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why are there so many bad reviews

asked by Debbie G. on 7/23/19

2 Answers
I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
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Bad customer service, it takes a week or more to get a response and it isn't germaine to your issue. Its like they select from one of three auto responses to respond to your email. They don't have phone support.
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