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TeePublic

How would you rate TeePublic?
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North Dakota
1 review
0 helpful votes
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Amazing!
June 16, 2020

The shirt I purchased was perfect! It took longer than expected to arrive, but it turned out to be a mix-up with the postal service. I will definitely be buying from TeePublic again. And I love that my purchase is helping to support an independent artist! Highly recommend!

Date of experience: June 16, 2020
Canada
1 review
0 helpful votes
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Wide selection of images to choose from, on the subjects I wanted on my gift t-shirts. I had a query of the delivery of an item and Customer service got back to me via e-mail within the hour.
I personally would have liked to have a contact number rather than e-mail contact, but my request was dealt with promptly.
The only issue I have had is that I got caught with the exchange rate of US to Canadian Dollars, I thought it was all paid until... I saw the added exchange rate on the credit card statement. This meant the t-shirts went up by $8 each which was a little steep, because the rate was on the tax and the postage not just the price of the t-shirt, be warned, sorry that the company falls foul of border prices!
All said and done TeePublic have good products and the sizes are like they say, so go bigger when you order, the colors were as the pictures and the printing was good.

Thanks also for the customer service people who were helpful and prompt.

Date of experience: October 20, 2021
Wisconsin
1 review
20 helpful votes
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Don't Do It!
June 18, 2020

Not only is my item not here, but it "shipped" almost a month ago with no response or helpful information from the company, besides being given the run around and being told they will respond within a week. I know the chance of a refund is slim to none and I obviously am not receiving my product, but please oh please DO NOT buy from this company. What a horrible experience, would not recommend to anyone. Stay far away!

Date of experience: June 18, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Emily,

Samuel here from TeePublic. I'm so sorry to hear about the trouble you've encountered with your order. Delays might be understandable, but our lack of contact certainly is not, and that's not how we like to do things. I'd love to have the chance to get this resolved for you.

If you get a chance, please email us at support@teepublic.com and make sure to mention that Samuel asked you to get in touch via Sitejabber.

Cheers,
Samuel

Ohio
2 reviews
1 helpful vote
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I ordered a T-shirt thinking the size would be correct. After it arrived, I realized I needed a larger size. The quality of the shirt was great. I contacted customer service and in less than 24 hours, I received an email telling me the new order had been placed, and instructions for the shirt I had received. Will definitely be using this company again!

Date of experience: November 23, 2021
Ohio
1 review
0 helpful votes
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Pure Awesome
December 20, 2020

TeePublic rules! I have found both masks & t-shirts with so many of the things I love featured on them. Prices are incredibly reasonable, especially considering the high quality of the products. What's also really cool is a lot of the designs can not be found anywhere else!

Date of experience: December 19, 2020
Oregon
1 review
0 helpful votes
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Amazing Company
November 17, 2021

I ordered a zip up hoodie for my grandson. I received it in a timely manner, a couple of weeks, which is great in this day and age. Unfortunately when I opened the package, it was the wrong size. I ordered a YOUTH medium and received an adult medium. Not sure if it was my fault or theirs but turns out it didn't matter because they fixed the problem right away! They offered to send me another sweatshirt without having to return the other one. They didn't end up having the style or color I wanted in a youth size but I got the same design on a teal pullover hoodie. I'm sure my grandson will love it. The CSR that I worked with was amazing. She was prompt in her replies as well as helpful and friendly. I strongly believe that good customer service is slowing dying but not at this company! So refreshing to find a company that has it all, great products and customer service. I will definitely buy from them again! Thank you

Date of experience: November 17, 2021
Rhode Island
2 reviews
0 helpful votes
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Size exchange
November 22, 2020

I ordered a shirt for my step daughter and it was just a little too small. I contacted tee public about an exchange and they reached out very quickly and asked me what size I needed instead and shipped it out free of charge. I didn't even need to send the other one back! It was a super easy and convenient process and the shipping was super fast both times. I love the quality of the shirts too, this isn't my first order with them and I've been very pleased with the every interaction and purchase. Supporting individual artists is really cool too!

Date of experience: November 22, 2020
New York
1 review
0 helpful votes
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Fantistic service
February 2, 2022

I had a slight issue with order, upon contacting the vendor I was amazed at the quick response and the outstanding customer service experience. I was pleased regarding the concern or level of caring to solve the minor issue. I would highly recommend this company based on the quality, variety and willingness to satisfy customers. I tried to send copy of receipt but it did not work. So I say thank you

Date of experience: February 2, 2022
Canada
1 review
0 helpful votes
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Issues resolved in less that 24 hours
March 22, 2022

My first time ordering from TeePublic was great. The items showed up quickly and they were of great quality. However, when I washed them they shrunk past the expected level. I got in touch with the customer support team and they fixed the problem right away. They couldn't have been more helpful or friendlier!

Date of experience: March 22, 2022
Texas
1 review
0 helpful votes
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Exceptional Customer Service!
February 28, 2021

They have exceptional customer service - Ordering clothes online is always a risk as sizes and colors can be off - I had a sizing issue with my T-Shirt and they were more than happy to get it fixed! And completely resolved my issue with in an extremely fast timeline.

The designs are also amazing and best in market. I recommend TeePublic to any shoppers trying to dabble in buying clothes and apparel online.

Date of experience: February 28, 2021
Pennsylvania
1 review
1 helpful vote
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Easy Exchange
July 3, 2020

I bought a T-shirt for my dad for Father's Day. He loved it, but it was too small. I should have known that custom T-shirts often run a little smaller than regular T-shirts. I contacted the company about exchanging the shirt. Someone replied within 24 hours, processed the request, and told me I could keep the original. Now my dad and I will have matching (goofy) T-shirts! Great customer service... highly recommend!

Date of experience: July 1, 2020
Maryland
1 review
0 helpful votes
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I am very satisfied with my t-shirts. I have ordered three times so far. I had a sizing issue and TeePublic took care of it right away. It is nice to finally have cool t-shirts to fit my personality! Kudos to the independent artists!
Patrice

Date of experience: November 18, 2020
Australia
1 review
0 helpful votes
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Best customer service
October 4, 2020

My order never arrived & when I let the team know they resent it right away! Could not have asked for better customer service!
Above & beyond & so helpful
I've ordered elsewhere where this has happened too & they could learn from the team at Tee Public about customer service
Would highly recommend

Date of experience: October 4, 2020
Virginia
1 review
0 helpful votes
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A+ customer service
August 28, 2021

After having an sizing issue with two shirts I recently purchased. TeePublic offered to exchange them for the proper size without hassle. I will be purchasing from them in the future. Keep up the good work!

Date of experience: August 27, 2021
Ireland
1 review
0 helpful votes
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Kindnesse
November 22, 2020

Please don't hesitate to support this business.
I ordered two sweatshirts and unfortunately they were to big, I really didn't know what to do as I live in ireland and wanted them for a Christmas gift.
I emailed the lovely people at customer service and the kindly told me they would send on two more.
Forever grateful

Date of experience: November 22, 2020
Massachusetts
1 review
0 helpful votes
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Fast, friendly service
November 24, 2020

I had a shipping issue with my package and TeePublic reached out to me instead of the other way around! The service I received was immediate, thoughtful, and considerate. When I needed to make an exchange, it was handled in two minutes, no questions asked. Thank you for arguably the best service anywhere, TeePublic!

Date of experience: November 24, 2020
Michigan
1 review
0 helpful votes
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I ordered some tees and the large were all way to big. I was annoyed because life is other than easy right now, I own a business and am so busy and live in one of the few states that are not fully open yet, so to send back these tees for an exchange would have put additional stress on me. To my surprise, they exchanged them right away AND instead of sending me a return label, to my amazement, told me not to send them back and I could just gift the larges to someone who would appreciate them! I never even mentioned to them my angst about having to deal with sending them back! I was SO relieved. This simple gesture means the world to me, not that I got free stuff, but that they took a financial hit to allow their customer to not have the additional stress of sending the product back for the exchange. We all need a little TeePublic in our lives right now! You have a customer FOR LIFE!

Date of experience: February 5, 2021
Massachusetts
1 review
0 helpful votes
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Great service
June 10, 2020

I ordered this for my wife. (She turns 50) she wanted a "time for timer" t-shirt. Not only did they nail the design and ship it quickly, once I received it and noticed the size too small for my wife, I emailed them and they have already shipped one back to me in a larger size. I am so happy with TEEPUBLIC. Thank you.

Date of experience: June 9, 2020
Puerto Rico
1 review
0 helpful votes
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My email was answered immediately with an explanation about the printing process and why I received something slightly different than I expected. With that said I still loved the shirts and my only issue was that they were a little snug. A replacement order was placed by Stephen for a size up for me. He kindly suggested that I can hold onto my first order or donate and a replacement order is on it's way to me free of charge. I will definitely use TeePublic again for all of my t-shirt needs. Highly recommended!

Date of experience: May 15, 2022
Denmark
2 reviews
7 helpful votes
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When you pay for 3-5 day shipping, you expect your item to ship promptly. No, they wait until 3-5 days before Christmas to ship so you get it Christmas Eve.

That's not how businesses work. Will not purchase again and that's a shame because their designers do fantastic work. If you are a designer, look elsewhere, because this company doesn't have your best interest in mind when it comes to customer service and satisfaction.

Date of experience: December 24, 2019

Overview

TeePublic has a rating of 3.3 stars from 2,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 6th among T Shirts sites.

service
898
value
870
shipping
861
returns
690
quality
831
This company does not typically respond to reviews
+476