TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Germany
1 review
1 helpful vote
Follow Sweety J.
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I was soooo HAPPY about this dress!
August 22, 2014

I was soooo HAPPY about this dress! It fit me perfectly! Thank you tbdress:-)PS. Always remember when you order a wedding dress is to choose: Custom measurements.

Date of experience: August 22, 2014
GB
1 review
0 helpful votes
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The shopping experience was fast and live chat function worked effeciently but more attention needs to be paid for orders in order for the company to meet its set processing time. Overall good

Date of experience: July 28, 2015
New York
1 review
2 helpful votes
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I ordered and paid for a beautiful dress to wear to my sister's wedding. 2 months later money was gone and package finally received. GUESS WHAT WAS IN THE PACKAGE? A computer wire! (See photo) SCAM SCAM SCAM.

Date of experience: March 24, 2020
Texas
1 review
0 helpful votes
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I have had zero problems with Tbdress. They have always made good on their word and their products. I would HIGHLY recommend them to anyone and everyone that is in need of custom embroidery dress.

Date of experience: May 5, 2015
Virginia
1 review
0 helpful votes
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Amazing Ball Giwn
November 29, 2015

Two weeks before my formal event I ordered a beautiful red gown from TB Dress, I was nervous that my dress would not have arrived on time. With five to spare I called customer service and I honestly got angry that my dress was still waiting to be shipped; the CS rep said they will try to get it to me on time. I was elated to receive it 2 days before my ball and it was MAGNIFICENT! Thank you TB Dress!

Date of experience: November 26, 2015
Michigan
1 review
14 helpful votes
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Still waiting...
September 18, 2015

I ordered my dress august 30th. The processing time was supposed to be 8 to 12 days. Its now September 15th and it will be the 16th in a few hours. The dress is a bridesmaid dress and the wedding is October 10th. I am seriously scared that the dress won't get here in time. It has gone past the number of days that it should have taken to ship out and I'm appalled that it has gone past the maximum number of days it should have taken. The website even says that they will ship it out by the processing time. I will not be recommending this site to anyone and I definitely won't be shopping here again. I'm just hoping that the dress gets here in time so I can make sure it fits.

Date of experience: September 15, 2015
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Australia
1 review
0 helpful votes
Follow Mosaab D.
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Fast and fair price
December 15, 2015

You hire a good marketing team, keep them they know what to do
Anyway all good as I said before fast and fair for us and for the company
But please i bought T-shart from you web the size is not good, please try to keep the same size fore international buyers

Date of experience: December 12, 2015
New York
1 review
1 helpful vote
Follow K M.
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This site is more than just terrible. It's the best way to waste your money. The dress had many imperfections, fixing it is more than the dress itself. Even shipping the dress back for a full refund was worth more than the dress. The size chart is very inaccurate. I feel ashamed of myself by getting ripped off this way.
Not everything was bad, but at least 99.*******% of it was bad. The dress color was okay. That's all I can say positive.
Now back to the negatives (still many left), shipping back the dress I bought was $160, basically NO REFUND since it is worth the same as the dress. These people find their way of earning their money, they don't just sell cheap for the customer to be happy. No doubt about that.
My suggestion is that you stay away from this site, as far away as possible! Not worth the money spent. I'm wondering if the good reviews of this site were written by people who were paid to write it, or by people who haven't even received their items. I'm not the only one with the problem. ALL the bridesmaids and even the bride had several problems with the items of this site. This gave EXTRA stress to the bride. Don't waste your money here.

Date of experience: August 23, 2014
Aaron l. TBdress Rep
over a year old

Dear friend,,
This is tbdress service on sitejabber. I have received your message. I'm so sorry for the problems you have met. Can you please give me your order number so that i can get to know the details of your order. You can also write me here: sns@tbdress.com
Looking forward to hear from you.
Regards,
Tbdress service.

Georgia
1 review
0 helpful votes
Follow Carmielia H.
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TBDress is the worst possible retail site on the internet. I still haven't received three items from my order. And the items that I did receive appear as though they were made by a child with vision impairments. I am extremely unhappy with my purchases. They arrived late and they don't fit. All of the clothing is at least three sizes too small, poor quality, and doesn't look quite like the pictures. Clearly, the pictures on the site are from other companies, and TBDress merely attempts to copy the clothing. I was definitely scammed, and I want to ensure that others are warned before purchasing anything from this site. And now I've been told to pick out replacement items. Why would I take the chance of ordering anything else from this site? I want a full refund, yet they keep telling me that I must replace the items which are "sold out". One week ago they told me that they will send a refund for one item. Of course, that item is the cheapest thing from my order - a pair of earrings that only costs $6.74. Do not be mislead by the images, and do not shop from this site. It is a complete scam! If it was possible to rate them with 0 stars, I would have, but it wasn't an option.

Date of experience: June 28, 2021
Georgia
1 review
0 helpful votes
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Five stars!
September 8, 2015

This is my first time shopping at TBdress and I had a wonderful experience, from now on this will be the place I will shop for all shoes, sandals and acessories. Thanks TBderss for making this a wonderful shopping experience.

Date of experience: September 4, 2015
Greece
1 review
66 helpful votes
Follow KIRKI F.
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My perfect wedding gown
July 19, 2015

Less than a month ago i decided to order from tbdress my wedding dress.
I found this site looking around the forums about ordering wedding dress from the internet.
After ordering, i unfortunately read some bad reviews about this site and that made me feel anxious about what to expect.
But my instinct told me to calm down. And the instinct was right.
I received my dress just yesterday and that one was surprisingly good. The quality of lace is perfect. The material under the lace too. The fit of the dress -even in standard measurements- is really good, especially the back. I can say i feel stunning. And taller! Haha!
And the most important: THE PRICE. Looking around in shops of my town in Greece, they asked me for 1000 or 1200 euros just to RENT, not to buy, which i can't afford and also i believe it's profiteering, it's not worth to pay that much for wearing a dress just one time for some hours.
Also i want to add that everything i asked from tb dress team about some details of my dress, like other sleeves than the original design of the dress or other belt, they did it exactly like i requested.
My conclusion: really PROFESSIONAL job, really professional and kind service, almost perfect product. And of course i would order again because i am interested in some clothes tbdress shows in its site. Plus i would recommend it to someone who is looking for wedding dress.
Respectfully thank you again tbdress team.
Ευχαριστω πολυ

Date of experience: July 15, 2015
India
1 review
0 helpful votes
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Tbdress.com has classy apparel that look expensive and are expensive but it's my favorite because these same expensive dresses come at huge discounts!

Date of experience: January 29, 2015
Germany
1 review
9 helpful votes
Follow Regina M.
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DO NOT BUY ANYTHING FROM TB DRESS!
I HAVE NEVER EVER SEEN SUCH LOW QUALTIY CLOTHES IN MY LIFE!
THE PICTURES ON THEIR HOMEPAGE IS NOT WHAT YOU GET! SEE MY PICTURES!
ALSO THE CUSTOMER SERVICE IS THE WORST I HAVE EVER EXPERIENCED!
EVEN WHEN YOU PROVE THEM WITH PICTURES THAT THEY HAVE SENT YOU FAULTY ITEMS THEY STILL DENY IT! ITS ALSO NOT WORTH OF SENDING BACK ANY ITEM; YOU WILL NEVER GET A REFUND AND YOU HAVE TO PAY FOR THE SHIPPING!
STAY AWAY FROM TB DRESS! I WILL GIVE THE WHOLE TO MY LAWYER!

Date of experience: October 31, 2014
Aaron l. TBdress Rep
over a year old

Dear Regina,
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number? We will check your order and contact with you.
Thanks for your review, we will try our best to improve our product quality and customer service.

Best regards!

Florida
2 reviews
21 helpful votes
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5 STAR REVIEWS ARE FAKE!
September 23, 2015

5 STAR REVIEWS ARE FAKE! I don't understand how a company can get away with this type of thing, of course, the business is located OUTSIDE of the US... I have seen the pictures of dresses that people have received in comparison to the dress they thought they were ordering. This company steals pictures of dresses from other companies and post them to their site and have people, who can't sew a 1 millimeter hole together, sew an entire dress! Check Youtube, Facebook, and other internet searches and you will see these people are scammers!

Date of experience: September 20, 2015
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Michigan
3 reviews
0 helpful votes
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Beautiful craftmanship!
September 26, 2024

This dress for the price is simply amazing! The craftsmanship is just terrific. I read the reviews and had my doubts but was graciously pleased with the purchase!

Date of experience: June 12, 2019
Singapore
1 review
0 helpful votes
Follow Ava L.
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TB Dress has given me the freedom to choose designer-wear that I couldn't even imagine before at such great prices! I hope the winter collection is made richer with fashionable scarves collection!

Date of experience: November 23, 2014
GB
1 review
0 helpful votes
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Formals, semi-formals to crazy party wear, I get everything at TB Dress! I hate it when I have my eyes on one dress and the sizes are not available! Increase your stocks!

Date of experience: December 10, 2014
Texas
1 review
1 helpful vote
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ZERO STARS!
February 10, 2014

ZERO STARS! DO NOT ORDER FROM THIS SITE!

I ordered a coat and 2 dresses from this site. The coat was not true to size AT ALL! The 2 "sweater" dresses did fit fine but the material was so thin that it was completely see-through. I emailed them regarding this and they said I was most likely in the wrong and wanted pictures of me wearing the products to prove they were see through and didn't fit... no thank you. To return the items cost more than the items themselves because they are in CHINA! Shipping alone is over $30. I will sell them to Platos Closet or something and NEVER EVER SHOP ON THAT SITE AGAIN!

Date of experience: February 10, 2014
Aaron l. TBdress Rep
over a year old

Dear Cheryl D.
I am so sorry to hear about your shopping experience of that. This year might be the first time for tbdress to sell fashion items, there might be something incorrect exactly like sizes to fit for westerns. But please rest assured that tbdress is honestly doing business for years.
We wish to make things right for our customers. Tbdress is trying to improve in those aspects of sizes, shipping cost and return, refund policies ect. Here I'd love to refer you to tbdress sales department for your order case for a solution. By calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

Please accept my apology on behalf of tbdress team. Sincerely sorry for your unhappiness.
P.S.; sns@tbdress.com is my service mail for your service if you like. Your order number please!

Kinds and regards
Waiting for your order number
Tbdress service

Australia
1 review
2 helpful votes
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No dress, no response!
September 28, 2014

No dress, no response! Massive waste of money! Website now saying my order number doesn't exist and my password invalid. No return email after many sent emails. Scam!

Date of experience: September 28, 2014
Aaron l. TBdress Rep
over a year old

Hi Christine,
This is tbdress service on sitejabber. Sincerely apologize for your unhappiness with this purchase. We will try our best to solve your problem. Please give me your order number or the registered email or your screenshots of your paypal paying so that i can check it for you. You can also write to to me here for details: service@tbdress or sns@tbdress.
Best regards!

1 review
0 helpful votes
Follow Kama C.
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I bought from Tbdress.com several times, Very good package, condition well. And I'm very happy with my item. Arrived in time with safety. As shown in the picture.

Date of experience: November 14, 2014

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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