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TelefloraReviews 729

2.1
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Teleflora Reviews Summary

Teleflora has a rating of 2.1 stars from 729 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teleflora most frequently mention customer service, next day and local florist. Teleflora ranks 259th among Flower Delivery sites.

service
184
value
175
shipping
155
returns
92
quality
157
Vermont
1 review
0 helpful votes
Follow Jane C.
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So I purchased what I thought was a beautiful shefflera plant is a stained glass pot. It was a gift for my daughter in law embarking on opening her new practice. She wanted to fill the waiting room with plants and I thought this was lovely and unique... What she got was a palm plant in a tin pot, which was probably purchased at the Dollar Tree. I was embarrassed when I saw the photos that my son sent me. I contacted the company and we will see if & how this gets rectified. In the meantime, I was embarrassed and I look like a tasteless, cheapskate, and my poor daughter in law has to pretend how nice it is... I got neither the plant or the pot I ordered, and if the vendor can supply what you ordered, you should be contacted to decide what the next move will be... Teleflora needs to vet their Vendors much more carefully!.

Date of experience: July 15, 2021
Ohio
1 review
0 helpful votes
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Not what I ordered not an equal replacement
July 14, 2021

I ordered a large, elaborate, beautiful orchid & a box of chocolates to be delivered to my sister in DC for her birthday. I paid an extra fee for it to be delivered before 1 pm. The first picture is what I ordered. The second picture is the approximate size dimensions and the third picture is what was actually delivered …. At 4:50 pm. Although it is a very pretty orchid, when looking at similar pictures to what was delivered- their prices are significantly less value than what I ordered. No adjustment has been made to my bill yet, even though when I called at 3:00 pm I was told they would refund the extra fee I paid to have it delivered before 1:00pm. No mention of their need to substitute an alternative plant - that was a lesser value.

Date of experience: July 14, 2021
New York
1 review
0 helpful votes
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The best
July 16, 2021

Teleflora is the best for your flowers. They are the best and very reliable. I suggest everyone to use teleflora

Date of experience: July 14, 2021
California
1 review
0 helpful votes
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Very Disappointed
July 14, 2021

My daughter is in the hospital, her favorite color is purple so I ordered a purple arrangement for same day delivery, Teleflora didn't bother to let me no they delivered them but not to her room they dumped them I think at the service desk where they sat the whole night. My daughter's nurse found them I don't know where. The arrangement in the picture is all purple but the one they delivered they replaced the purple vase with a pink vase and replaced the purple roses with pink roses, the only thing purple were these tiny flowers, my daughter dose not like pink and were not at all arranged like in the picture.

Date of experience: July 14, 2021
Texas
1 review
0 helpful votes
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What I ordered vs what I got. Waste of money
July 13, 2021

These look broken, wilted, and do not look like the image online. Compare the images to what I ordered vs what I received. I would not reccomend and will not be ordering thru Teleflora again. I could have put a better arrangement together with walmart flowers.

Date of experience: July 13, 2021
Texas
1 review
1 helpful vote
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Won't use again
July 13, 2021

Paid $95 for a bouquet that looks nothing like advertised. Will never use again, definitely not worth the price I paid

Date of experience: July 13, 2021
Georgia
1 review
0 helpful votes
Follow Bruce C.
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Still don't know if our order has been delivered (it should have by now), but of all the online orders I make from lots of different companies…. Teleflora is the hardest to deal with, and by the time you check out, your final charge has somehow mysteriously doubled.
But that's just the way it is, I like the selection, and the flowers have [generally] been attractive and as described.

Date of experience: July 12, 2021
Nigeria
1 review
0 helpful votes
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Fast and reliable
July 12, 2021

The process was swift and easy, so long as you input the right details requested, tested and trusted

Date of experience: July 12, 2021
Florida
2 reviews
12 helpful votes
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I placed my order on Thursday, they were to delivery Monday. They emailed me Monday to onform they had to cancel my order.
Leaving me scrambling to find another floral shop and having to pay same day delivery prices. Thanks.

Date of experience: July 12, 2021
Tennessee
1 review
0 helpful votes
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Their Delivery times are best out of all services I've tried, and i can say cheap enough for quality of deliverables

Date of experience: July 12, 2021
Nevada
1 review
0 helpful votes
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Not as pictured
July 12, 2021

I sent a flower arrangement to our friends for their 50th anniversary. She took a picture of it and sent a thank you. IT was not like pictured. The picture showed lots of roses and she said there were only 3

Date of experience: July 12, 2021
Serbia
1 review
0 helpful votes
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I've used Teleflora in Serbia and received it Serbia from other European countries. NO REASON TO DOUBT IT WILL BE THE BEST USING IT FOR SENDING FLOWERS FROM SERBIA TO THE US. The best company to get the best flowers to the best people anywhere in the World!

Date of experience: July 12, 2021
North Carolina
1 review
0 helpful votes
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Just OK
July 12, 2021

Delivered on time and what very few flowers were included seem decent quality. Super skimpy for the price.

Date of experience: July 12, 2021
New York
1 review
0 helpful votes
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I ordered and paid a hefty fee for same-day guarantee delivery of flowers. The floral shop failed to deliver and didn't even give me the courtesy of notifying me. To make matters worse the flowers were sympathy flowers for a friend whose mother passed. It's unprofessional how they conduct business. My friend sent me a pic of the flowers. You can tell they threw the arrangement together last minute. It looked cheap and not "sympathy" appropriate in style or flower selection. They threw the flowers in a cheap purple mason jar and looked nothing like they were supposed to look. I attached a photo of what they should have looked like and a photo of what was actually sent. I am highly disappointed.

Customer service was great and offered me a partial refund and extended a sincere apology. The only silver lining in this. I've ordered from Teleflora before and had a good experience. Hopefully this was just an isolated bad experience and work to improve. No one should have to go through what I did.

Date of experience: July 11, 2021
California
1 review
0 helpful votes
Follow S G.
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Flowers were supposed to be delivered on Friday but were delivered on Saturday and not the orchid plant I ordered.

Date of experience: July 11, 2021
New York
1 review
0 helpful votes
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Great product at a great price.
July 11, 2021

I got just what I wanted at a very reasonable price. The only drawback I would have to say would be that I couldn't get same day delivery.

Date of experience: July 10, 2021
Nebraska
1 review
0 helpful votes
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Easy to place order
July 11, 2021

The website is easy to use, and offers various flowers / plants and different forms of payment. I haven't seen the product, since I was sending it to someone else. But I'm sure I will find out soon. The only thing I'm dissatisfied with is the service fee, which I think it quite steep.

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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Nice bouquets
July 11, 2021

Nice bouquets. Waiting to be delivered bope to be as pictured. Easy to order. A lot of variety for the flowers

Date of experience: July 10, 2021
Kansas
1 review
0 helpful votes
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I spent 30 minutes trying to find a bouquet to send for a birthday gift today. This morning received an email stating that "No florist in the state of MA delivers flowers on the weekend!

Don't use Teleflora... I think it was because I didn't pay the $18 fee to have them delivered before 1 pm.

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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They are great
July 9, 2021

They are so great i placed my order at 9 and my flower were deliver at 1 they look so beautifull thank you so much

Date of experience: July 9, 2021

About the business

Flowers always hand-delivered by local florists make a perfect gift. Send fresh flowers online for any occasion this year and make loved ones smile.


teleflora.com
Founded in 1934
Los Angeles, CA, United States