This website seems to be closed. Find similar businesses
  • TeakWarehouse

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

TeakWarehouse has a rating of 4.02 stars from 65 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeakWarehouse most frequently mention excellent quality, and garden furniture. TeakWarehouse ranks 767th among Furniture sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    1
  • Quality
    3

What reviewers want you to know

Positive highlights

  • We got some teak garden furniture last week from teak warehouse, because of the sheer value for money.

Critical highlights

No critical highlights yet

How would you rate TeakWarehouse?
Top Positive Review

“Loved and enjoyed by the whole family and friends!”

George M.
4/14/16

Ordering was easy, simply done Delivery was swift and hassle free, emailed by office and driver called ahead as discussed Quality is easily comparable to sets we viewed in garden centres at literally half the price... i just kept coming back to the rattan warehouse website, and glad i did! The Furniture was exactly as displayed on website and loved and enjoyed by the whole family and friends! Will recommend to friends and family now without any hesitation

Top Critical Review

“Customer Service-What Customer Service?!”

Mark G.
5/22/16

Enquired about a product by phone. Received a voicemail message saying that they are busy in the warehouse but would respond immediately to an email enquiry. 10 days later and no reply, I called again-same message, sent same email... 6 days later and still nothing, I read the online reviews... glad I did... if this is how they are before making the sale, I would hate to imagine how they would behave towards a problem!... One Star, because site does not allow "0" Stars

Reviews (65)

Rating

Timeframe

Other

Reviews that mention popular keywords

teak warehouse (18)
Thumbnail of user georgem165
1 review
0 helpful votes
April 14th, 2016

Ordering was easy, simply done
Delivery was swift and hassle free, emailed by office and driver called ahead as discussed
Quality is easily comparable to sets we viewed in garden centres at literally half the price... i just kept coming back to the rattan warehouse website, and glad i did!
The Furniture was exactly as displayed on website and loved and enjoyed by the whole family and friends!
Will recommend to friends and family now without any hesitation

Thumbnail of user justina42
1 review
0 helpful votes
March 22nd, 2016

From easy use of the website to emails answered quickly and a very helpful driver the experience couldnt have been better
Ordered the cube set last weekend and delivered 4 days later by a very friendly driver from the company, not a courier. He took furniture through for me and also excellent quality furniture, all as described, actually a bigger parasol was delivered so bonus on that! Paid driver on delivery which was also an excellent idea all in all excellent throughout, thanks.

Thumbnail of user harriso300
1 review
0 helpful votes
January 19th, 2016

I would thoroughly recommend this teak warehouse to anyone wishing to buy beautifully crafted quality teak garden furniture. I am absolutely delighted with the two Lady emily benches purchased and delivered in three days! Perfect service- excellent quality thank you.

Thumbnail of user donalds66
1 review
0 helpful votes
March 29th, 2016

We ordered our patio set on Sunday evening and it was delivered yesterday. Fantastic service and a great product. Thank you to Mark and the team, good old fashioned service what a joyful experience.

Thumbnail of user harveyr22
1 review
0 helpful votes
February 17th, 2016

Our experience of The Teakwarehouse has been excellent. The table was easy to assemble and the quality is of both that and the Miami Stacking chairs looks perfect. They are now out on our patio waiting to be used. Hopefully our next purchase will be a bench! Wouldn't hesitate in recommending them for both service and quality. I am 100% happy.

Thumbnail of user marka124
2 reviews
10 helpful votes
November 16th, 2015

Bought a 6 six seat stacking set in the summer nad have just had delivered two lady emily benches with coffee tables
Same great quality and ease of the payment on delivery option, top notch!
Thanks
Guys

Thumbnail of user anthonyb112
1 review
0 helpful votes
April 6th, 2016

Awesome set delivered today. Driver delivered furniture which i paid for on delivery,(very old fashioned but also very very refreshing!)
He delivered all directly into garage and advised us about upkeep and cleaning etc

Thumbnail of user juliew75
2 reviews
0 helpful votes
February 22nd, 2016

Ordered at the weekend and bench delivered on Wednesday, excellent quality, excellent service. Thanks

Thumbnail of user johnp341
1 review
0 helpful votes
February 18th, 2016

Ordered my teak bench at the weekend and very cheerful driver arrived at 8 this morning to deliver!
Great service and excellent quality on the bench
Pleased

Tip for consumers:
paid with cash on delivery to check quality first

Service
Value
Shipping
Quality
Thumbnail of user luciaa3
1 review
0 helpful votes
March 9th, 2016

Great service, great value, and great quality items.
Oval stacking set just delivered and cannot say how pleased I am with the quality of the teak
Cant wait for the spring!

Thumbnail of user lucya15
1 review
1 helpful vote
November 17th, 2015

Lovely teak bench, a few hiccups but very happy overall

THere were a few mishaps and and several emails and phone calls, and a few possible arrangements, after the bench we ordered wssn't in stock and the van had problems. But Dan was very good at keeping in touch and did deliver it on exactly the day we wanted, and very kindly gave as a larger bench than our original order, having discussed this first with us, which we were very happy with. I would definitely consider ordering again. The delux bench looks very well made

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidh327
1 review
0 helpful votes
January 18th, 2016

Great service, great value, and great quality items

Thumbnail of user brandond28
1 review
0 helpful votes
January 25th, 2016

Great customer service, massive selection. Highly recommend!

Thumbnail of user bradleyw20
1 review
0 helpful votes
February 9th, 2016

Excellent Value, The Stacking Chairs are Great

Thumbnail of user davidh337
1 review
0 helpful votes
February 13th, 2016

After I ordered this product I immediately received an email from Teak Warehouse with more info on the product quickly followed by an email with all my delivery dates/timings and payment options, very efficient

Thumbnail of user catherineb32
1 review
0 helpful votes
October 5th, 2015

Beautiful, solid outdoor furniture. Just bought a table and four chairs, and my wife and I couldn't possibly feel more satisfied\smarter for getting them here.

Thumbnail of user josep1773
1 review
0 helpful votes
March 25th, 2016

We've been looking for a teak table & chair set for over a year and took a chance buying online from the Teak warehouse, but have been absolutely delighted with the set. Very well made (no screws showing, all dowelled joints) and very good quality.

Thumbnail of user kevinl73
1 review
0 helpful votes
September 4th, 2015

Ordered on the Monday evening, Atlanta table & chairs delivered on the Thursday day morning, fully assembled and great quality. The cover was missing but the delivery driver already knew this and it was despatched within a few days. Overall a great service and a pleasure to deal with

Thumbnail of user gracielab2
1 review
0 helpful votes
March 3rd, 2016

Two perfect stacking chair sets for use in our B and B, delivered as agreed in time for our opening, thanks for all your help, the oval table was spot on!

Thumbnail of user markg163
1 review
1 helpful vote
May 22nd, 2016

Enquired about a product by phone. Received a voicemail message saying that they are busy in the warehouse but would respond immediately to an email enquiry. 10 days later and no reply, I called again-same message, sent same email... 6 days later and still nothing, I read the online reviews... glad I did... if this is how they are before making the sale, I would hate to imagine how they would behave towards a problem!...

One Star, because site does not allow "0" Stars

Thumbnail of user dannyp19
1 review
0 helpful votes
June 6th, 2016

We bought about 13 pieces of teak furniture from Teak Warehouse about 4 years ago and all of it is still in great shape.

Thumbnail of user pollyw6
1 review
2 helpful votes
October 12th, 2016

My parents bought a set of furniture costing £999 from Teak Warehouse in March 2016. After refusing one chair (it was actually broken), the furniture which was delivered now ( infact by July when the initial complaint was made) looks absolutely dreadful (cracked, discoloured, poorly made etc) and Teak Warehouse are refusing to communicate with us. My father, who is 75, cannot sit on the chairs for fear of them breaking. They are very badly made. We wrote in July 2016 enclosing pictures of the furniture - no response! We are not prepared to accept a replacement set of furniture - we have totally lost confidence so it is a full refund or nothing. We have had to write a formal letter of claim (the start of legal proceedings at our local court is imminent) which has taken up a great deal of effort and time. We are currently investigating the so called company Teak Warehouse (not registered at Companies House in any guise) with the Trading Standards department at Essex County Council. As you might imagine, we will not stop until we have all our money back from Teak Warehouse and the dreadful furniture has been taken away.

Thumbnail of user michellek61
1 review
2 helpful votes
November 16th, 2015

I ordered a Miami stacking set and received it yesterday - excellent quality teak. I took the option to pay cash on delivery and Jason the driver couldn't have been more helpful. Can't wait for the spring to use it! :)

Thumbnail of user alexw78
1 review
0 helpful votes
April 18th, 2016

I am really pleased with the quality and its been a pleasure to do business with you

Thumbnail of user dexterb29
1 review
0 helpful votes
April 8th, 2016

It arrived in the time we expected. We ordered the savannah set with 2.0mtr rectangular table. Very pleased
Thumbs up!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about TeakWarehouse?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TeakWarehouse?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business