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TeeChip Reviews Summary
The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
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Ou have reached an unmonitored support inbox. To improve service quality, we are migrating to a new email system. THIS MEANS THANKS FOR YOUR CASH SUCKERS! HOPE U $#*!S BURN IN HELL!
Order placed/paid in July and so far... we are in September and...
Reply to my mail:
You have reached an unmonitored support inbox. To improve service quality, we are migrating to a new email system.
To reach customer service, please use the form at the following link: https://pro.teechip.com/contact/email.
I bought what I thought was a cool phone case for $24.00. What I got was something worth about $2.00. Absolutely horrible! If I could upload a side by side pick of the pic they uploaded to sell product and what they sent me I would. Complete RIP OFF! DON'T WASTE YOUR HARD EARNED MONEY! SCAM!
When i received email confirming order, i realized Half of it was erroneous, and immediately began trying to contact company. There is no way to do so. Chat icon does not work. Other choices give no room to type what's wrong. One FAQ choice says there is no way to change an order. Customer support is supposedly open from 9 to 5:30 Eastrn time, but how do you reach anyone for a response? Very frustrated.
So after seeing a lot of these bad reviews about print quality, i was hesitant but got a good product. The problem isnt teechip- their printing was fine. The problem is storefront merchants who use the company to fulfill orders stealing designs and/or uploading a terrible quality low DPI image instead of original, crisp, high resolution designs. Teechip will print whatever storefront merchants upload. When you buy from ANY print on demand company, just be aware of who is directing you there. Is it a real artist/designer, or a facebook ad/ tshirt quick money schemer?
Ultra high retail price for cheap fabrics and junk printing. Customer service plays games and say they do not understand without pictures. After sending pictures, they charged and shipped me the exact same thing. Waste of time and money.
Ordered a concert poster from TeeChip.com and when I received it - it was just a low resolution image that somebody downloaded off the internet and printed. I would NOT hang this on my wall. When I contacted support for resolution, they stated that they don't offer refunds only reprints - so now I have TWO $#*!ty pictures.
This company is so dodgy. They are set up so that noone can contact them if anything goes wrong. I ordered a mug and they sent me a completely different one. Don't order from them and if you are a vendor/designer do not put your products on this site! Have complained to Visa for refund and also to Paypal and they are investigating them.
I ordered a shirt because I just had to have it. After ordering and paying I read the reviews and I thought OH CRAP. I even thought about stopping payment. Well I received my shirt within a week and a half and it is perfect. Maybe at one point they had issues but in my case they were fantastic
I ordered 1 shirt over a YEAR ago. I was excited about it and decided to treat myself to something as the price was already outrageous for a t-shirt. 2 months after the "ship" date I still didn't receive my order. I checked the tracking and it just randomly vanished half way through the trip. I contacted customer service and it took over a week for a response. Customer service informed me that they will issue a reprint and get it to me. A few months later still nothing so I contacted them again and was told I would be refunded in 3-5 business days. Well... after a total of 1 year and 4 months of waiting I've gotten absolutely nothing, not even a follow up e-mail. Terrible company. Per their facebook page I'm not the only one this has happened to. It seems to be the norm for this company.
Also, While browsing deviant art I FOUND THE ARTWORK ON THE SHIRT I WANTED. It was stolen!
Thanks, Tee Chip.
Ordered a Limited Edition signed poster, and on delivery was en enlarged copy of a photo. Poor quality, not originally signed as advertised, just a poor blown up picture. Complained, and they replied they would print another - very odd when its advertised as Limited Edition
My husband bought a shirt from Teechip, it took a month and a half to arrive, and when it did it was the worst quality printing imaginable. Their customer service was rude and unhelpful. Come to find out afterwards that the artwork on the shirt WAS STOLEN! They actually stole the art from the real artist and were selling it as their own. This company has no shame!
The Quality is HORRIBLE! The word "Pray" is legible, but "Without Ceasing" is practically invisible and the scripture is totally invisible. Will NOT order from them again.
They promised a 5-10 day ship date. I've been waiting 17 days for my item to ship. It is still in "processing". I'm trying to cancel and they gave me a 10% discount but say they can't cancel my order. I'm disputing this with Paypal and if that doesn't work I'm disputing the payment from my credit card. Don't order from this company.
I ordered a dragon T over a month ago. Today I got an email saying my T had been delivered and would I write a review. What T? So I went to complain and trying to manoeuvre their site is ridiculous! Couldn't find anything! Finally after 2 hours I found aa place to use the option Defective or Not received so they send me an email telling me to send a picture of the T... Duh... so I went to try to find a picture of the one I had ordered. Can't find it... not even on their Facebook page.
I ordered two posters from this site and they just arrived and they are both pixelated garbage with one even having a $#*!ing watermark in the middle.
DO NOT BUY FROM THESE PEOPLE
So i did get the right poster, i won't doubt that, but the quality was so darn low that you need to look from a distance to get past the hazy print it seems like they just tossed it in Photoshop, up scaled it but didn't sharpen it up to at least make it look good, overall they did their part but they didn't do it well i'm having the print redone through next day prints as we speak
I ordered the eclipse shirt on July 28 based on their claims the shirt would be printed shortly and arrive in 5-10 days. On August 21, the day of the eclipse, no shirt and I emailed them to cancel my order. They apologized, couldn't cancel the order but gave me a 30% refund and promised to print and ship right away. Contacted them on August 30 and still can't cancel my order claiming it's in printing. In my excitement to get the shirt I didn't do any research on this company and now I'm paying the price. I'm not holding out any hope that I'll ever get the shirt or that PayPal will be able to get my money back. A total eclipse of my account!
I've become another victim of this company. I can't believe how this company is still trading. If you are a good company selling your goods through this site then stop. Bought a so called limited edition poster which looks like it's just limited to those who are foolish enough to buy it.
Just keep getting the same generic email back.
Thanks Tee chip for this platform allowing people to rip you off and then not doing anything about it.
Oh $#*!ing bloody hell I should have read all these before orderinh frm them! Same thing I calles DHL canada post everything and they all telling me to contact the seller! And all I get back frm them is your package has been delivered! All I can say is rot in hell and I wish all you $#*!ers out there doin scams get run over by a bus. Stupid $#*!in $#*!s! Find a job bloody low life
From the business
Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members