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The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
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Just received the hoodie I ordered for my Daughters Christmas present. Barely got it opened when a sinking feeling set in... Wrong color. Took it out of the bag to look at the design.The transfer is there along with all the black-grey smudges surrounding the entire front of the garment. So there it is."Merry Christmas Daughter. Here is your gift,, a dirty looking red hoodie with black stains ". :( $40. For nothing... Thanks a lot TeeChip.
These shirts are crap. I ordered one - the most expensive tee shirt I've ordered since I bought one at a concert. It said ladies cut but it looks like a generic Hanes men's XL from WalMart. I emailed to ask how to return it and never heard a word back from the company. I wear it to sleep in because I would never wear it outside the house.
Bought a top end of October, still waiting for it. Contacted them twice with no response, not even a basic automated email back. Escalated to paypal
Tee Chip has a great scam... when they have sold enough of a product, then they make it... so if and when that happens perhaps they will send the items. Order placed on November 24th... they email back it will be shipped between December 4th and January 4th... pretty disappointing as they were for Christmas gifts... cancelled the order as soon as I got the e-mail... today they respond with, the order can't be cancelled... lol. Yes, I will check out these places before sending money again. Beware!
Run the other way. Do not order from here. I drive a truck and will find out where they do bussiness and go there. I only ordered one sweat $#*!... but it's the principal
It took 2 months for the product to arrive in Brazil, but the seller delivered it as promised.
Ordered a liverpool in my heart tee shirt 8 weeks ago still waiting, put in my pay oal transaction number which comes up incorrect
I have ordered my hoodie at the beginning of November 2016. I live in the UK so I didnt really expect it to get here really soon. I read the reviews online, which made me quite worried, but luckily today on the 24th November 2016 it came. It looks exactly as I expected it too and it only took three weeks. I am a satisfied customer. (Havent washed it yet, so I will see how that goes.)
I was concerned when the package arrived and seemed a bit small. It was a birthday gift and both myself and the recipient love it.
It is made of a lighter weight material than I expected, that's the only reason I am giving 4 stars.
I placed an order for the "I'm always hungry" (Son Goku) campaign on the 18th of October. I did not immediately get any relevant confirmation, neither on the website or on my mail. I felt something was wrong so I started googling, found this review section and kind of panicked. I already saw my $$ going down the drain. However I got later that day a confirmation of the order saying that the campaign will finish on the 20th and the expected ship date is 27th October. On the 14th of November I received an email with a tracking number that the order has shipped. The tracking number showed that the package already arrived to the destination country on the 12th. Shipping address was in EU. Today (22nd of November) I received a notice from the Post Office and picked up my package. T shirt and long sleeve shirt, the colors and sizes I had ordered pretty much all ok. The size (S) corresponded with the standard dimensions so they fit well. The base shirts are from Fruit Loom, the material is a bit thin but looks ok, I've bought new shirts before with similar material. The print itself also looks ok, if it disappears after the first washing I will come back here crying with a 1 star review :)) Not top quality material but I would not say it's crap either. Medium. The communication wasn't the best one but they pretty much shipped in time, expected ship date was 27th + 2-3 weeks for international shipment, got it on the 22nd... I would say it's decent.
Ordered a Christmas finding Dory hoodie printed on a black sweat shirt- RECEIVED GARBAGE! The outline was a faint grey and the picture was NON EXISTENT! Called and they reprinted the second one sending it to me COD! SURPRISE SURPRISE it was worse than the first one! This has gone on for almost a month and I cant get a refund either... THIS COMPANY IS TRASH AND A SCAM! DONT DO IT!
Doesn't get any worse than this. Stay away! Lousy customer service...
If it were possible to give lower than 1 star, I would. I ordered 2 shirts from a campaign that ended on October 14. When 2 weeks had passed and no information at all other than the receipt that they'd taken my money... I emailed their support to see what was going on, and that I was going to contact paypal for resolution. No reply at all, but oh gee... I get an automated email that my package had shipped, anticipated deliver November 5. November 5 came and went, nothing on the tracking other than it had gotten to the "processing facility". I again attempted to contact, 2 phone calls with interminable hold times before being disconnected, going through their "report a problem" promised an email with instructions to follow. Of course, it never came. Sent another email to support that if something didn't happen within 24 hours I was filing complaint with paypal, and gee... magically I get an updated tracking the next morning that there was a scheduled delivery the next day. Hmmmm... Now, 2 weeks after deliver, nearly 3 weeks after the email complaint, I get a reply from their customer service. "We show the package delivered, if you have any other problems please contact us." NEVER AGAIN. I think the only reason I got the shirts when I did was because I was going through paypal to get my $$ back. Losers. Potential buyers BEWARE!
Received wrong product. I ordered a 'doctor's husband" hoodie in black and received a "be nice to this nurse" sweatshirt in blue. I have sent multiple emails and called. No one has responded. I will likely need to send back and alert the bank that I won't be paying for this item.
I bought a T-shirt I had hoped to receive the same advertised product.
But when I received the product the quality of the print on the shirt was the worst possible.
The order of service that I ******* plus the delivery time be much higher than promised.
I am very disappointed with the product.
I do not recommend
Zero stars. Unfortunately I ordered before reading these reviews! Sweatshirt did in fact arrive, but with a really poor quality print job. The graphic on the shirt was really blurry in comparison to what they advertised in the photo. Very disappointing for the $40 price!
Teechip is a SCAM! Teechip team steals artists work and their products are bad qualities! Do not buy them produced, they are thieves!
I'm graphic designer and my work is regulary steals by this scam company
I ordered 2 crystal palace shirts one 5xxxx 1 large through pay pal, got the big one then the large came as ipswich, i made contact to them since then all i have had is aggro and no help they have had pictures of parcel sent, shirts order all numbers id order email adrress and address of delivery, nothing no help have made contact with pay pal, this was a gift to go to spain, cannot do it now very angry and the fact of the matter is they don't care and don't want to help either, they are quick enough to take money, on the web oage it says if wrong shirt is sent send pictures they will show up that dept then send another not true at all once order is gone DONT CARE VERY ANGRY AND CROSS AND IF I COULD GET HOLD OF SOMEONE IT WOULD NOT END WELL,
The people of Teechip steal the artwork they use on their products! They don't contact the artists for permission and don't give the artist a any revenue! DONT BUY THEIR STUFF!
Ordered two shirts from TeeChip and I live in Saudi Arabia. The first item it took them 20 days, the second item 17 days. The print quality is awesome!
Answer: I found out that I got a quicker response from them when I contacted them through facebook. I am having the same problem since my ship date was dec. 7th, but it is now dec. 15th and I was told that it is still printing. According to the customer service rep. It takes 7-14 days to print which is bs to me since the campaign ended on Nov. 30th and the timeline they gave me doesn't make since. I would definitely contact them on fb though.
Answer: Wish I could. When I tried response to your e mail, it bounced to a site called crystal compass.com. Then displayed site not available. Still haven't received order, and unable to track since site changes numbers and tracking sites constantly. Am still contesting $44.38 w bank, no product received, order promised 10-2-2015
Answer: You should remove the personal information from here... it is public... just saying
Answer: As far as I know, you can't. They don't send any tracking info and are HORRIBLE at communicating. I ordered my sweatshirt around September 20 something and didn't get it until, I believe late October, early November. So I'd say give it a month, month and a half.
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