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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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We ordered three things at once. All had a due date of 12/15. Two of the items didn't ship until I complained. I don't know what the heck is going on, but they just can not be trusted. I feel ripped off. I won't be able to get a refund until I refuse the shipment and it heads back to them, and that's not going to be until after Christmas for something I ordered in November. They sent me tracking on the 9th of December, it didn't ship until the 14th. When we ordered in November, we were hoping to get it by the 13th for an event. Didn't happen. I am at my wits end with these people. If you get your order, feel lucky. I got one third of mine on the 11th while the rest hadn't even been shipped! Terrible, terrible company.
The one we did get was a medium and the arms are so wide my legs could fit inside it.
I ordered my tee in late September. The first shirts shipped out early October, but never received it. I contacted them and they said there was an issue with the delivery and I can ether have my money back and buy something else for the next reprint of the shirt. I opted to go with the reprint. The shirt was shipped again late October and was supposed to be delivered NOV. 3rd. Guess what?!?!?! Still no shirt! NEVER ORDER FROM HERE.
TERRIBLE customer service.
I placed an order and the clothes were sent to a wrong address. I've been waiting for literally 1+1/2 months. I contacted them and they say I can either wait until they get them back from USPS (take forever) or they can refund me and donate my clothes. So they rather lose all the money from the order and leave me frustrated than reprint them and send them again. I explained this to them, but all I got is a "Can I help you with anything else? Have a Tee-rrrific day"
More like TEE-RRIBLE!
Since I was the one who recommended the site and created the campaign for the person interested, I feel the responsibility to let everybody else know about their Customer Service.
If everything works out for you, I guess you'll be happy, but if it doesn't, you will NOT be helped. At least that was my experience
The website promoted their product as a great Christmas gift, yet after check out the order confirmation had an expected delivery date of January 8th. I contacted the company questioning this and asking to have the product delivered prior to Christmas as advertised. They then proceeded to send me an email thanking me for my cancellation of order. I had not actually requested a cancellation but now I'm glad I won't have to deal with this company any further.
I am more than pissed! Well over a month and a half ago I ordered 3 Hoodies and 1 Tee. I have received one T and one Hoodie! I have been in contact with tee spring through email. With promises of a phone call on Monday October 25... no phone call NO PRODUCT! They even went as far as to LIE and send me a email saying "Your order has shipped" then 4 days later sent me another email stating "Your order is printing" How can my order have been shipped when it was NOT even printed? They are liars and thieves! Legal action is being taken... STAY AWAY FROM THIS COMPANY!
I order the shirt on the 23 of September they said it would arrive on the 8th. Check my email today and now it isn't til the 13-14 that is ridiculous if you say something is coming on a date follow through. I paid too much money to be jerked around.
I ordered a 4XL "Retired Dispatcher" shirt to make sure that I had enough room but it looks and fits someone that's a medium and the quality is poor. The only positive is the printing. This is my first and last time ordering from this company.
I have found that you can make reasonable effort to sell your stuf. If you use them use my referral and you get $1 off each shirt you sell. http://sharethebonus.com/referral/teespring-t-shirts/
They have false advertisement and due to that customers who are trying to help with campaigns are not giving money to anyone but Teespring. They produce even if you have not met your goal which it says on their page the goal has to be met to produce. So there is no profit that is going to the campaign. Just paying a lot for a shirt.
Not pleased at all... We ordered last year and shirts was perfect... First year anniversary for sons death... We ordered black shirts with white letters... We received today Green shirts with blue letters please tell me their was a mistake
I haven't used this site to create a Tshirt design, but I have purchased one through them. I got it in a reasonable amount of time from when the cut off time for printing was and the quality was very nice.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members