(message disappeared as I was typing. Don't know if it sent or what...)
Where was I... Oh: The "Nano" line of Hanes tshirts are certainly that, and I was expecting a much sturdier shirt - like the Hanes "Beefy-T" line, or something close. These shirts smack of 1970s t- shirt quality and sheerness, and probably wont make it past next Spring before sprouting holes at the armpit seams. Furthermore, after their first wash (as I, habitually, do BEFORE wearing any new clothing), these shirts now look sullen and faded, not vibrant and crisp like a new garment should (... Yes, even t-shirts!) - dramatically so. They are NOT congruous with the vendor 's (who uses teespring) topic of business, nor his HIGH quality in presentation thereof: motorcycles, and riding them. And, I hope that he, simply, does not know this about products going out "with his name on them", so to speak, as opposed to knowing that "his" product is tragically inferior, and is turning a blind eye (because, it's an MC RIDER product to the world, at the end of the day).
But even WORSE...
PRINT
The printing job on these shirts is criminal - truly. Not only is colorfastness deplorable (as per above AND the print), but consistency in print quality and color is nil. On one shirt, the MC RIDER logo on the back is ALMOST vibrant, with the ink layer thick enough and durable enough to match industry custom, these days; on the other shirts are three variations going from bad to worse, in the condition of the same logo in question: On the black shirt, the graphic is ALREADY broken up with vertical lines, as if it's been worn/washed for the last 10 years. Across all three shirt's backs, and the front printing, you wont find any consistency in the hues nor the color fill of the graphics/letters.
In a line - It's total crap! And, the only thing surpassing this is the drag of sending it all back - something that I just don't want to be bothered with, for 1) the hassle, and 2) to what end - to get just as sh***y replacements - AND I've, now, washed them!
So, caveat emptor, folks...
Order was placed on April 4th. Was sent a notification on April 5th that my order was printing. Then was told my item would arrive between April 12 and April 17th. It is now May 2nd and I have not received my shirts or received any response from either Teespring or DHL other than automated responses from my emails. Hoping this matter is addressed. If so, I will change my review, but until then...
UPDATE: May 9th, 2017
Teespring contacted me after I messaged them on Facebook. They researched and found that DHL Delivery had lost the package. This is not the first time I have had a product lost by DHL Delivery. Teespring reprinted my shirts and they just arrived today.
I changed my 1-Star review to a 3-Star review based on the following:
NEGATIVES
*Did not like the fact that my messages weren't replied to when I contacted Teespring or DHL through their customer service numbers and emails.
*Didn't feel too comforted in the fact that whoever was running their Facebook page was 1000 times more responsive than anyone else.
*Will have a hard time trusting any business that works with DHL Delivery.
POSITIVES
*Whoever is running Teespring's Facebook page should get a raise. I'm confident this matter would never have been resolved had they not put the ball in motion.
*The quality of the shirt and printing were top-notch. High-quality (soft) shirts tend to run a size smaller, so I took that into consideration and got what I expected in terms of size.
I wish Teespring just went through UPS, FedEx, or USPS for their products. I would feel so much more confident in their service if they did. It's an amazing service that they provide, but their customers need to feel assured that their products will get their when promised.
We sincerely apologize that you have not yet received your order and we are happy to help! We have sent a Private message to assist you further.
NEVER EVER EVEN TRY THIS COMPANY / WEBSITE.
NON RESPONSIVE COMPANY
NOT EVEN FOR A EXTREMELY SMALL ISSUE
SEE THE PICS
We are very sorry for any frustration in the matter! Our Creator Experience Team is always happy to help provide a resolution. Please reach out to creatorhelp@spri.ng for further assistance. Thank you!
I love Teespring, BUT I TAKES TOO LONG FOR MY ORDER TO ARRIVE and I really do not like that at all hope they fix that issue please
I didn't get my order I'm very angry I wrote a mail but no answer it's not serioes...
We are sorry to hear that your order was lost in transit and thank you for reaching out to our Customer Support Team! To proceed with your replacement order, please respond to the most recent email that was sent by our Team requesting confirmation of the order details for the reprint. Thank you for your patience!
I ordered and designed 5 products as 2020 Christmas gifts for my family (using 300+ dpi, about 7000x5000 px. Canvases and fairly print friendly designs). Reading the reviews I thought it would take months to deliver, so I ordered them 5 months in advance! Surprisingly, the day after the order, 4 of them were already printed and shipped. At first I was anxious bc 2 of the orders that shipped couldn't locate the shipping number for 4 days, until immediately after I emailed customer support, it began showing the updates xD so for anyone with the same worries, just be a bit more patient. Anyway, after just 5 days, 2 of my packages arrived despite of covids delays! It even arrived several days before it said it would. A tote bag and a premium next level tee shirt arrived, I was already expecting terrible quality, but the quality I received was pretty average. Not bad, not good. Still decent Christmas gifts. The texture of the shirt was a bit pasty, with a slight halo effect, and it felt like it could come off if scratched hard, but it was pretty okay. The words were also a bit hard to see but that's my fault for using a dark blue instead of a black, and the warm grey shirt color came a bit more green than expected but still good. The tote bag was about the same, but the texture was a bit sticky to the touch, not amazing, not bad. The name on the back of the tote was a bit lower than I had designed it, but it still looked good and centered in most angles. However, there's a buttoned pocket in the inside and it's impossible to open! The button won't open without ripping the fabric and hurting your fingers. Overall the quality was pretty decent for a print on demand company, but still not the best. They will still make great and high quality gifts tho, but dont expect the highest of quality screen printing or DTG printing. I will make another review when the other 2 shirts get here and the mug (I will also review the wash quality). I'm pretty satisfied and moderately happy with my order :) delivery was fast despite covid, and the quality was averagly decent, but theyll still make amazing gifts.
After a few times it will look too worn. Don't worth the money.
I ordered Eurostars t-shirts, verey pleased to have them, and I will enjoy wearing them to upset Daily Mail readers!
I've always been artistic and consider myself a decent but starving writer as English degrees don't go as far as they used to and they used to go nowhere. I've used CafePress before to make my own bumper stickers and t-shirts for my own use and when I heard about Teespring I decided to give selling instead of buying a try. It's been 4 weeks since I first started designing with Teespring and I have yet to have a t-shirt appear correctly online. I have done the same t-shirts over up to 25 times and still every time I post it when I go back 10 minutes later it's missing a sentence or it's missing a letter or it's missing words or it's missing a picture. I think you get the drift. And try finding a human being the help you. They don't give a crap about anybody as long as they can sell enough t-shirts to make money they don't care if you're pulling your hair out day and night struggling to get one of your artistic ideas out there. Some people are allowed to have fun and express themselves and apparently others like myself are not. Some people have made t-shirts that are repulsive, racially motivated, and completely inappropriate and they get posted correctly yet I can't get a Support Your Troops type t-shirt on there without them erasing the word Troops. When I asked customer support for help they told me to send them screenshots of the misprints but unfortunately they gave me an invalid email address. Now they don't seem interested in giving me a valid one. To add insult to injury they shipped out one of my t-shirts to me with a typo. They erased the top of a capital letter i so it looks kind of like an L but it's not legible. Do you think I got the $7 I should have gotten for selling one of my t-shirts? Of course I didn't. Do you think they should have even printed the t-shirt when my campaign goal was 3 t-shirts and as far as I knew I hadn't sold any? I don't have a chance of selling one if it looks like I can't even spell the word I. So I didn't reach my campaign goal, it had a typo, and when I immediately ended the campaign due to the mistakes they charged me 30 bucks and shipped it out. Since I mentioned this I have not gotten any response on the chatline. I can't believe they have a decent reputation and that other people are satisfied with the site in general. I myself am completely appalled by how I have been treated over the last four weeks. I am appalled at T Springs apparent greed and disregard for professional business standards. Whatever the owner is doing with his 37 million he is certainly not spending it on customer service, quality control, or basic competence. It seems that his quote "live people here to help you twenty-four hours a day seven days a week " might just be him and his pile of money which he can roll around in like a dog does $#*!.
We apologize for any frustration that you have encountered with our design composer. If you have received an item that was misprinted, documentation photos can be sent to http://teespring.force.com/NewCase?l=en_US to receive a resolution. For inquiries regarding the profit from a campaign, please contact our Seller Support Team by email at campaigns@teespring.com or through their chat at https://teespring.com/designs Thank you.
Never received my items. Sucks no way to find where it is. Never again...
We're sorry to hear that you did not receive your order and we would be happy to offer a resolution! Please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I never received my order & wasn't able to get a new one or a refund!
We apologize for any confusion, if you have not received your order by the estimated delivery date, we would be happy to offer you a resolution right away. Please contact Support Services through http://teespring.force.com/NewCase?l=en_US Thank you.
Best customer service... beautiful shirt. Totalmente complacida con el servicio y el producto. Very beautiful print and actuall size!
I had a question about the item I received and had NO RESPONSE from them, despite numerous e-mails. I find this unacceptable.
Order the 13th. Not sent to printer till 18h will not get it till 29th not happy past his BirthdY and Christimas
We're sorry for any frustration, if your order did not arrive by the time frame advised in your confirmation email, we will be happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
First I liked the creativity of prints, second I liked web site design, third I liked they deliver to Belarus and forth I liked how my Tees arrived.
Prior to wearing it, I washed it in cold water. It shrunk; the material on the shoulders bunched up
We're very sorry to hear this happened! Our Team is always happy to help, please reach out to us through http://teespring.force.com/NewCase?l=en_US for further assistance. Thank you.
Image states it is cut out vinyl graphics NOT A STICKER. I did not want a giant rectangular sticker. I wanted what the image showed. CUT OUT VINYL!
You all should try or buy for a friend
teespring.com/stylish-afro-tees-for-every-bl
Answer: I ordered a sweatshirt, the quality is ok and the printing is ok, nothing fantastic.
Answer: I've ordered from them twice. One was shipped 3 months after the order was placed and the other took less than 3 weeks. I wouldn't order any shirt that you need quickly.
Answer: Designing to Sell is free of charge. You determine your profit margin, based on the item(s) that you create. We charge a flat base price per productyou set the selling price and you keep the profit! Thank you.
Answer: We utilize multiple similar brands to ensure availability. We are unable to select a specific brand to be used for an order. However, if there are any issues with an item received we are always happy to offer a resolution that works best for you. Thank you!
Answer: AWe are always happy to offer a resolution for any item that is not printed or received as originally shown in the order confirmation. Buyers in need of assistance can visit our Help Page at any time, choose the "Contact Us" option, and receive a response within 24-48 hours. Thank you.
Answer: Sorry to hear that you had an issue with our checkout process! All orders are placed directly on our site, we do not currently offer assistance by phone. Our Team would be happy to review the item that you are attempting to order, please visit our Answers Page and choose the "Contact Us" option. Thank you.
Answer: All delivery time frames are shown at the time of submitting an order and can vary based on the requested product and delivery address. Please contact us directly through our site for further assistance. Thank you.
Answer: Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Contact Us" option. Thank you.
Answer: Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Track My Order" or "Contact Us" option. Thank you.
Teespring has a rating of 1.8 stars from 2,167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teespring most frequently mention customer service, poor quality and credit card. Teespring ranks 389th among Ecommerce Tools sites.
We're sorry to hear that you were not satisfied with the quality of your items and we are always happy to help! Please reach out to our Customer Support Team for further assistance through http://teespring.force.com/NewCase?l=en_US. Thank you.