Tax1099

I have multiple issues with this company. Their software is buggy. I tied to add info for a contractor to get a 1099 one day and it worked. I tied to add another contractor a few days later and the add button no longer works. There is no phone or text support. When I provided the contractor email to send the 1099 that did not go well either. The contractor was required to set up an account with them to get the 1099 info! That is just stupid and it appears an attempt to do marketing. That just pissed him off and I had to send him the info myself. I am still waiting for an answer to the email I sent. Bottom line this company SICKS! John Kovac

This would not integrate with my quickbooks desktop. I contacted support multiple times and they were of no assistance. I tried my own workarounds and nothing worked. I tried the desktop connector and web connector and got error messages with both. I uninstalled reinstalled multiple times. All in all I wasted HOURS of time and ended up paper filing. If I just would have done that to start with, I would have saved hours and a lot of frustration. GIANT FAIL. Also very disappointed that quickbooks offers no other options. Someone is making out big with this horrible selection.

The site is so confusing with no way to get questions answered in a timely manner. I am trying to file 4 1099's and there is no backup on how to do this. They do not indicate if they send copies to the subcontractors and I would like to file the federal copies on line. How?. What do I do? You don't need photos - you need explanations!

I am a CPA and have worked in the field of payroll and tax for over 40 years. Tax1099.com has terrible upload program instructions and even worse customer support. They were unable to address my issues and I was unable to have them process my 1099s for the 2020 tax year. As a result, I did not purchase their services and processed my clients' 1099s using another Web provider.

I have tried multiple times to do online chat and also left a message yesterday with no response. I just need to know why my 1099s are still sitting out there as "submitted" and not approved. And where is my 1096? Since I saw fairly timely responses on this board, I figured I would give it a try and see if I can get a response. I'll change my rating once I can confirm our 1099s were mailed and approved... because right now I'm just plain scared!

Program is confusing, awful to work with on chat. Answers come from people that clearly have never had to file a 1099 or understand the process. I can't believe Quick Books partnered with this company. - I just hope my filing is done correctly, but I'm not optimistic. Based on the grammar used, I'd bet the chat people aren't sitting in the USA.

I've used this site for the last couple of years to file a 1099-B. I never had any trouble so decided to file my 1099-misc forms for two different companies. I entered and submitted the 1099s for the first payee. When I went back to create new form, it will not let me select 1099-Misc or any of the 1099's listed in the first row. Is the website having issues or is it operator error. I need someone to help me and am not getting anywhere calling or chatting. This is so frustrating.

This is a nightmare! Tried this for the first time because my partner was using this to submit the 1099 forms. So I gave a try this year. I was not satisfied at all with the result. When you print the 1099 Miscellaneous form recipient copy, the form does not align align with the tax envelope. The recipient address is not showing. Terrible program! Is there lower rating than 1 star? If there is, I will select that.

Very, very frustrating - no one available by phone or chat. Their "help" guides are worthless. I have printed out my 1099s in QB but want to do federal/state filing -- why have they filled out additional information & sometimes inaccurate information that Quickbooks did not list?

Why QB would partner with this terrible company and software is beyond my comprehension. Just plain doesn't work, and support is P... A... I... N... F... U... L... L... Y... slow. Recommendation: AVOID. Just lost a bunch of time I will never get back.

The website is full of glitches where you can not easily review or print out the 1099 forms you recently submitted. Then when you try to figure out why you can access the documents you paid for already, you find out the Chat Experts are not available to chat/help you, then you call their costumer service number and due to high call volume they can not answer your call.
So basically be aware, you're on your own if you decide to use Tax1099 services!
Horrible service. Will not recommend to anyone.

I issue enough 1099s that I'm required to eFile. I use Quickbooks Enterprise, Intuit's flagship product, and have been using Tax1099 for a few years, and every year there's a catastrophic issue ranging from multiple import errors, sessions timing out in seconds, importing data incorrectly, adding bogus rental income to my vendor's 1099s, duplicating 1099s, etc. It's a huge mess. It's ridiculous that Intuit doesn't offer another option than this terrible software. This is 1995 software masquerading as something more modern. It's full of bugs, the customer service is terrible, and it costs as much as quickbooks itself the way I use it.

I can't access my account because of the 2-factor verification so I went to the website for chat help.

Did that on both Google and Explorer and got kicked off saying there is no agent available. Decided to call and was on hold for 20 min before system decides to just put me through to voicemail. I'll be moving onto another filing system. I can't get anything done with this.

This program is easy to use & easy to import information into from Excel. However, what company does NOT have support and extra help on a deadline day? Their system was down & not working from at least 11:00am - 5:00pm on January 31st. I called multiple times & attempted to chat with a support person & there was no response. No message on their website about an estimated time of correcting the system. Stay away from this company!

Was forwarded a link to access my 1099, and all it did was crash Adobe Acrobat repeatedly. Could never open the form, and their customer service is - literally - non existent. Can't imagine that anyone would actually pay to use this piece of garbage software.

I have tried unsuccessfully to e-file my 1099's. I have used this company several years with success but not this year. Someone was supposed to call me back to resolve but I have still not received a phone call. I guess I will have to manually file at this point. Very frustrating with the lack of response.

I will never use this service again. We opted to mail 1099's and it took 12 days before any were received. They were supposed to be mailed within 3-5 days. I processed W2's over 2 weeks ago and they have yet to be delivered to any of the employees. My W2 import yesterday was not populating correctly and would not accept edits. The system was super slow and customer service was not available by phone, chat or email. This has resulted in wrong information being sent to the IRS. I emailed customer support today and they responded but haven't given me a resolution. I ended up using a different service for the other W2's and had no problems. This site is difficult to navigate for simple tasks such as looking up the status of submitted forms. I thought this was going to be an awesome experience given how easy it was to import from QuickBooks Desktop but boy was I wrong! I feel like I've let my clients down by using this service.

In theory it's great. In practice it's not functioning properly. We entered a 941, then made edits. When you select view or print it populates with the old info but when you go back to edit it has all the changes all the way through to the end. Select view, and it still has old info. Support was good until 2 weeks ago. Now, the chat closes before anyone comes on and the phone support doesn't answer. Have other issues too including getting booted out in the middle of entering 1099s. For an intuit product I expect all lot better performance. They really blew it on this one. Unprepared and in over their head.

This really makes me question why QuickBooks would "partner" with this company?
Could not get the plug-in to download and followed every instruction. Called? Customer? Service and spoke in part to an agent that could barely speak English, but she was very clear that she wanted me to allow her remote access... after waiting over 30 minutes for her to return with suggestions for the error code I gave, I just hung up and manually entered the data into the on-line forms. I wasted nearly half a day trying to use this company and would rather guoge my eyes out with sharp (or dull) stick than try this again... If you hate this site as much as do AND you are a QuickBook referred user... PLEASE complain to QuickBooks...

The website is so slow that the swirling pointer times out on itself. I've been filing W-2s and 1099s online for years, this is by far the least efficient solution. In the amount of time I spent watching their website to finally refresh, I feel I could have written my forms manually and hand-delivered to the agencies.

Multiple mailings, incorrect data sent after we verified 2 times that al data we ented matched our reports. Our client's vendors are calling them to complain and then they complain to us. A mass issue that is causing lack of faith in our service to our clients. Spoke with another firm this afternoon fielding the same complaints as their office. Totally unacceptable

I've never posted anything anywhere about website experiences. I agree with all the 1 star postings. Qb was so easy last year-bad move to tax1099. I referred a small biz to qb about how easy 1099's were last year. I called them shortly after trying tax1099 and told them NOT to attempt. The purpose of online chat is for immediate help, not hours. If you have unmonitored voice messaging, then don't have any at all.

This is the worst program I have EVER used. It lags and requires you to repeat steps because the program has never worked the first time I import 1099s. I used this program last year and hated it. I used it this year thinking it surely had been upgraded.
It did have an update that then proceeded to crash my quickbooks application and took me hours to get back.
The payment form is ridiculous. Taking a credit card payment is the most basic of coding and really has nothing to do with the tax portion of the process and yet, they can't even get that to run smoothly. The payment form reloads multiple times with blank information. Somehow, magically, multiple 1099forms were submitted to the IRS as a result.
Tried to call support and was asked to leave a voicemail. Imagine that.
Tried to chat support and was given a message that no one is available. Imagine that.
This is the default app used through Quickbooks desktop to efile 1099s and yet, it has the worst interface I have ever used in my LIFE and I work for a web development company.
Using this program has done nothing but cause grief, hours of troubleshooting and only to file 2 1099-misc forms it just isn't worth it.
I am disgusted knowing how large Quickbooks/Intuit is and they have invested so very little in this service which is a key element to doing business every year.

I would NEVER recommend Quickbooks or Tax1099 to ANYONE in the future. In fact, I will scream to the mountain tops how this company clearly doesn't care about quality and only wants to push you into paying for their online software with a monthly subscription.