Teleflora Reviews Summary
Teleflora has a rating of 2.1 stars from 729 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teleflora most frequently mention customer service, next day and local florist. Teleflora ranks 18th among Flower Delivery sites.
I ordered flowers for a coworker that graduated college and what was ordered versus what was received is not what I ordered. I get it, supply, and demand but there are some things you can do if you can't meet expectations. I also get that I asked it be delivered by 1pm today but sheesh it didn't have to look like it was literally thrown together.
I ordered flowers for a funeral. Confirmed the day before to be delivered. The day of funeral I get an email they can't fulfill my order. STAY AWAY FEOM THIS COMPANY. DONT ORDER.
I love purchasing from Teleflora they are always on time! And Quality service... My experience has always been Awesome!
The Zen collection works for every occasion, most corporate purchases are made from this collection, either for a wedding or a funeral. Bravo Teleflora!
I always ask for a pic of the flowers that arrive. I am NEVER disappointed with the Teleflora product.
What was received was completely different from what was ordered. Flowers and vase were different. What was sent was definitely overpriced. Very disappointed.
I see some negative reviews, so I am hopeful they create a stunning sympathy basket and worthy of the expensive price I paid.
I rely on teleflora to help me celebrate my daughter who lives far away! I have never been disappointed!
I ordered the special of the day for $80 (total $101) and received a floral arrangement with the roses that were already turning brown the same afternoon. It was supposed to be the freshest the florist had per the ad but instead, it was their old flowers. The ones from her yard last two weeks, these lasted a few days. This picture is less than 24 hours after the arrival.
Great service! You literally can choose your very own style of flowers using online services! I enjoy Teleflora
Reasonable price sympathy flower for funeral of one of my son's uncles. Lowest price. Beautiful arrangement. Ideal for a deceased male.
Heard from the receiver, she said she had just received the flowers around 3:15 pm and she described it as a small bouquet. I will admit that she was happy with it.
I am not! I ordered the medium size and wanted them delivered in the morning! I expected more for the amount I paid! I hate to imagine what the small size looks like. Just a couple of flowers? I am very disappointed in my first time using you. Will think twice before trying again. At this time, I cannot recommend you to anyone.
Also, I wrote a very thoughtful message. My friend did not mention anything about it and I did not ask. This was a very emotional anniversary for her. I can only assume, because of everything else, that the message was not sent.
Very upset, Linda MacKenzie
Flowers that were in arrangement were beautiful and looked very fresh. It was for a friend who just got out of hospital and it made her day.
I am disappointed with the arrangement that was delivered. I upgraded to the deluxe version of the arrangement and what was actually received was not equivalent to the sample arrangement, even taking into account that different flowers might be used. I also had an issue with the delivery. I received an email confirming the arrangement was hand delivered, however, it was actually not received until several hours later. I called customer service and the representative I spoke with was very professional, helpful, and got everything straightened out, but I am unlikely to order from Teleflora again.
I had an easy time using the website to order, however after I got my email confirmation I received a text saying there is a problem with the order and to reply "YES" to get detailed info. I responded and they've yet to tell me what's wrong. If there's a reason it's undeliverable such as they don't deliver to that area or they're completely out of stock of the flowers in it, I shouldn't be able to complete my transaction. Hopefully it's minor, and I can update this to a better score. Communication is everything in customer service industries.
Same day service is very impressive but beware service fees involved in final price. Was lured y very affordable pricing to be shocked by service fees.
I like to use Teleflora because they have good quality flowers and makes nice arrangements. I send them to my relatives for all occasions and they just love them.
I was determined to get these flowers ordered but it took too many tries over days too get it finalized. The site kept refusing the combination of the city, state, zip code and country and I kept redoing it. I contacted customer service with no reply and then finally I went in this morning and did exactly what I had been doing many times over this past week and it went through. I have ordered these anniversary flowers for the same couple every year and registered everything with this site so it shouldn't be this hard.
Super easy website to use and always quick service. Little pricey but great quality bouquets. Rewards are super nice bonus as well.
About the business
Flowers always hand-delivered by local florists make a perfect gift. Send fresh flowers online for any occasion this year and make loved ones smile.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members