business logo of TeeChip

TeeChipReviews 1,765

1.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate TeeChip?
grey star
grey star
grey star
grey star
grey star

TeeChip Reviews Summary

The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
112
value
109
shipping
104
returns
83
quality
98
This company does not typically respond to reviews

We monitor reviews for authenticity

Canada
1 review
3 helpful votes
Follow Yvette D.
Unfollow Yvette D.
Send Message
Share Review
Report Review

Just received the hoodie I ordered for my Daughters Christmas present. Barely got it opened when a sinking feeling set in... Wrong color. Took it out of the bag to look at the design.The transfer is there along with all the black-grey smudges surrounding the entire front of the garment. So there it is."Merry Christmas Daughter. Here is your gift,, a dirty looking red hoodie with black stains ". :( $40. For nothing... Thanks a lot TeeChip.

Date of experience: November 29, 2016
Ohio
1 review
2 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Send Message
Share Review
Report Review

Tee shirts are crap
November 28, 2016

These shirts are crap. I ordered one - the most expensive tee shirt I've ordered since I bought one at a concert. It said ladies cut but it looks like a generic Hanes men's XL from WalMart. I emailed to ask how to return it and never heard a word back from the company. I wear it to sleep in because I would never wear it outside the house.

Date of experience: November 28, 2016
GB
1 review
1 helpful vote
Follow Becki R.
Unfollow Becki R.
Send Message
Share Review
Report Review

Do not use!
November 28, 2016

Bought a top end of October, still waiting for it. Contacted them twice with no response, not even a basic automated email back. Escalated to paypal

Date of experience: November 28, 2016
Canada
1 review
5 helpful votes
Follow Lucky D.
Unfollow Lucky D.
Send Message
Share Review
Report Review

Tee Chip has a great scam... when they have sold enough of a product, then they make it... so if and when that happens perhaps they will send the items. Order placed on November 24th... they email back it will be shipped between December 4th and January 4th... pretty disappointing as they were for Christmas gifts... cancelled the order as soon as I got the e-mail... today they respond with, the order can't be cancelled... lol. Yes, I will check out these places before sending money again. Beware!

Date of experience: November 25, 2016
New York
1 review
4 helpful votes
Follow Mark D.
Unfollow Mark D.
Send Message
Share Review
Report Review

Run the other way. Do not order from here. I drive a truck and will find out where they do bussiness and go there. I only ordered one sweat $#*!... but it's the principal

Date of experience: November 25, 2016
Brazil
1 review
0 helpful votes
Follow Rafael V.
Unfollow Rafael V.
Send Message
Share Review
Report Review

Trustworthy seller
November 25, 2016

It took 2 months for the product to arrive in Brazil, but the seller delivered it as promised.

Date of experience: November 25, 2016
Australia
1 review
2 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

Con artists
November 25, 2016

Ordered a liverpool in my heart tee shirt 8 weeks ago still waiting, put in my pay oal transaction number which comes up incorrect

Date of experience: November 25, 2016
GB
1 review
0 helpful votes
Follow Rachel D.
Unfollow Rachel D.
Send Message
Share Review
Report Review

I have ordered my hoodie at the beginning of November 2016. I live in the UK so I didnt really expect it to get here really soon. I read the reviews online, which made me quite worried, but luckily today on the 24th November 2016 it came. It looks exactly as I expected it too and it only took three weeks. I am a satisfied customer. (Havent washed it yet, so I will see how that goes.)

Date of experience: November 23, 2016
Florida
2 reviews
1 helpful vote
Follow Tammie L.
Unfollow Tammie L.
Send Message
Share Review
Report Review

I was concerned when the package arrived and seemed a bit small. It was a birthday gift and both myself and the recipient love it.
It is made of a lighter weight material than I expected, that's the only reason I am giving 4 stars.

Date of experience: November 22, 2016
Spain
1 review
13 helpful votes
Follow Mircea S.
Unfollow Mircea S.
Send Message
Share Review
Report Review

I placed an order for the "I'm always hungry" (Son Goku) campaign on the 18th of October. I did not immediately get any relevant confirmation, neither on the website or on my mail. I felt something was wrong so I started googling, found this review section and kind of panicked. I already saw my $$ going down the drain. However I got later that day a confirmation of the order saying that the campaign will finish on the 20th and the expected ship date is 27th October. On the 14th of November I received an email with a tracking number that the order has shipped. The tracking number showed that the package already arrived to the destination country on the 12th. Shipping address was in EU. Today (22nd of November) I received a notice from the Post Office and picked up my package. T shirt and long sleeve shirt, the colors and sizes I had ordered pretty much all ok. The size (S) corresponded with the standard dimensions so they fit well. The base shirts are from Fruit Loom, the material is a bit thin but looks ok, I've bought new shirts before with similar material. The print itself also looks ok, if it disappears after the first washing I will come back here crying with a 1 star review :)) Not top quality material but I would not say it's crap either. Medium. The communication wasn't the best one but they pretty much shipped in time, expected ship date was 27th + 2-3 weeks for international shipment, got it on the 22nd... I would say it's decent.

Date of experience: November 22, 2016
Colorado
1 review
2 helpful votes
Follow Bren M.
Unfollow Bren M.
Send Message
Share Review
Report Review

Ordered a Christmas finding Dory hoodie printed on a black sweat shirt- RECEIVED GARBAGE! The outline was a faint grey and the picture was NON EXISTENT! Called and they reprinted the second one sending it to me COD! SURPRISE SURPRISE it was worse than the first one! This has gone on for almost a month and I cant get a refund either... THIS COMPANY IS TRASH AND A SCAM! DONT DO IT!

Date of experience: November 22, 2016
Pennsylvania
1 review
3 helpful votes
Follow Cherie E.
Unfollow Cherie E.
Send Message
Share Review
Report Review

Never received
November 22, 2016

Doesn't get any worse than this. Stay away! Lousy customer service...

Date of experience: November 22, 2016
Indiana
1 review
2 helpful votes
Follow Pat B.
Unfollow Pat B.
Send Message
Share Review
Report Review

If it were possible to give lower than 1 star, I would. I ordered 2 shirts from a campaign that ended on October 14. When 2 weeks had passed and no information at all other than the receipt that they'd taken my money... I emailed their support to see what was going on, and that I was going to contact paypal for resolution. No reply at all, but oh gee... I get an automated email that my package had shipped, anticipated deliver November 5. November 5 came and went, nothing on the tracking other than it had gotten to the "processing facility". I again attempted to contact, 2 phone calls with interminable hold times before being disconnected, going through their "report a problem" promised an email with instructions to follow. Of course, it never came. Sent another email to support that if something didn't happen within 24 hours I was filing complaint with paypal, and gee... magically I get an updated tracking the next morning that there was a scheduled delivery the next day. Hmmmm... Now, 2 weeks after deliver, nearly 3 weeks after the email complaint, I get a reply from their customer service. "We show the package delivered, if you have any other problems please contact us." NEVER AGAIN. I think the only reason I got the shirts when I did was because I was going through paypal to get my $$ back. Losers. Potential buyers BEWARE!

Date of experience: November 22, 2016
Alaska
1 review
2 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Send Message
Share Review
Report Review

Received wrong product. I ordered a 'doctor's husband" hoodie in black and received a "be nice to this nurse" sweatshirt in blue. I have sent multiple emails and called. No one has responded. I will likely need to send back and alert the bank that I won't be paying for this item.

Date of experience: November 20, 2016
Brazil
1 review
2 helpful votes
Follow Marcus T.
Unfollow Marcus T.
Send Message
Share Review
Report Review

I bought a T-shirt I had hoped to receive the same advertised product.

But when I received the product the quality of the print on the shirt was the worst possible.

The order of service that I ******* plus the delivery time be much higher than promised.

I am very disappointed with the product.
I do not recommend

Date of experience: November 18, 2016
Maine
1 review
5 helpful votes
Follow Lauren G.
Unfollow Lauren G.
Send Message
Share Review
Report Review

Terrible print quality
November 17, 2016

Zero stars. Unfortunately I ordered before reading these reviews! Sweatshirt did in fact arrive, but with a really poor quality print job. The graphic on the shirt was really blurry in comparison to what they advertised in the photo. Very disappointing for the $40 price!

Date of experience: November 17, 2016
France
1 review
5 helpful votes
Follow Arnaud L.
Unfollow Arnaud L.
Send Message
Share Review
Report Review

Thieves!
November 17, 2016

Teechip is a SCAM! Teechip team steals artists work and their products are bad qualities! Do not buy them produced, they are thieves!
I'm graphic designer and my work is regulary steals by this scam company

Date of experience: November 17, 2016
GB
1 review
3 helpful votes
Follow Valerie g.
Unfollow Valerie g.
Send Message
Share Review
Report Review

Crap service
November 16, 2016

I ordered 2 crystal palace shirts one 5xxxx 1 large through pay pal, got the big one then the large came as ipswich, i made contact to them since then all i have had is aggro and no help they have had pictures of parcel sent, shirts order all numbers id order email adrress and address of delivery, nothing no help have made contact with pay pal, this was a gift to go to spain, cannot do it now very angry and the fact of the matter is they don't care and don't want to help either, they are quick enough to take money, on the web oage it says if wrong shirt is sent send pictures they will show up that dept then send another not true at all once order is gone DONT CARE VERY ANGRY AND CROSS AND IF I COULD GET HOLD OF SOMEONE IT WOULD NOT END WELL,

Date of experience: November 16, 2016
Illinois
1 review
7 helpful votes
Follow Lindsay B.
Unfollow Lindsay B.
Send Message
Share Review
Report Review

ART THEIFS DONT BUY!
November 15, 2016

The people of Teechip steal the artwork they use on their products! They don't contact the artists for permission and don't give the artist a any revenue! DONT BUY THEIR STUFF!

Date of experience: November 15, 2016
Bahrain
1 review
2 helpful votes
Follow Hhh A.
Unfollow Hhh A.
Send Message
Share Review
Report Review

The best
November 15, 2016

Ordered two shirts from TeeChip and I live in Saudi Arabia. The first item it took them 20 days, the second item 17 days. The print quality is awesome!

Date of experience: November 15, 2016

From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.


teechip.com
Fremont, California, United States
+149