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Teespring

How would you rate Teespring?
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Maine
1 review
0 helpful votes
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Scam company
November 16, 2022

This company is extremely poorly run and scams customers. While the company is not a scam, I consider their practices and prices questionable.

First, they charge crazy high prices for basic appeal and faded designs giving the seller less than 10% profit share.

I sold a sticker for 5 dollars and got 50 cents back. This is exploitative. We know a sticker doesn't cost 5 dollars.

A sticker's base cost is roughly 20/30 cents per sticker. Factor in labor, shipping and manufacturing, it goes up to 2-3 dollars, but TreSpring defaults the prices at 10 dollars? Stickers do NOT cost this much.

TeeShirt base costs is roughly 3 usd according to Alibaba.com whole sale site. Factor in expenses to make shirt, pay workers (20 cents an hour), and shipping, that runs up to 10 USD. What do they charge in order for the seller to make money? 30-40 usd and we make about 4-5 usd of that shirt. This is not okay.

Not only do they rely on exploiting foreign labor for a very very cheap price, they exploit the seller using TeeSpring.

Their printing quality is very cheap. And thsi printing should not be this cheap given the high prices. Factoring in their manufacturing costs, this is no doubt penny pinching practices.

They are a greedy corporation maximizing their profits at the seller's and worker's expense.

Before you go with TeeSpring, remember you are supporting a company that relies on exploiting foreign workers possibly child workers and exploiting us sellers.

Go with an American company that gives you premium shirts and a large profit share.
One company I work with gives me a 60% revenue share, but TeeSpring can't? It's pure greed.

TeeSpring will comment to this post saying they can help me to something. Don't bother. We've exposed you, and we will continue to expose this questionable company.

Your customer support is extremely slow for the amount of profits you make. And no, don't Blaine COVID.

Date of experience: November 16, 2022
Teespring S. Teespring Rep
over a year old

We are incredibly sorry for the trouble you've encountered on our platform! We appreciate your feedback as we are always trying to improve. We are aware of the pain points we've been struggling with - and while we have no excuse for the problems you've encountered, we do appreciate your patience and understanding through all of this.
We are always happy to assist our creators with any questions they may have regarding prices. Please feel free to reach out to creatorhelp@spri.ng for further assistance on this. We hope to hear from you soon!

Massachusetts
1 review
0 helpful votes
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The Dragonball-Z sweatshirt I ordered was awesome! My son asked for it and loved it. Said it fit perfect and was exactly what he wanted

Date of experience: January 5, 2018
California
2 reviews
2 helpful votes
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Love it, great shirt. I ordered it because i want to show my support for standing not knealing for our anthem

Date of experience: November 2, 2017
Ohio
1 review
0 helpful votes
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3 weeks shipping
January 20, 2018

Took 3 weeks to get a shirt from Wisconsin to Iowa how? Why? Anyway good looking shirt just took way too long to recieve.

Date of experience: January 19, 2018
New York
1 review
0 helpful votes
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Graphic work is poor!
January 24, 2018

The t shirt was much better quality than that of the graphic. The graphic isnot crisp and clear. May I suggest that you use a better quality iron on.

Date of experience: January 23, 2018
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not satisfied with your custom printed item and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Georgia
4 reviews
0 helpful votes
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Ripped off
December 3, 2017

I order 3 items ON THE SAME ORDER, but the orders were separated and I was charged 2x for shipping... and I am still waiting for rest of order. Very disappointed

Date of experience: December 3, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any frustration, we are unable to offer combined shipping for items ordered from multiple listings. However, if you are ordering multiple items from the exact same listing, we'll be happy to combine the shipping for you. For additional inquiries, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Australia
1 review
1 helpful vote
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Review what
November 21, 2017

Havent received my order so why are you askingwhen my order does arrive Ill certainly give you an appropriate review.

Date of experience: November 21, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any confusion, you are welcome to submit an updated review after receiving your item and we always appreciate your feedback!

Nebraska
1 review
1 helpful vote
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Unhappy
September 5, 2017

The jacket wasn't true to size, and the print graphic was cracked and dull, not like the picture shown when purchased. Not happy

Date of experience: September 5, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not happy with quality of the item that you have received and we are happy to offer a resolution! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.

Canada
1 review
0 helpful votes
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Did not received item
September 14, 2017

I was told by the 12 os september i would have the shirt i ordered we are the 15th and still nothing.not happy

Date of experience: September 14, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to heat that your order has been delayed in transit and we would be happy to help! Please reach out to our Customer Support team at http://teespring.force.com/NewCase?l=en_US Thank you.

Kansas
2 reviews
0 helpful votes
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Awesome!
February 10, 2018

They offer great products, great shipping time and great customer service! You will not be disappoonted!

Date of experience: February 9, 2018
Florida
1 review
0 helpful votes
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Love the company
May 13, 2018

Item came quickly and as advertsed... purchased it as s gift and recipient loved it. The print was applied perfectly and the colors are vibrant.

Date of experience: May 13, 2018
Oregon
1 review
0 helpful votes
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Printing quality
December 13, 2017

The quality was poor and the printing smugged or not clear and crisp! The delivery took longer than expected!

Date of experience: December 13, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you were not happy with the item that you have received and we are always happy to assist! Please contact our Customer Support Department at http://teespring.force.com/NewCase?l=en_US Thank you.

Missouri
1 review
7 helpful votes
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We had our credit card information stolen and used on this website. Once I checked our credit card account I noticed the unauthorized charge. I immediately tried to contact someone at TEESPRINGS.COM. Guess what!? They are not allowed to talk on the phone to actual customers. It is totally by email only or chat. Once you chat with them and have a problem, you are blocked and not allowed to chat with them again. After 30 days and 90 pages of emails back and forth from numerous fraudulently people at TEESPRINGS.COM I could not seem to get my money back. We proved to them that we did not make the purchase but the only thing they did was keep sending me apologies on an email from yet another person from there. I contacted the fraud department with our credit card company, our local police department and 2 Better Business Bureaus. They are now under investigation by all of these entities. As of today, they have never refunded the first charge. Not only did they let the first charge go thru when I notified them that it was fraudulent but they lied to me. They told me our credit card number had been turned in to their legal department and would red flag should this person try to use it again. That was a lie because several days go, this person did use our credit card number again to place an order and TEESPRING.COM let the charge go thru. I noticed it on our credit card account because I check it daily. I notified our credit card company that it was yet another fraudulent charge and they stopped it. TEESPRING.COM is not a company that anyone should do business with. Good luck to you if you do! I was told in several emails that someone from their company would be given permission - and yes I said GIVEN PERMISSION - to call me regarding the refund. It has been 30 days and no one has called me personally. I never thought they would once I figured out how they do business. IT IS DEFINITELY A BUYER BEWARE with this company. Hopefully the Better Business Bureau will have the same luck contacting them as their customers do. I have also written a letter to the Chamber of Commerce in both the states they do business. They should be shut down immediately!

Date of experience: November 11, 2016
California
1 review
0 helpful votes
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Nice mug
March 7, 2018

I ordered a mug from a group I belong to. It is a very nicely shaped and well made 11oz mug and shipping was very good.

Date of experience: March 7, 2018
Indiana
1 review
0 helpful votes
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I received the order at the time I expected and it was exactly as described. I would order from TeaSpring again.

Date of experience: November 21, 2017
Minnesota
1 review
0 helpful votes
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Plenty of compliments!
December 28, 2017

Loved the shirt. My co worker and I wore it to work 2 days in a row! I ordered a 4x, I normally wear a 3x and this fit just fine. Will order again!

Date of experience: December 27, 2017
Illinois
1 review
0 helpful votes
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Shirts run small and had a odor to them. I have ordered a lot of shirts from them and slot I've had to give away.

Date of experience: June 7, 2017
Alabama
1 review
0 helpful votes
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Awesome
June 7, 2017

Finally I found a company when a 5x is ordered a 5x is delivered thank you so much will be purchasing again

Date of experience: June 7, 2017
North Carolina
1 review
0 helpful votes
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Great Product
December 12, 2017

Very pleased with the quality of the garment and the printing. I would wear the hoodie I got all the time if I could.

Date of experience: December 11, 2017
Virginia
1 review
0 helpful votes
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Disappointed
July 9, 2020

Order 1 shirt unbiased 5xl u guys sent me a small. Second shirt unbiased 5xl u sent me a I love guinea shirt

Date of experience: July 9, 2020
Teespring S. Teespring Rep
over a year old

Hi Kevin, we're so sorry to hear that you received an incorrect order! Our Team has sent a private message to further assist and we appreciate your patience.

Overview

Teespring has a rating of 1.8 stars from 2,167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Teespring most frequently mention customer service, poor quality and credit card. Teespring ranks 389th among Ecommerce Tools sites.

service
215
value
216
shipping
211
returns
135
quality
198
This company responds to reviews on average within 41 days
+262