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TeeChipReviews 1,765

1.6

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TeeChip Reviews Summary

The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
112
value
109
shipping
104
returns
83
quality
98
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Georgia
1 review
3 helpful votes
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This company got my order wrong and did not modify it during the campaign run like they said they would, I also filed a claim and they didn't follow back with me. Do not use them.

Date of experience: January 25, 2017
Portugal
1 review
1 helpful vote
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I chose the size of the clothes by the size table of the website, but the pieces came huge and I can not return them. I use XL, max 2XL, but based on that size guide, i ordered 6XL and guess whats... they were unable to use

Date of experience: January 25, 2017
GB
2 reviews
3 helpful votes
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Thieves
January 25, 2017

Took money for tee and when I cancelled the order they refunded less than they took I was also hit with additional bank charges for international transaction fees (something I've never been hit with in all my years of using us based companies) and even when I sent a scan of my bank statement to prove they had over charged me and under refunded me that won't accept it. Don't use these rip off merchants unless you want to lose money.

They also use artists work without their knowledge or without paying for it as well as licenced (not to them) properties from companies

Date of experience: January 25, 2017
Wisconsin
1 review
12 helpful votes
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After I had already put an order in for a hoodie I decided to read the reviews about TEECHIP... Most of them were not good and so I was very worried on what to expect or if I was even going to recieive my birthday gift I purchased for my friend.The reviews were so bad that I even cancelled my credit card in fear I would be charged twice as some of the reviews spoke of. But I didn't have any issues what so ever with this company. I ordered on Jan. 12th and received Jan. 24th as stated after the campaign was up. They provided a tracking number so I could watch where it was and today when I got it in the mail it looks totally like it should and I couldn't be happier.

Date of experience: January 24, 2017
India
1 review
1 helpful vote
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Please Facebook stopped this type of advertising on Facebook and confirm about froud company profile be careful friend don't order teecheep.

Date of experience: January 23, 2017
Minnesota
1 review
5 helpful votes
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OPPORTUNISTIC THIEVES!
January 22, 2017

I, like others who have commented, also ordered a t-shirt for the Women's March. It was supposed to be delivered by January 14th, and as of today, January 22, it still has not arrived! In the morning I will be contacting my credit card company to stop payment. Because the link to the ad was provided in a post on the Women's March Facebook page, I thought it was a legitimate site, but was sadly mistaken. I will spread the word far and wide that no one should ever consider purchasing ANYTHING from TeeChip!

Date of experience: January 22, 2017
Georgia
1 review
3 helpful votes
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Thieves. Scam artists.
January 21, 2017

Ordered a tee shirt from TeeChip through a Facebook ad regarding the Women's March on Washington. The shirt never came and when you call the company you never get to talk with anyone. When you select the option to report a problem with your order, you get disconnected.

Date of experience: January 21, 2017
Georgia
1 review
2 helpful votes
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Ordered a tee shirt and a cellular telephone case with a black cat pictured. The ad what some very nice detail as if an artist painted the photos. The telephone case was a reasonable facsimile, but the tee shirt looked like a cartoon cat. When I complained and asked for my money back, I was told TeeChip does not refund, but they do replace items if a customer is not satisfied. They sent another tee shirt, but not another telephone case. The second tee shirt was a little better, but Far from what they advertised. I sent another complaint and request for a refund, but haven't heard a word. The folks on their website that make this crap say how happy they are that they are with TeeChip. I guess they would be, because they make big money for little effort, very poor products, zero quality control, zero management oversight, and a zero refund policy. My 5 year old granddaughter produces better than this and is more concerned about quality that the TeeChip crew. I completely understand the extremely low rating. Hope they go out of business soon.

Date of experience: January 21, 2017
Maryland
2 reviews
3 helpful votes
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False Advertising
January 20, 2017

Terrible--'promised' delivery in time for specific event, didn't even SHIP by that time! But in an inquiry about status of order---they said "being printed". I complained that they said it would be SHIPPED before tomorrow and it wasn't even out--then the lied and sent an email that said it'd been shipped. I responded--fine, give me a tracking number. Radio silence for FIVE hours--then they email me an INVALID tracking number. Just buying time so they can try to pretend they shipped it. I'm filing a BBB complaint.

Date of experience: January 20, 2017
Oregon
1 review
0 helpful votes
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Sizing Wrong
January 20, 2017

I ordered the t-shirt from them an extra large hanes. I received the shirt and it fit my fifteen-year-old daughter who wears a medium. I sent email including pictures with a measuring tape showing that the T-shirt was four inches too narrow. They said they'd reprint my order which made me happy but I received the second shirt today and it is exactly the same. So don't trust their size charts

Date of experience: January 20, 2017
Texas
1 review
4 helpful votes
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I should have researched the company before ordering from them on Facebook. Very disappointed. On my order from 1/6/17 - they said it would be delivered by the 17th. I called and emailed today and they said it has not even been made yet. They did not give an ETA or any other information.

Date of experience: January 20, 2017
Arkansas
1 review
3 helpful votes
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Scam
January 20, 2017

I ordered a Stand for the flag, Keel for the cross sweatshirt, and three t-shirts on December 30th and got an order confirmation of *******. I have since received two emails with the FedEx tracking number of ************** and shows to be overnight delivery. This is a bogus tracking number that shows being delivered to someone in South Carolina on April 27th, of 2016. This is a crap company and I've spend over $120.00 on your products. Do not buy from this company. Also can not get anyone to answer at costumer service.

Date of experience: January 20, 2017
Colorado
1 review
3 helpful votes
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Deceitful practices
January 19, 2017

Ordered one poster on 1/2/17. Got an email confirmation that had an extra item on it. Immediately emailed, one if several sent, and still have not received a reply. My bank and I have both called to dispute and we just waited on hold until we had to go take care of other responsibilities. Believe the reviews you see, this company is garbage.

Date of experience: January 19, 2017
Illinois
1 review
5 helpful votes
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TeeChip does NOT get artist permission nor do they get permission from the actors or show owner's to do their t-shirts and other works. DO NOT ORDER FROM THEM if you care about the people who REALLY put their blood, sweat, and tears into the things you love.

Date of experience: January 19, 2017
Michigan
1 review
4 helpful votes
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Women's March sabotage
January 19, 2017

Teechip advertised on FB and about ten of us ordered hoodies, sweatshirts and t-shirts for our trip to Washington for the Million Women March on Sat., 1/21/17.
We ordered on 1/4/17 and still haven't received product or were able to track anything
Other than "printing... due to ship on Th., 1/12/17. Well, it's 1/19/17, we are leaving tomorrow morning and young and old alike in our group are very disappointed... ticked! Shame, shame, shame! The word will get out... that's alot
Of women to spread the word. BBB is another outlet I plan to visit.
Really... do you think we want these after? That was not our goal. Terrible and deceitful service. Maybe FB should re-visit also?!

Date of experience: January 19, 2017
Florida
1 review
1 helpful vote
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Placed a Christmas order on 12/9. Ordered 2 ladies small shirts. One was half the size of the other. Tried to return the one that looked like a child's small and was told I wasn't within the 14 days. 14 days was 12/23! This site sucks!

Date of experience: January 18, 2017
Nevada
1 review
7 helpful votes
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I ordered a grey wolf phone case as a gift for my daughter on January 7 or 8. As I clicked ORDER, I noticed that I had ordered the iphone 6 plus/6S cover instead of the iphone 6/6S cover.

I immediately emailed your company and said I needed that fixed. She doesn't have an iphone 6 plus! Eventually I got a response from your company that said

"Thank you for choosing TeeChip! Happy to help with your order *******.

Unfortunately, your order has already entered the printing process and cannot be modified at this time."

I responded telling them I needed it fixed. The response I got from your company said

"Thank you for choosing TeeChip! Happy to help with your order *******.
Unfortunately, since your order includes a mug and / or phone case, we are unable to process a cancellation. Once a phone case or mug order has been placed, it is immediately sent to production and can no longer be modified or cancelled. I am very sorry that there is nothing further that we can do at this time"

Then I asked "Can I return and Exchange it for the correct case?"

And your company's response was...

"Due to the custom nature of our products, we are generally unable to offer returns or exchanges. However, if you believe there to be a material defect with your order upon receipt, you may file a claim by visiting teechip.com/file_claim. All claims are investigated and may be eligible for a reprint."

Then I responded, essentially saying I will give your company bad reviews forever and will encourage all my family, friends, and acquaintances to do the same and to NEVER purchase from your company since they don't take returns and refuse to help a customer. That response of mine has been deleted from your response email when I read it.

Yes! I made a mistake as I ordered this item. But what do I have to do to get the proper phone case from your company? Spend another unreasonable amount of money?

Date of experience: January 15, 2017
New York
1 review
3 helpful votes
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Total Crap Company
January 15, 2017

STAY AWAY. I would not even rate them 1 star.My shirts were delivered after Christmas a week late and are complete crap.The quality is horrible the shirt color bleeds through the white lettering and the entire printing is faded. After multiple attempts to contact Tee $#*! got a sorry file a claim. Filed claim got the answer your claim has been submitted we will be in touch that was nearly a month ago. Still no response. Sent them one last email letting them know i am filing fraud case against them with my credit company and requesting they be hit with charge back fees. Just have to wait now and see what happens.Do not buy anything from this scam company.

Date of experience: January 15, 2017
California
1 review
2 helpful votes
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Thieves
January 15, 2017

I spent my birthday money on a gift for my mother and myself, we were going to wear them to a gilmore girls party. This company responded to my email, yes, but I received no follow up and no apology. It's been over a month. I spent 60 dollars. She was SO excited, and they ruined it. Thanks a lot, teechip. Terrible customer service. If there were a zero star option, I would have used it.

Date of experience: January 15, 2017
Malta
1 review
4 helpful votes
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Total dissaster
January 13, 2017

In November 2016 I have ordered a mug as a Christmas present. The order has been problematic since the very beginning. Once I placed the order on their website they did not have enough space to put the whole address (delivery was out of US) so I contacted via email and wrote the full address so there wont be any problem with the delivery. It took 3 days till they confirmed the address!. In the middle of December I noticed that the parcel has been still in US and as from 07.12. It was still on the same place. So I contacted the company and the following day I received a reply that the parcel actually arrived to my country. So I checked the tracking number and it was true so I was happy. It arrived to my country on 07.12... today is 14.01.2017 and guess what? I still did not receive the parcel! I have contacted the company and was advised to fill in the Claims form- which I did immediately and was told that the claims department would contact me shortly... not sure what word 'shortly' actually means in US but I contacted the company again that no one from claims department will contact me shortly... well toll today I was not contacted by their claims department at all... all excuses in the world I am getting and therefore I am so disgusted with this company and will never ever order from them. I already applied for a charge back with my family as I am sure company would not make any refund as I also doubt that their claims department actually exists!

Date of experience: January 13, 2017

From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.


teechip.com
Fremont, California, United States
+149