Found designs that I haven't seen elsewhere. Great communication, great customer service. I needed an exchange and was impressed with the customer service.
Absolutely GREAT designs! Something for everybody...
HOWEVER... the no-name EXTREMELY thin t-shirt material they print on is not to my liking and I do not expect to get a long wearable life from them.
Why not print such wonderful and diverse designs on a QUALITY t-shirt?
I placed an order on 3/28 with Teepublic. They used DHL to mail the package. Today is the 04/15 and DHL hasn't updated tracking for the package since 4/2. Everytime I tried to get and update from DHL the only way to contact them was through an automated messaging text system that gave no information and advised to contact the company where I made my purchase. I contacted Teepublic by chat because that is the only way to get ahold of a live agent, there's not phone number to contact and a group email and that is it. I let them know the situation and they stated the only thing they could do is reorder a new package, ground shipping with UPS. They used UPS this time I'm guessing because they have had issues with DHL. As I would not receive my package for another 4-7 days, I asked for a credit or for the package to be shipped immediately. They ignored my request repeating that they have placed another order with ground shipping. They refused to let me speak with a manager and we're not willing to do what was right. I asked to cancel the order and refund my card. The agent did that with no problem. This company would rather lose your business than do what was right. I will never use this company again. Awful customer service.
I bought a shirt from them, after I got the package I realized the shirt was too large so I asked to exchange the shirt I have for a small and they said they would send me another one and that I could keep the one that I already have the shirt should be coming the mail in a week or two.
What an amazing variety of totally cool stuff. Thanks to all you artists. But, this site has so much to offer, you could never see it all. But, total 5 stars all the way.
Ordered and was giving order number, now dont have one. Bank looking into this, I'm calling fraud. Once this is resolved I wont order again. But I'm not the only one this happened to.
This company has the best customer service I have experienced. They work with the customer on being prompt and efficient. They are in the business to satisfy their customers and do a fantastic job.
They claim they sent out my orders, and were at the post office but they never arrived please beware I've spent over hundred dollars and I have a feeling I'm getting ripped off
So I ordered 2 tank tops on 6/8/20 and they have still YET to be delivered. 2 tanks tops. Thats it. Now I just recieved an email saying it was JUST shipping to me on 6/25/20 and could take 10-25 buisness days.
DO NOT USE TEEPUBLIC. They have zero sympathy for their customers and aren't really the brightest bunch
Hi Peter,
Frances here from TeePublic! We apologize for any confusion. The shipping time includes the print time. So it will not be 10-25 business days additionally. ;) All orders are custom printed to order and we do not keep any inventory. You should expect to receive the order within 25 business days of the time you ordered it. If you do not, please let us know via our contact page, https://www.teepublic.com/contact, and we will happy to make it right.
Again, we apologize for any confusion and poor experience. I hope this information helps!
Cheers,
Fran
I had a small issue with one of my orders and it was quickly resolved and in a friendly and helpful manner. I will definitely order from TeePublic in the future. Kudos to the customer service team!
##- Please type your reply above this line -##
Hi Joseph,
I'm so sorry to hear about this and would be happy to fix
THANK YOU SO MUCH,
THE SMALL IS ABSOLUTELY PERFECT,
TEEPUBLIC IS A NUMBER 1
" A CLASS ACT"
I LOVE IT, AND THANK YOU FOR PLACING THE LOGO UP HIGHER ON THE CHEST, CLOSER TO THE NECKLINE
YOU GUYS ROCK
THANK YOU AGAIN FOR YOUR GREAT CUSTOMER SERVICE.
SINCERELY
-JOSEPH A. ALMO
Please support this company. They have a great customer service. Marcquis handled my request in the most professional way.
Marcquis you rock
Thank you
I have purchased 5 shirts from TeePublic, and have loved every one! The quality of the printing and of the shirts themselves is excellent. I really appreciated that they make it clear that the women's shirts run a size or two small. I ordered a size up and was very happy with the fit. They are super flattering and comfortable and are now my favorite shirts! I also love that the shirts are designed by individual artists who get a cut of the sales. My only issue was that I found out the hard way that not all the shirts are 100% cotton. (I have a dermatological sensitivity to polyester). I placed an order for a heather gray shirt and when I got it noticed that it was a cotton/ poly blend. However, customer service was just amazing! They responded to my issue immediately and very kindly informed me that the heather colors are all poly blend material, and they sent me a replacement shirt (in 100% cotton) free of charge! Now that's what I call an outstanding shopping experience. TeePublic has definitely earned my repeat business!
As always, I just want to say you and all your artists are awesome. Love the shirts, quality is fantastic.
I will definitely order again... and again.
Thank you. TPD
Great designs on very comfortable tshirts! In my experience this is an unusual combination! First class products and first class customer service. Can't fault my experience with Teepublic. Thank you
I love this company! Not only does this company have great, fun AND original products, their customer service is easy to deal with and quite efficient.
It was a pleasure doing business with this company. From the high quality t-shirt to the superb customer service, I was a satisfied customer. Will definitely be shopping here again!
Ordered wrong size. They replaced at NC. Nice! Their response was quick and no questions asked. Just unexpected outstanding customer satisfaction service.
Discovered TeePublic recently, placed an order, on their easy to use website, which arrived quickly. Quality of tee lovely, so soft, awesome design. Very happy thank you.
I bought about 5 tee shirts@ teepublic.
Result is that all went perfect and I will purchase other things in the nearby future, that's 4 shure...
Thanx...
P.
Overview
TeePublic has a rating of 2.7 stars from 2,316 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeePublic most frequently mention business days, poor quality and credit card. TeePublic ranks 7th among T Shirts sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Amanda,
Samuel here, from TeePublic.
Thanks so much for taking the time to share your feedback. I'm so sorry for the delay in receiving your order. I'd love to have the chance to look into this for you. Please get in touch via our contact page here: https://www.teepublic.com/contact
Mention Samuel responded to your SiteJabber review and one of our team will get back to you as soon as possible.
Thank you so much.