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TeeChipReviews 1,765

1.6

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TeeChip Reviews Summary

The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
112
value
109
shipping
104
returns
83
quality
98

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Canada
1 review
1 helpful vote
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Good experience
October 31, 2017

To be fair, most people write a review in response to a bad experience. So here's balance. I had a GOOD experience ordering from Teechip. Mugs arrived in under 3 weeks and were in perfect condition. Product was as expected. I would not hesitate to order again.

Date of experience: October 30, 2017
New Hampshire
1 review
3 helpful votes
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I ordered an item from their website - realized my mistake in ordering a product that was misleading and tried to cancel it - all within 10 minutes. They sent me a link that didn't work to cancel it. I contacted their customer service phone line and chat line. The chat line opened up and i waited over 30 minutes for someone to log in to help me. The phone number just rang and rang and then hung up on me. I tried calling about 20 times with the same result. Finally i get connected to chat and the person tells me false information contradicting themselves and then promises me they will cancel the order. It does not happen i get a shipped notification the next day. I will never do business with this company ever again and fully plan on refusing the shipped item and contacting my credit card company for a transaction dispute.

Date of experience: October 30, 2017
Texas
1 review
3 helpful votes
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Wtf
October 29, 2017

They sent me the wrong shirt in a size 3XL and will not refund my money. Do not order from them. Worst company ever. The way they word there emails is misleading into thinking I will get my refund. Scam.

Date of experience: October 29, 2017
Pennsylvania
1 review
3 helpful votes
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Its been 3-1/2 weeks and my order is still printing. It is unacceptable for a company to offer items that take this long to process, print and ship.

Date of experience: October 29, 2017
Canada
1 review
4 helpful votes
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F*ck me
October 28, 2017

Wish i read the reviews before ordering a sweater thru this company... Its bin a month and it hasnt even shipped yet!... They better send me 2 for waiting or give me my money back.

Date of experience: October 28, 2017
New Mexico
1 review
3 helpful votes
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F*** Teechip!
October 27, 2017

TeeChip is a scam! I ordered a t-shirt from them on October 10th, and it's October 27th, and no shirt. I did not receive a confirmation email, nor will their "customer service" ghosts return emails or phone calls. I just wish I knew who to turn them in to for fraud.

Date of experience: October 27, 2017
Texas
1 review
2 helpful votes
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Never Order From Them!
October 27, 2017

I placed an order for a shirt on 10/3. It's now almost November and have never heard from them. I'm not able to get a hold of them for customer service.

Date of experience: October 27, 2017
Louisiana
1 review
3 helpful votes
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THIS SITE IS A SCAM
October 26, 2017

ITEMS ARE EITHER DEFECTIVE, POOR QUALITY OR NEVER SHIPPED. THERE IS NO CUSTOMER SERVICE. BBB COMPLAINTS ARE HIGH AND PENDING ALL OVER THE PLACE.

Date of experience: October 26, 2017
North Carolina
2 reviews
2 helpful votes
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5-10 business days AKA 20-40 business days. Ordered Halloween shirts in more than enough time, but as of now, no shirts!. You go on the website and it will say it is not a valid email address, but then will email you at that same address. It asks for an 8 digit order number and both numbers on everything I see either has 6 or 12. Not even sure this is a real company.

Date of experience: October 26, 2017
Canada
2 reviews
0 helpful votes
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Great Company
October 25, 2017

I ordered a poster from them and had no problems whatsoever. It didn't take long to receive my item and I'm very happy with my order and with the promptness in which I received it. It's a good company.

Date of experience: October 25, 2017
Tennessee
1 review
3 helpful votes
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I ordered a T-shirt over a month ago. It was premium priced. It has not even been mailed yet! I am going to try to cancel my credit card payment. DO NOT TRUST THEM.

Date of experience: October 24, 2017
Kentucky
1 review
3 helpful votes
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I ordered a navy blue sweatshirt on 8/14/2017. It is now 10/24/2017 and i haven't heard a word from them. I written a few times but NO ONE responds.
Be careful in dealings with this company. They are only too happy to take your money and give nothing in return. Fradulent bunch of bunco artists,

Date of experience: October 24, 2017
Canada
1 review
3 helpful votes
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I ordered a flow tank top a d they sent me a racerback. I emailed to say they messed up my order and responded quickly saying they would send me my tank top asap.
Tank top came two weeks later and it was another racerback tank top... is this a joke?

Date of experience: October 23, 2017
Kentucky
1 review
4 helpful votes
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Ordered shirts 9 days ago and still in printing with no ship date. Contacted customer service to cxl order and they would not cxl my order. Over $100 in shirts needed for an event that will not artive in time. Website states will arrive 5-10 business days. Do not order from this company! Poor customer service.

Date of experience: October 23, 2017
Saudi Arabia
1 review
3 helpful votes
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Dont ever try to by anything from this website again. Its a fraud. Its been forever since I ordered a shirt from them and no delivery yet. I emailed them three times and I get the same answer. Order on the way!
Its an automatic reply. Bad customer service and everyone is saying bad quality too.
Very unhappy with this purchase!

Date of experience: October 21, 2017
GB
1 review
4 helpful votes
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$#*!ing Disgusting
October 21, 2017

My Gilden sweater with Ariel on fleek, come in the post after 3 weeks, was happy about the colour but when I seen the print, I was horrified, its been printed badly, the print looks scary, looks nothing like ariel! Fuming! They lie in their discription, and also when I checked the front of the packaging, it said the item I payed for was $10... BULL! I payed $34.98 + shipping! DO NOT BUY!

Date of experience: October 21, 2017
Louisiana
1 review
3 helpful votes
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This is what they e-mailed me when my shirt was WAY too big. Unfortunately, we cannot offer returns, exchanges or refunds because our products are printed on-demand, specifically for your order. However, we do offer a 100% quality guarantee, meaning that if there is an issue with your order, you can provide a photo detailing the defect, and request a replacement.

Date of experience: October 20, 2017
Texas
1 review
3 helpful votes
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This company is by far 1 of the worst. Nothing about them is a legitimately run business. Placed an order almost a month ago that is still in a printing status that clearly states will ship in 5-10 bus days. LIES! The bogus customer service number that no one ever answers. Tried to do an online chat waited over and hour no one ever responded. They should be reported to the BBB. I will NEVER ORDER FROM THEM again. I will make sure every1 I know doesn't Fuk with them either. They suck sweaty balls as a business

Date of experience: October 20, 2017
Texas
1 review
3 helpful votes
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I ordered a medium flowing tank top, which is the size I always order. What arrived was so tiny, there was nothing flowing about it. Maybe I can find a child to give it to. The ad on facebook claimed that it would arrive in 5 days. I ordered it late September and it just arrived today, Oct 19th. Very disappointed.

Date of experience: October 19, 2017
Nevada
1 review
3 helpful votes
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Mug arrived broken (strangely, chips were missing from box. It makes me think it was packed that way)

Emails go nowhere as the bar code doesn't "fit their format" and calls to their voice line go unanswered.

Date of experience: October 18, 2017

From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.


teechip.com
Fremont, California, United States
+149