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I was impressed by the latest collection of clothes you offer at tbdress. From the pictures of clothes displayed in your site, I realize that you have different colors and designs. I also realized that you offer discounts according to the amount of orders one has made. I have not personally bought clothes from you but I would like to order 2 dresses: one for my homecoming party and another one for my evening pleasures especially for weekends.
This site is a scam. Ordered the same pant suit twice as I never got the confirmation so assumed the purchase didn't go through and ordered a second time. The only confirmation I got was from DHL Express when duplicate orders were enroute and turned out shipped from China with no paperwork to allow for return. Net - I have two very cheaply made outfits that I would never wear and out $300 bucks due to this scam site
They send you things of poor quality, their customer support is bad. They do false advertisements because what you get is not what you had seen on their pictures. This website is a scam and I would not encourage people to buy from this site.
I was always scared to shop from any online website. Then one of my friends suggested visiting tbdress.com and checking out the new collection of dresses. When I checked the assortment of dresses I was really taken back. As it was my first experience, I was little hesitant to buy anything from tbdress.com. But I found the operation the site quite easy I was been guided exactly to the dress I wished to buy. This site has got dresses for different instances in various tints, ranges and patterns which attracted me to surf more of this site. I have become a big fan of tbdress.com. Kudos from me..
These people refused to exchange a dress that I had ordered and subsequently sent back. They claim that I "did not have permission" to send it back. Nor would they refund my money. I would NEVER deal with this company again. They have a lot to learn about dealing with American customers.
I wish I would have found this review site prior to me ordering my dress... the dress I ordered isn't the same dress as the one they have pictured! It is a cheaply made replica! When I received it I tried it on and it did not fit. I am usually a size 9/10 and I order a size 12 to be on the safe side! The dress was poorly sewn and the seams were crooked! The items are made and shipped from China!
The reviews that say they are completely satisfied are most likely false in nature! I will never order from them again! I did send them an email stating I wanted a refund due to the above reasons and have not received a response! Do not take your chances with this website you will be disappointed!
Has the variety of styles that I like. From the very classy and elegant, to very conservative. This is my first time offering from TBdress and so far I'm loving what I see. I haven't received my item yet but I'm excited and paint wait to wear it to my special event.
Tbdress has done it again! We were discussing what to wear to my cousin wedding anniversary celebration next week. She told me needed to get somethings that will match her evening gown. We both searched through tbdress products till she choose the yellow zipper envelope clutch bag and some jewelries also. We were expecting the jewelries faster than the bag but today we received the bag.we are also expecting the jewelries which is on transit.we will definitely come back for the yuletide which is around the corner.
Being positive is my moto except when it makes no sense because there is absolutely no positive thought towards an experience. This company is fraudulent. I ordered a dress that didnt arrive in stated delivery time so the company sent an email explaining it was not ready. I decided i wanted to cancel the order per my right as stated on their website. They replied that they can cancel my order but could only refund me my shipping cost and keep the cost of the 150 dress! What type of business is that. Their rationale is that the size 6 i ordered is custom (huh... how?) I urge you not to trust this shady business! Trust me
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Was very impressed with the goods ordered that were sent in undamaged packaging and the way I would have picked them in a shop - as well as packed in a box and dispatched soon after placing the order and sent with signed for delivery. I have no hesitation to order dresses from this company again in the future.
When I first ordered this dress, I had ordered it in Royal Blue. A few days later I noticed on the website that they had another Royal Blue color...(Dark Royal Blue)! I didn't realize at the time there were 2 Royal Blue colors. So word to the wise... check your colors & materials very carefully before ordering. I emailed Customer Service right away when I noticed the mistake. They answered me back promptly, but unfortunately the dress was already in the middle of being tailored. The color couldn't be changed! Seeing it was my mistake from the beginning I told them to go ahead & finish the dress. I worried for nothing because the Light Royal Blue is very pretty too... Dress is very well made! Couldn't be happier even though I had initially ordered the wrong blue color! Honestly, this blue looks better on me than the Dark Royal Blue would have. Thanks TBDress staff!
Hi, I have bought several items from tbdress and the best being my wedding dress and also my daughter in laws wedding dress, both fit perfectly and were up to A++ standard. I have also ordered myself a mother of the bride dress even though I am mother of the groom lol. Can't wait for it to arrive
My birthday was fast approaching and I had no dress for the small party I was organizing. I was turning 18 so being sexy was a trend. After searching on Google, I chose this site because of the price it offered. The dress came as described. I rocked in my birthday. I am so happy! Thanks
Impressive place for having women's fashion stuffs. I'm very happy to get the delivery on my order on time. The collection is awesome here and their huge collection helped me to get my own dresses as I wanted. The clothes are affordable too. Their seasonal collection and the trending super hot dresses are really beautiful. Also the jewelry collection is outstanding here.
Never but never do not order through this page!.
I made my order and I got a message that is no items on stock. I then ordered again for other things and they I gave message again out of stock. I never got money back and another request. Been cheated... you be really careful... they are scammers :)
Dear Hank,
This is tbdress service on sitejabber. I'm so sorry to hear that you have such an experience with tbdress. Could you please give me your order number so that i can get to know the details of your order. Hope I could do something for your shopping with tbdress.com. One thing I could ensure you that Tbdress has been doing business online for years with no spam, no scam. Therefore, do not worry about your money spent, I could give you feedback about your case. Waiting for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service
"Fell in love with this dress first time i saw it. I knew i had to have it! I want it in every color! I contacted customer service before ordering just to make sure i will get it on time before the event date which is 12/10. I am so grateful TBdress for keeping your words with the fast make & shipping of my dress. Although it was rushed everything was perfect! I am a very satisfied customer. I can say that i finally found my dress shop!
I highly recommend TBdress! Good quality items for low price, sizing is customizeable & it is made to order! I will spread good words about your website. "
I paid $130 for a dress for my daughters wedding. It was defected, very poor quality. They will not give me address to mail it back, and will give $30.00 and keep the dress. That is poor customer service. I am out $100 and still need to buy a dress for my daughters wedding. Would be nice to get more than $30!
I've been waiting for nearly a month patiently. Hopefully the dresses will be A1 aka beautiful... Right nite I'm a little Leary but I reads the reviews and ordered just to see what the experience will be like. I need the dresses for 2 weddings. 1 is this week and the other is for a bridesmaid trial. If the bridesmaid dress is nice, I'll definitely order more for the other bridesmaids. Until then... I'm just waiting patiently since September 2nd.
Please, Please, Please DO NOT buy from this website. The outfit that I received looked NOTHING like what was on the website. I could only get in contact with someone through the message option. They will not give me a refund. Lesson learned.
I wont ever order anything from here again. Ordered a dress custom made and they didn't do it correctly. Also was a very cheap version of the picture model. They blame it on me measuring myself wrong. But is just bad quality. Smells weird too. They didn't refund me either or fix my problem. I had to email rhem many times to get only a portion of my money. Also orderer a garter and the detail fell off when I took it out of the bag. Was just glued with silicone. Save your money and get local product with good return policies like macys. For same price I could get way better dress. Don't let their pictures full you
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
I’m so sorry that you had an unpleasant shopping experience on our website, but could you give me your order number so that i can check your order status and try hard to solve your problem as soon as possible! May you have a nice day!
Thanks for your review!
Best regards!