TeeChipReviews 1,765

I ordered two mugs and only received one. I contacted the company and this was their response:

"We have reviewed your claim and I see in your account that you ordered 2 mugs, unfortunately we are unable to offer you compensation for the following reason(s):

>Our records and those of our carrier confirm that your order was delivered to the address provided at checkout.

Your claim has now been closed. We apologize that there is nothing more we can do at this time."

Basically they are calling me a liar and I don't appreciate it. I just wanted a replacement sent or a refund for the missing item.

I'm ashamed with myself for not checking reviews for this company before ordering. I, too, received a poor quality, overpriced T shirt and coffee mug. The T shirt did not fit properly (I'm usually a small and ordered a medium and it's STILL too small), is made of cheap cardboard-y cotton and the screen print on it was blurry and colorless. The mug design is so small you can barely read it and it is starting to discolor from the dishwasher. Horrible! And it was a gift for my son :( I contacted customer service who transferred me to another person who was supposed to email me about a return. They never responded and after I emailed them repeatedly after a week, they told me to take a picture of what I was unhappy with and send it to them. I decided to eat the $50+ and just keep the items instead of be jerked around any longer. If you are considering buying something from this company, DO NOT buy from Teechip and suffer the same $50 loss I did! :(

I ordered an IPhone case. The graphic was crooked which caused the wording to fall off the side. I got their number from my Paypal account (as it is not available anywhere I could find) and waited on hold for half an hour. A case was opened, I sent in a picture, and within a few hours, the case was denied with an explanation that my product had been delivered! I replied to the original email that they sent and no one responded. Poor quality control and customer service. If I had seen the final product, I would never have spent $20.00 for it.

I wish I had read the reviews before purchasing. The hoodie was cute. I was in a hurry. Pre Christmas. I never received the sweatshirt. Now it's Saturday and I see the purchase amount had been promptly removed from our account, but I can't speak to anyone until Monday. I also see from these reviews that chances are I may never see the sweatshirt, period. Who knows if I will see a refund. Very disappointed. Exceedingly. DON'T BUY FROM TEECHIP.

I ordered a cool Archer t shirt from TeeChip. I was excited to wear it and hoped it would have enough demand to make it to print. Well good news, it did! (or so I thought - more on this later). I received the emails saying I submitted an order, that the campaign was success, the shirt had printed and shipped, etc. But no shirt ever arrived after the 2 week interim from order to delivery date.

Now, the tracking for the shirt did in fact say "delivered", but my address wasn't on the tracking oddly enough, just my city. This is new to me and I've never seen an online tracking form neglect to have address, so I contacted TeeChip to see why i still didn't have a shirt. The support was blunt, without any warmth I would expect to reconcile a poor experience with a customer. Over the next several days emails were exchanged.

The support lady told me my shirt was delivered. I said, I know it says "delivered", but I don't have it and I don't see my address online. She said, we put down your address and we can't refund because it was delivered.

Now I wasn't even trying to get a refund, just have confirmation that the shirt was delivered, but the support lady was unable to show me any evidence to pacify my mind and didn't even make an effort to. Initially, I consigned myself to perhaps the shirt being stolen, but I have never had this problem of packages not showing up before or after this situation.

I would have liked to refute the credit card charge, but being under $50 or so, I couldn't. I figured the next best thing was to post a review warning other customers of this company's poor quality and care. Funny enough, it looks like it's already pretty clear - if only I saw all these review before I ordered.

I really want to reorder the cool shirt, but know better based on all the reviews in addition to my own.

PS: It appears that the "timers" to order your shirt are superficial, as they reset from time to time. I get the impression they are present to just rush you into purchasing.

I ordered two products from TeeChip a hoodie and a coffee mug. I received the hoodie but was sent the wrong mug. I have called several times and I emaild them several times. All I ask is that they wither send met he correct item or refund my money. So far nothing. It seems criminal to me that a company can act this way and get away with it. STAY FAR AWAY FROM THEM! Trust me. I have invested more time and energy in trying to get this resolved.