New and unusual selections in flower arrangements and containers were the reason for ordering from them.
So many beautiful arrangements to choose from. I understand the problem of not having the flowers and I am sure the florist will do a wonderful job.
Don't know if the flowers will be delivered on time, so can't comment on that. The order placed on line was fine and easy, but not cheap!
The delivery didn't look anything like the picture I ordered. It was for a boy and it was so generic. Spent $100 on a crappy arrangement. So upset!
Teleflora makes it so easy to send flowers to your loved ones! So many options & the process is quick and simple.
Thank you for the lovely arrangement it was very much appreciated. My mom loved it. I will be ordering in the future.
Very easy to use website. Looking for pink flowers to send to a breast cancer survivor and Teleflora had them. Thank you.
I placed a same-day order at 12:37PM for delivery that would be honored if submitted before 2:00PM. I called Customer Service *******610 at 3:45PM to get an update where I was told that the driver was contacted and the arrangement would be delivered in 30 minutes... Called again at 5:00PM to check on the delivery status (since the online status still showed "WITH FLORIST" and was told the arrangement had been delivered 2 hours ago. I have no email confirmation of the delivery, as of 5:28PM the status online still shows "WITH FLORIST" and I was told to contact the hospital and verify delivery myself. Absolute mess! I wish I would have reviewed the reviews prior to placing my order.
Placed the order for its a Boy wagon for my first grandchild. However received a bear instead. Really upset I wanted the wagon not a blue bear
I have used Teleflora several times and always find it easy and speedy and finding just what I want.
Thank you for your timely delivery and beautiful flowers, very big flowers and so beautiful, I really like the flowers that how you created.
My previous order do not mach one on picture... amount of the flowers do not match the flowers on the picture. See pictures attached
Previously used this and saved a lot of time and Hassle. Thank you! Will continue to use this service for as long as I order flowers.
You had the items I was looking for. My mom in law loves plants instead of flowers. You had most varieties on your site.
Thank you
Substitutions of "comparable items" are not similar at all in my opinion. I am quite disappointed and feel lied to.
Nothing like the pictures too much money and they come totally different Bouquet, Small not good quality roses..
Flowers were not fresh. They look dead. I was shocked that TeleFlora approved such awful flower arrangement. Disappointed.
Answer: Since December I have been trying to use my floral Groupon I purchased. 3 different transactions have happened since then to try and use the Groupon and their company NEVER delivered any of the flowers. 3 different birthdays I missed and they even transferred me to a supervisor who then charged my account $90 when the order was only $25 after using my $40 Groupon... And after the $90 charge, STILL no flower delivery. I had to get my money back from Groupon because I am never using this company again. I think 3 different times for 3 different occasions is a good enough try to fix the issue I had. I've had hours of phone conversations with this company and it still hasn't ben fixed. Now they charged my account again WITH an uncharge and no delivery. BUYER BEWARE! This company is garbage
Answer: My experience with customer service was very good. They understood my complaint about the horrible mess the florist had sent. They offered me a new arrangement to be delivered or a partial refund. I am accepting a partial refund. My complaint about telefloral is the Florist they used. A totally incompetent floral business and should never be used again.
Answer: I was giving a Groupon and decided to give Teleflora a chance, I've heard of the name before so I THOUGHT it was a reliable company. WRONG on so many levels, the worse experience I've had with their customer service representatives.
Teleflora has a rating of 1.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teleflora most frequently mention customer service, next day and local florist. Teleflora ranks 254th among Flower Delivery sites.