On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TeeChip Reviews Summary
The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have been battling Teechip for the last two months over my original artwork that has been stolen from my etsy site and posted as various campaigns on teechip. They will eventually remove the item in question just to allow another one of my designs to be posted. I'm currently on complaint number 6! Each e-mail I have sent I specifically ask for someone to contact me, the only response I receive is a generic e-mail saying they have removed the item. As reviewers have previously mentioned, they are a ghost company as you cannot contact anyone by phone. This company needs to be shut down!
The website highlighted high quality and all printing in America but the physical goods are with poor quality! DO NOT ORDER ANY T-Shirt from this company. Before shipping, I sent several mails to add receiving information but no one replied. The only thing I am lucky is that receiving package safely.
I was given a tracking number that turned out to be invalid. The company that was to ship the item has never seem my items I ordered. Each and every single email from this company is a total run around. Stay away from this company
Sent two requests because shirts wrong size. Now I see from reviews how disreputable you are. You can be sure I will be posting on Facebook not to order from your company. Shame on you guys! Gave you a one star only because 0 stars was not an option
I have ordered two tee shirts and they are great! I guess I was a lucky customer too. They came on time and packaged well.
THEY TOLD ME THAT THE PACKAGE COME IN 2 WEEKS AND I NEVER COME! THEY ONLY SENT A MAIL SAYING THAT THEY HAD ALREADY DELIVERED THE MERCHANDISE AND THAT IS NOT TRUE! I PEDI SUPPORT THE TEECHIP PAGE AND I NEVER RECEIVED ANSWER!
THE POE PACKAGE IS SUPPLIED THAT THEY SENT THE MERCHANDISE (DHL) TO MEXICO, SAY THAT THAT NUMBER OF GUIDES DOES NOT EXIST AND THAT IS NOT FROM DHL.
I DO NOT RECOMMEND THIS PAGE TO MAKE SHOPPING! IT'S A THEFT!
I wish I had read these reviews before I ordered. I had a similar experience as someone else. First it took a month to get the product when it should have been 2 weeks at most. Second, I ordered a purple phone case, received red. Sent a picture of the one received and a picture of my confirmation clearly stating purple and they refused to send me the correct product or refund my money. What a crock, don't waste your time or money ordering from them.
Sorry TeeChip, you won't get away with being fraud for too long. I ordered a 30 dollar shirt in the mail and it ripped as soon as I put it on. The T shirt wasn't undersized either, it's just the quality of the material was so cheap. They use the brand Fruit of The Loom, which are notorious for being cheap $8 dollar shirts. You're essentially paying 20 dollars for a print that was poorly made too, its obvious it will scratch off in the wash.
Ordered 2 t-shirts, one logo is very low. Have sent 3 emails, only response "send picture". Will not allow me to return. I am going to file complaint with Facebook and PayPal.
Yo unos cabrones te cobran un ojo de la cara por la camiseta y encima no llega. No compréis en esta empresa son unos estafadores hijos de puta.
I ordered a t-shirt for $30 (!) and received a completely different shirt, rolled up and wrinkled in a small plastic baggie. After contacting them, I returned it to them with the mailing label they sent me. Weeks later I check in with them, since they still hadn't sent the shirt I ordered. They now ask me to take a photo of the 'damage' (?) before they can make any return or refund. I explained in 5 separate emails that they have the shirt in hands, that there's nothing wrong with it and that I obviously cannot take a photo of a shirt that they themselves are holding. After another email I started to realize that they were just sending me standard ready-made email messages and were just not willing to refund the money. I had to go through PayPal (who handled it very well and refunded the money on their behalf). Yeah. TeeChip is a total scam. Shocking to see how brazenly they went about their nasty business.:-(
TeeChip advertised on Facebook, so I went to their website linked from Facebook, it showed options of many different colors. So when I placed my order, I chose purple phone case. I received multiple email notifications of my order showing "purple" S7 phone case on my invoice. When I finally received my product in the mail a month later, I received a red phone case instead of purple. So I notified the company via email, I received a couple of emails stating that they are reviewing my concerns, then I finally received this:
Thank you for contacting TeeChip Claims! Happy to help with your order *******.
We have reviewed your claim and unfortunately we are unable to offer you compensation for the following reason(s):
>Our records and those of our carrier confirm that your order was delivered to the address provided at checkout.
Your claim has now been closed. We apologize that there is nothing more we can do at this time. Please let us know if you have any other questions, and we hope to see you on TeeChip again soon!
Best,
The Teechip Team
Customer Service Representative
*******@teechip.com
I placed an order for 2 shirts and then decided to read the reviews for this company and after doing so I decided to try to cancel my order which they have made it impossible to do!!! I had to call my bank and get the fraud department involved!!! Hopefully they can get it resolved. I sure do wish I had read the reviews before placing an order with this awful sneaky fraud of a company!!!! Please do not waste your time trying to order anything from this terrible company!!!
I have been battling them on an order in placed having missing item's, they only sent the coffee mug and the t-shirt and tote bag are missing and they had the nerve to charge my credit card the full amount! And when I tried to call the customer service number my caller ID says it was from South Western Medical University! Buyer Beware!
Do not order from this company. Their customer service is horrible. I placed a order of 3 t-shirts and 2 coffee mugs. I received the coffee mugs but not the t-shirts. Since the carrier says that they delivered the order, they will not do anything. They are not willing to replace the order or give me a refund. I am a very unsatisfied customer and will tell everyone I know not to order from this company.
Hi everyone,
Contrary to most people, I received my order fairly quickly. But the quality of the printing is terrible, not very clean. The colors are all faded. The picture on their website was much brighter and clean. It's a pity to pay so much for such a poor quality tshirt. I won't order again.
I Didn't know about all the bad reviews until I received my order. I ordered a math mug. The math equation on it is wrong! Not being overly picky, the whole idea of the mug, as a high school math teacher, was to make math class interesting by showing interesting patterns and math on a mug. All they had to do was type in a simple equation correctly and they can't even do that!
Absolutely horrible! Ordered a poster and the resolution is so bad that it's worthless. Wanted a nice Back to the Future poster and I got crap. The resolution is fine if you're planning on putting it 10 feet away and no one will want to look at it up close. But in this case up close is no good. Tried to get a refund and send it back but they said it was in their standards. Be careful when ordering from this company!
From the business
Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more T Shirts Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members