TeePublic Reviews Summary
TeePublic has a rating of 3.8 stars from 2,319 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.
Hi Angel,
I went ahead and processed your exchange, your new tee should reach you soon. As a courtesy, there's no need to send the original backwe encourage you to keep, donate, or reuse it!
If there's anything else I can help you with please let me know.
Best,
Stephen
TeePublic Customer Service
This was how they responded to a a question and help in response to a change in shirt size and styles. My co workers love these Tee's too THANK YOU TEEPUBLIC.
I was told once I ordered my merch that they would refund me for a 30% off coupon. I ordered and tried to get to customer service several times and was completely ignored. Once they charged my account they could care less. I spend $70 BTW and felt good about supporting artist. I guess I'll just order from Amazon from now on. I'm afrait the order I receive in a million days for someones birthday is going to be garbage too.
Recently purchased a custom long sleeve tee. Great design & high quality. Unfortunately, the size ran small & I immediately emailed their site. They got back to me right away. Not only did they order me another size with free shipping & no charge, they told me to keep the first one I received & to give it to someone else. That is what I call great customer service! Thank you!
Got our shirts and loved them both. Excellent quality service. Delivered on time. Would definitely use again.
I ordered a size small Tee Shirt for my grandson, who is graduating from high school this year. When it arrived, I realized it was too small. So I requested an exchange for a size medium. I was delighted to receive an email confirming that the size medium was on its way to me. I was even more delighted and impressed to read that I could keep the size small and donate it to someone else. So no cost for the exchange and no cost to return the original item. I can't say enough about TeePublic's customer service.
I ordered a TS awareness shirt for my granddaughter to wear for Tourette's Awarness month in honor of her father who has TS. I get the shirt in the mail today and am excited to see it. I open it up and to my suprise it looks awful! For one you can't see the lettering except the words Tourette Syndrome and the ribbon... WHICH ARE IN BABY BLUE! I just spent close to $100.00 on another order the day after this one was placed. I hope they look better then this waste. 100% not happy.
Hi Margaret! My name is Fran and I'm a TeePublic CS Rep. I'm so sorry to see the shirt you received. We definitely want to make this right for you. Please contact us via our contact page, https://www.teepublic.com/contact, with this picture and one of our agents will be eager to help. You can also include my name in the message and I will be sure to respond to it as soon as possible.
Cheers,
Fran
This shirt is so cute but the size (medium) was a bit small so I asked if I could exchange & Natalie responded within 24 hours saying she sent the new size I needed & not to worry about sending the other one back!! Extremely convenient & great customer service!
My husband wanted to put a smile on my face! Ima vintage tee kinda gal! My bday was in March! Bummed I tell you! Vegas trip canceled, master chef cruise canceled! Then my shirt came! It made me realize memories come in many ways! YES IM A SPOILED WIFE
I order shirts from here for self expression! My twin boys are getting a graduated 7th grade quarantine shirt! So excited!
Wonderful customer service. Ordered a few shirts for gifts and needed to exchange sizes. Customer services was friendly and helpful and resolved issue quickly!
The quality is not good. I ordered a small and they sent a large and they keep emailing me asking for more photos and more photos and measurements etc... there are enough tshirt companies out there - try another company and see if you can't get a better quality product and service.
Hi Lois! My name is Fran and I'm a TeePublic CS Rep. And I'd love to help you. I'm so sorry to hear about your experience. We definitely want to make this right for you and I can assure you that we will. In your response email to us, you can include my name in the message and I will be sure to respond to it as soon as possible.
Cheers,
Fran
They deleted my whole account with 0 warnings, I only post original content. These people treat their sellers like garbage, after I found out about my account being removed I did some Googling and found out it happens tons of people. Stay away, stick to some other t-shirt / merch company.
Hi Sasha! My name is Fran and I'm a TeePublic CS Rep. I'd love to help you get in touch with the correct people to understand what happened here. Please contact us via our contact page, https://www.teepublic.com/contact. We always want to support independent artists and we will be happy to explain/fix any issues.
Cheers,
Fran
I ordered a bunch of stickers on April 16th got a shipping confirmation and the last update was "staged for delivery" on the 18th. It is now the 30th and not a SINGLE update. It says shipped with UPS but the tracking number is not even a UPS tracking number. The link takes you to "trackmymail.biz" LMAO. This company is a joke. I demanded a full refund through email, if i dont get my money back im filing a police report and i promise legal action will be taken against this disaster of a company. STAY AWAY FROM THIS WEBSITE EVERYONE
Hi Pat,
Samuel here, from TeePublic.
I'm so sorry to hear your stickers didn't arrive. If you get a chance, please get in touch via https://www.teepublic.com/contact - we'll be sure to get to the bottom of it and we'll do everything we can to make it right.
Best wishes,
Sam
I use two of their shift for a wrap on my prosthetic foot. Worked great, no issues with going in pool, lakes or ocean, water slides, no fading at all. Well do business with again
Hi Greg! My name is Fran and I'm a TeePublic CS Rep. I'm so happy to hear our shirts have worked out great for you. Thank you for shopping with us and supporting independent artists!
I purchased 3 t shirts and they where exactly what I wanted, I'm definitely gonna purchase more items from TeePublic.com
Hi Lulu,
Thanks so much for taking the time to share your feedback. I'm delighted your shirts turned out so great :)
Purchased shirt on 4/16/20. Received confirmation of order. Money has been withdrawn from my checking. I click "Oder Status" & fill out the "Find My Order" info. It comes back with order can't be found. I've emailed customer service 2x's so far with absolutely NO RESPONSE. I've already filed a SCAM business complaint with the BBB. Unfortunately, I'll never see the shirt or get my money back!
Hi Ashlie! My name is Fran and I'm a TeePublic CS Rep. And I'd love to help you. We definitely want to make this right for you as we would never take your money without sending you what you purchased. If you have not received a response from us already, please contact us via our contact page, https://www.teepublic.com/contact, and one of our agents will be eager to help. You can also include my name in the message and I will be sure to respond to it as soon as possible.
Cheers,
Fran
I ordered two shirts from TeePublic/ Spacestuffplus.
The designs on the shirts are very chintzy! They are NOT designed by artists. They are simply scans of patches that are enlarged and superimposed onto a t-shirt. (Not screened at all.) They are very cheap looking. The colors do not "pop", and the edges are blurred/bleeding. On one of the shirts it is so obvious that it is a digital photograph. (You can even see the merrowed edge of the patch, and the twill pattern.)
One shirt was a Gildan Hammer heavyweight cotton that I guess I can wear when I mow the lawn. The other was Canvas brand. It was so lightweight I don't know if it will even make a decent rag.
Hi Murray!
My name is Fran and I'm a TeePublic CS Rep. I'd love to help you as we definitely want to make this right. A poor print qualities are never acceptable and we definitely do not want you to settle for your order. If you don't' mind, please contact us via our contact page, https://www.teepublic.com/contact, with a photo of the shirt and one of our agents will be eager to help get it fixed for you!
Cheers,
Fran
I have 3 shirts, (with a 4th on the way), and I love them. For the reviews saying their shirts are ruined in the wash, are you washing them properly? Wash on cold inside out and air dry. Your shirts will stay nice that way. 5 stars!
Hey Andrew,
Thanks so much for taking the time to share your feedback. I'm delighted to hear you've been loving your shirts. If we can ever help with anything, or if you have any questions, feel free to reach out to at support@teepublic.com
Cheers
I love my new shirt. Decent quality and the graphic looks exactly like the picture on the website. The fit and look is just right. I love how the website gives me more choices as far as the types of styles, colors and fit. A lot of clothing sites don't provide that. I'm very satisfied with it. I will continue to buy shirts from this company in the future.
Hi Edith! My name is Fran and I'm a TeePublic CS Rep. Thank you so much for your feedback. We are so happy you are happy with your order and please always reach out if you ever have any questions and/or concerns! Thanks again for shopping with us.
I requested that the name and year be changed or for you to refund my money, but you still sent it anyway, and didn't refund me. Very embarrassing and poor customer service.
Hi Sophanna,
My name is Fran and I'm a TeePublic CS Rep. I did search our system and could not find an email associated with your name. Unfortunately, we're not able to make any changes to the designs that appear on our open platform, as we give artists complete creative control of their work. If you don't' mind, please contact us via our contact page, https://www.teepublic.com/contact, with your order information and we will be happy to find a resolution. We definitely do not want you to be unhappy with your experience with us!
Cheers,
Fran
I ordered 5 XL teeshirts with different artwork Drumming, didgeridoo, and Disk Golf designs. All 5 shirts the printing is light in intensity or faded looking. No invoice came with my shipment so I am unable to contact the seller to ask for replacements or a refund. We are not happy with the quality or customer service. I will never order anything from TeePublic again. It would be less aggravating to give $$$ instead of them TeeShirt Gifts... It's embarrassing for me and a disappointment to the one receiving the gift!
Hi Wendy,
This is Samuel from TeePublic. I'm very sorry to hear about this issue. We'd love to have the chance to make it right! If you get a chance, please email us at support@teepublic.com and we'll do everything we can to help.
Feel free to mention my name when getting in touch.
Cheers
From the business
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more T Shirts Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michelle,
I'm sorry to hear about this issue and I'd like to investigate further. Do you mind emailing support@teepublic.com with additional information? We'll get back to you as soon as possible and we'll do everything we can to make it right.
Samuel
TeePublic