TeakWarehouse

From easy use of the website to emails answered quickly and a very helpful driver the experience couldnt have been better
Ordered the cube set last weekend and delivered 4 days later by a very friendly driver from the company, not a courier. He took furniture through for me and also excellent quality furniture, all as described, actually a bigger parasol was delivered so bonus on that! Paid driver on delivery which was also an excellent idea all in all excellent throughout, thanks.

Ordering was easy, simply done
Delivery was swift and hassle free, emailed by office and driver called ahead as discussed
Quality is easily comparable to sets we viewed in garden centres at literally half the price... i just kept coming back to the rattan warehouse website, and glad i did!
The Furniture was exactly as displayed on website and loved and enjoyed by the whole family and friends!
Will recommend to friends and family now without any hesitation

Their customer service was fabulous. They answered all my questions by email and helped me chose the right teak set and chairs for my needs. They kept in touch with delivery status. When my furniture arrived I couldnt be more pleased, it looks brilliant in my garden and is exceptionally comfortable. The quality is better than any other that I have seen and equals, if not betters, the most expensive sets that I have seen in garden centres. I would highly recommend this company and will definately use them again.

I was cautious when they wanted the money by bank draft and did not accept Paypal or credit or debit cards. However it appeared ok when they said they would accept COD. Delivery was arranged for 2nd June but nothing came in the agreed time frame. Later that day I rang them continuously for about half an hour but the line was engaged until eventually I got a ringing tone but then only got a recorded message asking me to send an email, which I did. I repeated this the following day with the same result, but again received no reply. Since then I have heard nothing from Teak Warehouse. What a relief that I had not paid by bank draft. I feel very concerned about this company.

Cut to the bone, this is how website purchases should be. Obviously dealing with an importer i was told what the product was all about and told the reasons why i was going to pay £200 less then other sites... driver arrived and yes, this is the real deal, quality furniture delivered i felt emabarresed as i turned the miami chair upside down to inspect in front of the teak warehouse driver... just what teak warehouse describe, fully A grade joints all top quality.
Its a great product delivered by a company who no they are delivering a great set!

I do not work for Teak Warehouse (I work for an airline) and I can say they as far as my experience goes they are not con artists. Ordered on the Thursday, delivered on the Tuesday. Price much better than anywhere else and quality seems pretty good so far. Not 5 stars because delivery was later than told and two chairs weren't finished very well. Delivery driver without hesitation said he would be back the next day with two replacement chairs. He returned the next morning and we are very happy. Paid on delivery but can understand why people don't want to do that. They are a wholesale seller so don't accept credit card.

Failed deliveries, waiting in all day. No communication. Calls not answered, likewise emails. One star for quality of furniture and price. One star for excellent deliveryman. Pity the office people can't take a leaf out of his book.
If you like stress and hassle go ahead and buy. Furniture available from other firms. They also posted a review on Trip Advisor in my name that gave them 5 stars with no permission from me whatsover, just lifted a sentence from email that I sent to them about good quality of furniture when it finally arrived, having missed Easter hol, May bank hol and just arriving in time for late May bank hol.