Ordering was easy,simply done Delivery was swift and hassle free, emailed by office and driver called ahead as discussed quality is easily comparable to sets we viewed in garden centres at literally half the price...i just kept coming back to the rattan warehouse website, and glad i did!! The Furniture was exactly as displayed on website and loved and enjoyed by the whole family and friends! Will recommend to friends and family now without any hesitationSee positive reviews
Enquired about a product by phone. Received a voicemail message saying that they are busy in the warehouse but would respond immediately to an email enquiry. 10 days later and no reply, I called again-same message, sent same email....6 days later and still nothing, I read the online reviews.....glad I did...if this is how they are before making the sale, I would hate to imagine how they would behave towards a problem!!... One Star, because site does not allow "0" StarsSee critical reviews
Tip for consumers: paid with cash on delivery to check quality first
How can taking someones money, then not delivering the product be anything other than theft. The products are only value for money if you get what you paid for.
Hi Phil, I had an issue with this company. Paid up front and was promised delivery on a couple of occassions. The furniture did turn up eventually I'm pleased to say. I have an address on the delivery note which is Swallows Cross Farm, Whyatts Green Road, Doddinghurst, Essex, CM15 0ST. Hope that helps. Lisa
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