TeePublic Questions & Answers

I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!

That wasn't my experience. It took 11 days to even ship out of the store.

Contact them thru home page. I had an issue and they were very helpful and made it right!

They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.

Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.

I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.

This may be a fine place to order some unique shirts… but there's lots to be leery of. Since they outsource the printing, you likely won't get the same quality and fitment from order to order. Huge question mark on every order. Expect all their merchandise to be that way. The need to create some quality standards. If your an artist thinking this could be a positive way to generate a revenue, think twice. They don't moderate their artwork, so any other submitting artist can flag your one-of-a-kind design and claim copyright infringement. They will instantly pull down your design and delete your account. No review. No trial. No real opportunity to justify and prove your art is yours. Basically, it's like high school all over again with the competition trying to sabotage your work so they can get a greater exposure, thus market share. Long story short, you're best to take your business and designs elsewhere.

This may be a fine place to order some unique shirts… but there's lots to be leery of. Since they outsource the printing, you likely won't get the same quality and fitment from order to order. Huge question mark on every order. Expect all their merchandise to be that way. The need to create some quality standards. If your an artist thinking this could be a positive way to generate a revenue, think twice. They don't moderate their artwork, so any other submitting artist can flag your one-of-a-kind design and claim copyright infringement. They will instantly pull down your design and delete your account. No review. No trial. No real opportunity to justify and prove your art is yours. Basically, it's like high school all over again with the competition trying to sabotage your work so they can get a greater exposure, thus market share. Long story short, you're best to take your business and designs elsewhere.

I got my shirt in 4 to 5 days... quick shipping if you live in the east coast

This may be a fine place to order some unique shirts… but there's lots to be leery of. Since they outsource the printing, you likely won't get the same quality and fitment from order to order. Huge question mark on every order. Expect all their merchandise to be that way. The need to create some quality standards. If your an artist thinking this could be a positive way to generate a revenue, think twice. They don't moderate their artwork, so any other submitting artist can flag your one-of-a-kind design and claim copyright infringement. They will instantly pull down your design and delete your account. No review. No trial. No real opportunity to justify and prove your art is yours. Basically, it's like high school all over again with the competition trying to sabotage your work so they can get a greater exposure, thus market share. Long story short, you're best to take your business and designs elsewhere.