TBdress
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I purchased several face of Tb Dress and I have always been happy. Nice quality and beautiful clothe. Also shipments are on the today I Made another order.
"I had this dress custom-made for two weddings I am attending in the coming months. It fits perfectly, and it is so well made. Unbelievable for the price!"
I have been buying my favorite clothes here and I always get exactly what I ordered. Definitely recommend this website to everyone who likes to do shopping online.
The shipping was superb and came on time, better than my last order from another online shopping site however the quality of the item was not as expected.
TBDress.com does not honor their return policy even if you try to conform to the rigid 15 day time frame. The formal dress I ordered arrived with the sleeves attached to the bodice of the dress with plastic snaps. I explained the problem to them and they replied that is how the dress is made. The sleeves were also 5 times too small for a US size 12 dress. I filed a PayPal dispute and TBdress offered to refund me $30.00 for a $193.00 purchase. Needless to say I didn't accept. Cannot donate the dress because no one else can wear it with the sleeves unattached to the dress. Ended up throwing it in the trash because it angered me each time I had to look at it. Customer Service jerks you around requesting photos of the damaged item and then reply they cannot see the photos. The photo below shows the unsewn seam. I placed a piece of white paper under the opening so you could see how big of a gap would have shown if I tried to wear the dress. Worst online company I have ever had to deal with. If TBDress wants to honor their return policy I will be happy to edit my review.
Edited to add on 4/5/15: As you can see below, I was instructed by TB Dress to contact them regarding their refusal to refund my purchase. I did as instructed and have not heard ONE word back from this company. Do not believe their offers to resolve issues. This is a bad company based in China that has no intent of honoring the policies or laws of other countries. If you care about quality and fair business practices, do not do business with TBDress.
I never had any complaint with TB Dress in over a year of shopping experience. The things I bought never tore or faded out. The quality deserves appreciation.
THere's is amazing! The most amazing part is there prices, finally a site where woman like me on a low budget can buy beautiful clothes! Thank u TBdress.
WARNING - You cannot return what you order - the fit for me was horrible and did not match the measurements on their site. One of the dresses was just odd, and nothing like the picture. DO NOT ORDER FROM THIS COMPANY.
Funny thing - their site has mostly 5 reviews - my guess is they delete the bad reviews.
Hello, so sorry for the inconvenience but could you please send us your correct id so that we can help you as quick as possible? Thanks for your cooperation.
Tbdress
Anybody notice how most of the positive reviews on this site are almost identical and in some cases are exactly the same, read carefully most of the positive reviews sound like a sales pitch from the actual website, for instance ---
Reviewer named --- menu j. And Reviewer named khushi p. Both wrote the exact same positive 5 star review word for word. I am worried as I just ordered clothes and only now read these reviews. Fingers crossed I, although unlikely, fit their one size scheme. If all goes well I shall change my review, but these reviews have me worried.
This is their reviews below verbatim:
I was always nervous to shop from any online shopping store. Then my colleagues told me to browse through tbdress.com and asked me to check out the variety of dresses. When I checked the dresses available in different categories I was completely stunned. First I was feeling hesitated to shop from this web site. But after going through payment policies and other terms I felt secured. I must tell everyone reading this review that this site has got mind blowing dresses and that too in different ranges. Only with single click I bought the dress and whenever I wear this dress I received lot of greetings.
Hi
I have ordered Groom Embrace Bride Wedding Decoration and wedding candle
Those were too good and looking pretty
I got these items for very good price
These two are perfect for home decoration
Everyone should order and enjoy their online shop
Tbdress is so flexible to shop online
Thank you
Most of the items material are decent but the descriptions are a bit off. It's either too short or too fitted in chest area. Couple items also isn't cut straight along the hem and is lopsided.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
The variety is incredible, I'm happy with my choice although I'm not sure the size, I think if it does not help me solve usd. This dress is very elegant and with good finishes. Thank you.
Tbdress has great options and nice style! I received my order in a reasonable amount of time. I haven't had any problems with them. This is a great place to order online or in the store!
No hassle process.
However, can try to customise the length of gown
As an Asian, we are not tall. It will save material and effort to alter if there is alternative selection of length of gown.
I ordered a perfect sandals for me by using the customize option available in the website. I also ordered one more pair of sandals and gifted it to my friend. A nice shopping experience with tbdress!
I ordered this dress not sure how it would fit but when I received it I was very pleased with it. Now all my friends are asking me for the website. I will be ordering more
I am having a horrible experience with this order! I ordered this dress back on February 20,2016... I have sent several emails and no one has responded back to me! My address is 1900 Boling Rd Ext Apt 27-F Taylor's SC ******* in Greenville County in the United States my number is *******805! This order is time sensitive PLEASE FIX WHAT WENT WRONG WITH MY ORDER.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me the ID so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
I'm in love with this website, it's made for me I love all the items if only I can get them all. It just keeps getting better n better. I Will definitely be shopping here again
I would not order from these guys... they are not sending my products I ordered for Christmas and nobody is getting back to me. Email kicks back when I send. I think it's a fraud site!
Hello,
I've checked that your parcel has been delivered and now have you got them? Please be so kindly understand that sometimes the shipping information updates slowly if you haven't received the parcel, you can wait 3 days or so or come to the local post office to check. Thank you.
Tbdress
I love your website and I bought the dress for my sister. Thank you very much for your help and we are so happy that we can get the dress on time. Besides, the shipping cost is really cheap.
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that the dress you have received does not look the same as the picture on our website, could you please tell me your order No.? After you have sent me the order NO. Then I will send the pictures to your exclusive customer service representatives and let them solve your problem as soon as possible. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!