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TeeChip Reviews Summary
The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
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DO NOT BUY FROM FACEBOOK ADS. I have had the same exact experience as all the other people who's package never arrived, this company is a fraud and I will be changing my card number.
What an incredible rip off! Ordered an eclipse shirt, and "eclipse" is misspelled! They are refusing to acknowledge the glaringly OBVIOUS defect! ECLIPS? I mean seriously?!? I am angry and disappointed, but from the sound of it, we're lucky to have gotten a shirt at al! The Better Business Bureau is hearing about this- you should all report them too, and maybe we can get them stopped together!
This is an absolute joke. Been over a month and a half of waiting and I have heard about 6 different excuses from 6 different agents. My item was delayed/shipped/delivered/lost in transit/ in the same day. Absolute worst online service I've ever dealt with. This company should be ashamed of themselves should go bankrupt in my opinion. Special place in he'll for you greedy manipulative scum bags
The 2 tee shirts I ordered were perfect. Very high quality shirt and printing. I would definitely buy again. A great experience on this end.
Haven't received item and no reply from customer service even though I received an email saying order was delivered. Type in tracking number and message comes up saying invalid. Not happy
I ordered a specific phone case fro TeeChip.com. The shipping was fast, BUT THE WRONG PHONE CASE. I CALLED THEIR PHONE NUMBER TO FILE A COMPLAINT AND THE ORDER NUMBER THEY GAVE ME WAS AN "INVALID" NUMBER! S
SO I COULDN'T RESOLVE MY PROBLEM. I DON'T RECOMMEND THIS COMPANY FOR BUSINESS!
I bought a poster with the saying from one of my favorite Christian songs. After shipping, I spent $33.00. When I received it, it was rolled up in a tube and when I took it out, it looked like something I could have bought at a poster shop. Very disappointed!
Received my Paypal confirmation, but not one from TeeChip. So I didn't have an order number, thus was unable to use any Teechip help forms. Their phone numbers--one doesn't work, the other doesn't allow you to talk to anyone without an order #. Only way to reach someone was Facebook Messaging.
Net net, they lost my order.
Ordered a Game of thrones map - I received a pixilated picture - quite clearly printed out on a normal printer on thick paper - what a waste. How can they still be in business.
Ordered an iPhone case from this company via a link on Facebook. They charged a $3.99 shipping fee not seen until the order was placed. I received the cheap case with the logo blurred and printed off centered. They allow NO REFUNDS. This is not known prior to placing your order. They are sending me a reprinted case. I don't want another piece of crap. I want my money back. Never using TeeChip again.
I am one of countless people who believed the promise that my solar eclipse shirts would arrive 5-10 business days. On Aug. 21 an email promise they would arrive August 26! They are meaningless now, and after waiting 29 minutes for a live chat, I got the runaround; the rep even tried to assert that the 5-10 days meant after processing and that they were still on time! This is NOT a reputable business and they should not be allowed to make their fake promises on Facebook.
I ordered the shirt and it did not come by the eclipse
Their add it still on facebook to receive by the eclipse... ummm it was MONDAY
I still have not received the shirt
I tried to email but it says my email is not correct
I have looked to email them or call NO LUCK
JERKS!
Ordered a shirt at beginning of May 2017, I am in South Africa, spoke to DHL mid June they advised the order was being processed through customs, could not tell me where In SA and DHL was a call centre in India ( I Think). To cut along story short I complained to Teechip and they did a reprint, it is now the end of August and I have not received either order asked for a refund they said they can not do that only a further reprint, shocking service from a first world country, they will never see me again
Promised delivery of shirt by eclipse and it is now 36 hours post eclipse. No sign of it even though it was ordered weeks ago.
I ordered a shirt from them. Received the shirt. Size was what I ordered and it was the logo. I ordered it in brown and received charcoal grey. At least the design is right! The shirt is poor equality. Some of the seams aren't even sown right. Kind of scared to wash or wear it. I think it may fall apart or come unsown in some places.
I've ordered a T-shirt for a friend and the size was too big when i asked to exchange it (i said i'll pay for shipping) they said it was a limited edition even though you could still buy this, they lure you in with cool stuff but mostly you won't get it! Never going to buy from them again!
So like may others my tee shirt is the wrong color and size is too small. The quality of gooey tank is see thru. Poor quality. I emailed teechip. They sent me a reply back. Oh you ordered from one of our departments under teechip.
They sent me the website. Ha. That was wrong finally found it. So the website is pro teechip so I submitted another email. Sad that the mother company could not have forwarded my email to the pro department. I ordered an eclipse snoopy gooey tank in grey. I got blk. So this company sucks. I am provident all documentation to my bank to dispute the charges. I hope this helps someone else been trying for a week to figure out correct contact. Oh and when u call the main number and it ask for order number and comes back and says invalid. It's because it's the work f department. Which they never tell you. Nothing in confirmation email or on packing slip that it came fro pro teechip. Lousy. Will continue to get my refund. Will post updates hoping it will help someone else. Don't give up.
Wish I could give a negative million.
One month ago. Still no shirt. Tracking says it will arrive August 22, one day after the eclipse event. Called customer service before the item was shipped to cancel because I knew it would not arrive in time and they refused to cancel my order. Very unhappy
I ordered a Mr Humphrey's shirt back in Sept 2015. They claimed it was sent. I never got it but someone pocketed the money that I sent for it. After numerous tries to get a refund or another shirt, I have given up. They'll tell you they need this number and they need this and this... you supply everything they have asked for and more and still nothing is ever done about it. One of the most unprofessional companies that I have ever had the misfortune of encountering. Stay away!
From the business
Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members