floral companies, so stay away from this one!
The process was swift and easy, so long as you input the right details requested, tested and trusted
Will review after delivery after the flowers delivered. Cannot review until I see end product. This method of review is annoying already.
Easy to order and the site was easy to navigate. Just waiting on the delivery to see how smooth it goes during these challenging times.
I looked at a few other competitors. Prices and quality were not as good. The selection was larger and was more in the line I was looking for.
I liked that I was able to leave a custom note for the receiver of the arrangement. It was very easy to navigate and the flowers are gorgeous.
User friendly website and I found everything I was looking for in one place. I recommend Teleflora to anyone looking to surprise their loved ones.
I was not informed of the status of my order. For example, no confirmation of delivery or when to anticipate delivery.
Reasonable price sympathy flower for funeral of one of my son's uncles. Lowest price. Beautiful arrangement. Ideal for a deceased male.
Good selection of christmas arrangements. Was not able to see the box of candy I ordered with it which was disappointing. I only hope it was nice.
Zen dish was beyond expectations! Simply beautiful.
Price was comparable with other florists.
Delivery was spot on.
Overview
Teleflora has a rating of 1.9 stars from 726 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teleflora most frequently mention customer service, next day and local florist. Teleflora ranks 254th among Flower Delivery sites.
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- Los Angeles, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members