Teleflora Reviews Summary
Teleflora has a rating of 2.1 stars from 729 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teleflora most frequently mention customer service, next day and local florist. Teleflora ranks 18th among Flower Delivery sites.
This was an extremely disappointing experience. Spent over $122 USD for two arrangements. The "How Sweet it is" bouquet and "Sunny Smiles" bouquet. Neither look as advertised and second one has cheap generic seasonal flowers when roses are advertised. Extremely unsatisfied! Will never use this service again and warn others not to do so! The value of flowers received is like $30, when $122 was spent. One vase also not as advertised
I placed an order for same day delivery, chose a bouquet from the Same Day options listed, placed the order before 3pm on that day, etc. In other words, I followed what the website said to do to ensure same day delivery. The order was not fulfilled nor delivered that day. 24 hours later, the status of the order still says "with florist" for the status of the order. Disappointing on many levels, and certainly not deserving of the amount of the service fee I paid.
It's Easy and Safe for me making orders And I love. The flower vase and I also love next day delivery.
I sent flowers to my daughter in law after surgery. I chose the deluxe perfectly pastel arrangement. The arrangement she got was way way smaller then what I paid for. I should have just went with the smallest arrangement since that's what she got.
The choices were beautiful and ordering was quick and easy. Teleflora has an excellent reputation and we are very familiar with the service. It was our first choice when deciding to send flowers to a loved one who has hit a rough patch. I'm sure the flowers will brighten her day and lift her spirits. We got a great offer from Groupon for $20 off our initial purchase It was a good deal, as well.
I always use Teleflora. Although I find the delivery fees a high, I can always find the flower arrangement that best suits the recipient.
I ordered flowers for a very good friend who lost her brother to a terrible hiking accident. I chose the thinking of you flowers and placed a card sending our condolences. Teleflora attached a Happy Birthday balloon. The fall
Ily was not happy with this and I was very embarrassed.
No problems, easy and quick, nice variety to chose from. I've used Teleflora before and I was happy with the service at that time.
Having a family funeral on the holiday weekend and needed a quick and reliable company for the job of getting flowers delivered. Thanks for your help.
With today's technology, we have the ability to keep inventory up to date in a man art that the customer never sees something as available if it isn't available. Extremely disappointed considering I was forced to send flowers even though my selection was t available because they sent the e-card today. Will never order flowers online again. Always didappointed.
Best, lovely price, good products, fast service, lovely flowers, will recommend them to anyone to shop with them
I ordered the Baby's First Block. What was sent looks nothing like what I ordered. I called Teleflora and complained and was told they'd send out a new arrangement on 8-28-20 as of today, no new arrangement was sent.
The arrangement I ordered was full of roses. The arrangement that was sent only had 2 roses, lots of filler greenery and carnations.
I have ordered from Teleflora many times before and they always have a great selection of reasonably priced products as well as higher end designs. They are reliable and their customers service is excellent!
So happy with my purchase as the recipient was very impressed and surprised. Delivery was superb as suscribes on the website. I will definitely be back to order for all my loved ones. Thank you for an awesome experience!
I placed an order for a funeral service at 10pm west coast time and by the next morning they delivered the flowers which was a day early and will not be fresh for the service. And now I hope the church will remember to put out these flowers for the service. When I called customer service they said the florist was told by the church to deliver a day early. I called the church myself to confirm and they said they did not tell the florist that. I hope that the flowers will not be wilted in this hot weather for a service tomorrow since it's a large arrangement. They should call the customer first and ask if this is ok because I paid for a specific date and for an early day of delivery fee. I was credited 20% but had to fight to get back the delivery fee because they took it upon themselves. I will never use Teleflora again as this was the last straw because I've had issues with them in the past but gave them the benefit of the doubt.
When I need to order flowers Teleflora has the best prices! I shopped around looking for the best prices and the had the best price every time!
Recently ordered a birthday arrangement and it delivered exactly how it was pictured. Big, beautiful arrangement!
Ordered a specific arrangement that was in a 48 ford pickup truck, also ordered 2 balloons. A tiny arrangement in a square vase arrived with NO balloons. When I called to dispute I didn't even want a refund I wanted the correct thing delivered. The customer service rep kept saying "I am sorry but anyways" put me on hold for 10 minutes and said the only thing that could be done was 50% back. That the ford pick up and balloons weren't available. A heads up would have been great. Instead i was stole from. Pictures of what was purchased and what was recurved. Talk about a rip off!
I was disappointed when I arrived at the viewing of my deceased friend to see the arrangement I sent in her honor and memory was not the arrangement I ordered and paid for, it was not even close. The angel wing was a symbol of her amazing ability to rise above and soar not only in life but in her friendship with everyone who knew her. Heart broken that the family will not see this wing daily with the thoughtful say but instead received a cross with love lives on. Will never you them again. If orders can not be completed as ordered purchaser should be notified before hand.
About the business
Flowers always hand-delivered by local florists make a perfect gift. Send fresh flowers online for any occasion this year and make loved ones smile.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members