Nothing but good words for TeePublic. I have ordered a t-shirt with a bright pink color logo but when I received it, the logo was very pale on the shirt. So I write to the customer service, where everyone was very kind to me btw, and in 2 days, everything was settled. A new shirt is on the way, and I can keep the other one, and no extra money was ask from me. I recommend TeePublic without hesitation. :)
Recently purchased a custom long sleeve tee. Great design & high quality. Unfortunately, the size ran small & I immediately emailed their site. They got back to me right away. Not only did they order me another size with free shipping & no charge, they told me to keep the first one I received & to give it to someone else. That is what I call great customer service! Thank you!
Ordered a short from TeePublic - checked the size guide and ordered what I needed. When it arrived it was a lot tighter than expected so contacted them to explain and asked to exchange for the next size up. Someone came back to me later that day and said no problem - and they'd already arranged this and said I could the original too. Now that's customer service! Thanks good people at TeePublic
I ordered several t-shirts in various sizes for a family event and was delighted with all of them. I finally found an online company that offers an amazing variety of graphics and other items. Their prices and sales are great. I give their customer service 5 stars ++ I was contacted via email from purchase to delivery and in between I had an issue (that was totally my fault) they handled it with such kindness, I will be a customer for life.
I made my first purchase with Tee Public one of the three shirts fit great, the others ran on the smaller side. I requested a reorder and return of the two that didn't fit. They promptly reordered them, then asked I give the two that didn't fit to someone I know or to donate them. Could have knocked me over... never did I expect this. I will of course tell friend's and family what a outstanding experience! Quality of products were excellent. Claire D
On opening the T-shirt I'd bought for my granddaughter I found that the wrong one had inadvertently been sent. I contacted the lovely people at Tee Public and they replied immediately. What I thought would be a problem definitely was not and everything was put right in a jiffy. Very impressed and would absolutely recommend
If you need very expensive floor rug, this is the shop for you. I ordered "PREMIUM" t-shirt as a gift to my beloved one and on the day of his birthday I was ashamed of what I presented him. Very thin fabric (as see-through thin, really), very smelly, very poor I don't know what, because it had never laid near "QUALITY" in any sense... I feel cheated, paid $30.99 with shipping for this shi*t, it's not worth even a penny of your hard earned money (you better just throw it away to a dust bin, why not). After the 1st wash it get even worse - I did not suspect it could, but it did. The printed design began to faded away. I am so mad at myself I did not read the reviews before the purchase. It was a terrible mistake.
I ordered three really cool t shirts that I was looking forward to wearing. I chose the extra soft cotton style and when they arrived I loved the feel of the shirts and the prints were exactly what I wanted. Unfortunately they didn't fit the way I'd hoped and were just a bit too tight. My husband suggested I email them and I did, explaining the fit issue. In less than 24 hours they re-submitted my order for brand new shirts in the new size, and they told me I could keep the old shirts to donate or use however I wanted. I am so pleased and will definitely order from them again.
This outfit does NOT stand behind its work. I got lousy items that were defective, and the company asked for photos and then disappeared. I had to get my credit card company involved, and even then no response. Do NOT pay for this stuff, because if the printing looks lousy, etc., you will never see a refund.
I ordered a T-shirt for my niece but got confused with the sizes and ended up ordering a shirt that was far too small. I got in touch to see if I could exchange it and got a super friendly and helpful email back within minutes, advising me on how to choose the right size and immediately actioned a new T-shirt to be sent to me. And rather than making me send the old one back, they said I could keep it and maybe donate it or give it to someone else. So lovely. I'll definitely be ordering from you again.
I have bought several t shirts from tee public and have always been impressed with the quality and fast delivery. I recently ordered a sweatshirt and the color of the print on the front was not what I wanted. They were quick to respond to my email and sent a new sweatshirt. No hassle at all. I love tee public. It's one of my favorite places to shop
I've bought from TeePublic for years, and their site is full of unique designs with a ton of options!
Recently, I received a hooded sweatshirt which had a minor defect in the printing as it had blurred. I emailed their customer support a photo of the defect and they immediately processed an order for another sweatshirt with no further questions.
TeePublic stands behind their products, and I am a proud TeePublic consumer!
I ordered a men's size small tee for my daughter and it was way too small. Small for men's sizing, in my opinion. Emailed TeePublic to see if they would make another one, and perhaps waive shipping or give me a discount on the reorder, and they reprinted and sent a medium at no cost. They really stand behind their 100% satisfaction guarantee!
I needed to exchange a shirt for a different size and wasn't sure how it would go. I submitted an exchange request and was immediately contacted by Ryan. He quickly sent out a new shirt in the right size! I went back on the site and ordered 10 more shirts. They have an awesome selection and found some hilarious ones! Thanks TeePublic (:
I had a problem during my purchase because my 30% discount code didn't work out and I didn't even had the choice to try another code, the payment came in. I was very frustrated, then I sent an email to the customer service and they answered me quickly and even reimbursed me the 30% referring to the coupon that I was unable to use. The quality of the t-shirts is great, my whole family loved it! I will definitely buy a lot more from TeePublic.
I inadvertently ordered a T in the wrong color. Then I purchased another in the correct color AND THEN reached out to see if I could get an exchange, by writing this long, drawn-out explanation of what I was hoping to accomplish. Within 5 minutes, Madalina contacted me, told me they were refunding the first shirt and that I could keep it, donate it, etc. Amazing. And then about 10 minutes later the money was in my account. I've dealt with TeePublic in the past and I will be sure to do so in the future!...you can't go wrong!
I had a shirt delivered to an incorrect address which was inaccessible. Tee public sympathized with me and immediately offered options to correct it. Each rep I corresponded with was courteous, kind and attentive. I can definitely speak on behalf of hassle free refunds and exceptional customer service!
Have ordered through TeePublic a number of times, fantastic products for the most part, and even when there have been issues with sizing or printing their customer service response times, and assistance is second to none. Always a fantastic experience. Looking forward to more purchases in the future
I ordered an xxl in women's and it could barely fit a 5 year old. I will never order from this place again. Very unhappy with my purchase. I had to order a different one from another site. The quality was poor, the size was not even close.
I ordered two shirts as a gift, turns out they were a bit snug. When I contacted Teepublic for a exchange, they not only said no problem but to go ahead and keep the original order?! No company has ever told me that! I will absolutely order again!
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic has a rating of 3.3 stars from 2,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 6th among T Shirts sites.