We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

susan j.

  • 1 Review
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Business, Law & Government

Member since February 2019

  • Review


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by susan

Program is confusing, awful to work with on chat. Answers come from people that clearly have never had to file a 1099 or understand the process. I can't believe Quick Books partnered with this company. - I just hope my filing is done correctly, but I'm not optimistic. Based on the grammar used, I'd bet the chat people aren't sitting in the USA.
Ed P. – Tax1099 Rep
Hi, Susan - I'm sorry to hear that you didn't have a good experience with us, and that you didn't get the help you needed from our support team. We have seasonal support in multiple locations in order to provide as much coverage as possible, and even then, we are sometimes not able to respond to requests as rapidly as we would like. Would you be interested in scheduling a one-on-one feedback session with us, so that we can hear your thoughts on how to make our program more straightforward? I'll send you a direct message about this.

susan Has Earned 6 Votes

Susan J.'s review of Tax1099 earned 6 Very Helpful votes

susan hasn’t received any thanks yous.

susan doesn’t have any fans yet.

susan isn’t following anybody yet.

Similar Reviewers on Sitejabber


I used for tax year 2018 for my two companies... no problem (or at least I thought so...


Why QB would partner with this terrible company and software is beyond my comprehension. Just...