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TeakWarehouse
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TeakWarehouseReviews 65

4.0
teakwarehouse.co.uk

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TeakWarehouse Reviews Summary

TeakWarehouse has a rating of 4 stars from 65 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeakWarehouse most frequently mention excellent quality and garden furniture. TeakWarehouse ranks 695th among Furniture sites.

service
3
value
3
shipping
3
returns
1
quality
3

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New York
1 review
0 helpful votes
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Very responsive
January 25, 2016

Great customer service, massive selection. Highly recommend!

Date of experience: January 25, 2016
Romania
1 review
0 helpful votes
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I would thoroughly recommend this teak warehouse to anyone wishing to buy beautifully crafted quality teak garden furniture. I am absolutely delighted with the two Lady emily benches purchased and delivered in three days! Perfect service- excellent quality thank you.

Date of experience: January 19, 2016
Germany
1 review
0 helpful votes
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Great quality
January 18, 2016

Great service, great value, and great quality items

Date of experience: January 18, 2016
California
1 review
0 helpful votes
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On time
December 10, 2015

Thanks for your super furniture, it arrived on time and the chap carried it in for me.

Date of experience: December 10, 2015
1 review
1 helpful vote
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Delighted
December 2, 2015

I am astounded at the superb quality for what i paid, absolutely delighted

Date of experience: December 2, 2015
Japan
1 review
2 helpful votes
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Recommend
December 2, 2015

Just wanted to say how delighted we are with Teak Warehouse, the quality of the the chairs and table is excellent and service is awesome, we will certainly recommend to friends and family

Date of experience: December 2, 2015
GB
1 review
1 helpful vote
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Lovely teak bench, a few hiccups but very happy overall

THere were a few mishaps and and several emails and phone calls, and a few possible arrangements, after the bench we ordered wssn't in stock and the van had problems. But Dan was very good at keeping in touch and did deliver it on exactly the day we wanted, and very kindly gave as a larger bench than our original order, having discussed this first with us, which we were very happy with. I would definitely consider ordering again. The delux bench looks very well made

Date of experience: November 17, 2015
GB
1 review
2 helpful votes
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Great all round
November 16, 2015

I ordered a Miami stacking set and received it yesterday - excellent quality teak. I took the option to pay cash on delivery and Jason the driver couldn't have been more helpful. Can't wait for the spring to use it! :)

Date of experience: November 16, 2015
GB
2 reviews
10 helpful votes
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Bought a 6 six seat stacking set in the summer nad have just had delivered two lady emily benches with coffee tables
Same great quality and ease of the payment on delivery option, top notch!
Thanks
Guys

Date of experience: November 16, 2015
California
1 review
0 helpful votes
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Great
October 5, 2015

Beautiful, solid outdoor furniture. Just bought a table and four chairs, and my wife and I couldn't possibly feel more satisfied\smarter for getting them here.

Date of experience: October 5, 2015
New Jersey
1 review
0 helpful votes
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Quality product
September 4, 2015

Ordered on the Monday evening, Atlanta table & chairs delivered on the Thursday day morning, fully assembled and great quality. The cover was missing but the delivery driver already knew this and it was despatched within a few days. Overall a great service and a pleasure to deal with

Date of experience: September 4, 2015
GB
2 reviews
9 helpful votes
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Ordered the Atlanta 8 seater set and a very helpful driver delivered it into garden
Nice finish on the chairs and a very substantial table
Good liasing on email and 4 day turnaround from order
Very pleased, nice cushions also

Date of experience: August 27, 2015
GB
1 review
4 helpful votes
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Purchased table and 8 chairs, one rejected on delivery as split in arm. Replacement supposed to be next day, never received it. Table has splits in top, glued and filled, knot on edge, filled, pithwood ( like cork) on table edge, foot and bracket, which broke off before assembly. A d more pithwood on foot and table edge all of which will let water in and rot
Titan of 26 emails and 2 letters, now gone to county court to get money back. After threat of legal action they agreed to replace the table, took day off to receive it and they never arrived and then ignored all the following emails.

Date of experience: August 11, 2015
GB
1 review
1 helpful vote
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Waited in all day, no delivery. I rang at two o'clock to check, was told the driver was in the area and will be with you later. No delivery. Glad I requested COD, will go elsewhere. Could have rang and let me know, wasted my day.

Date of experience: July 15, 2015
GB
1 review
1 helpful vote
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I placed an order several weeks ago and had a confirmed delivery date of today (Weds 17th June). I confirmed I would pay COD. Despite sending a couple of emails to check that the delivery would take place - to which no reply & waiting in all day (having taken a day off work), no delivery.
Therefore a huge WARNING to all - DON'T BOTHER WITH TEAK WAREHOUSE.
At least I haven't lost any money unlike some poor people.

Date of experience: June 17, 2015
GB
1 review
1 helpful vote
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Was epxecting my order yesterday (which I have paid in full £639). Customer service shocking. After several emails and calls (where you get an answerphone) I got a short email today saying sorry but it will now be delivered a week on Wednesday, Poor poor customer service and I am left feeling rather nervous!

Date of experience: June 9, 2015
GB
1 review
3 helpful votes
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Avoid this company like the plague. They are simply awful. I made a huge mistake not reading reviews before purchasing from this site. Go elsewhere and save yourself the hassle!

Date of experience: April 24, 2015
GB
1 review
5 helpful votes
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AVOID AVOID AVOID
July 25, 2014

AVOID AVOID AVOID

There is no response- if you don't get your complete order or there is a problem - thats it - they don't respond to phone letters or emails- they are always experiencing an unprecedented number of phone calls- presumably all the dissatisfied customers. Its a bank transfer, so no usual credit card protection- Pay more go elsewhere - its likely to worth the lack of hassle.

Date of experience: July 25, 2014
GB
1 review
4 helpful votes
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Do not deal with these people,,, they do not answer the phone, answer emails, they do not deliver on time, do NOT pay in advance, my table is faulty and I sent pictures through but no success so far, they do not want to know... AVOID

Date of experience: July 2, 2014
GB
1 review
2 helpful votes
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Failed deliveries, waiting in all day. No communication. Calls not answered, likewise emails. One star for quality of furniture and price. One star for excellent deliveryman. Pity the office people can't take a leaf out of his book.
If you like stress and hassle go ahead and buy. Furniture available from other firms. They also posted a review on Trip Advisor in my name that gave them 5 stars with no permission from me whatsover, just lifted a sentence from email that I sent to them about good quality of furniture when it finally arrived, having missed Easter hol, May bank hol and just arriving in time for late May bank hol.

Date of experience: June 25, 2014