Tawkify has a rating of 2.2 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tawkify most frequently mention customer service, second date and match maker. Tawkify ranks 592nd among Dating sites.
Relationships need to begin with an in-person assessment. These types of methods where you talk online first are designed to leave you disappointed in-person. The way to shake the stranger lock is to be expecting an in-person one on one, you just need to know the face and the name first before the in-person, the less that is said online the before the in-person meeting the better.
I can't say enough good things about my matchmaker at Tawkify. Signing up took me a bit since I was unsure if I could afford the service, but I can't be happier that I decided to do it. I've been on 7 dates since I signed up in November, and have paused my remaining matches as I am in a relationship with my 7th match and there are lots of sparks flying :)
I was contacted by Tawkify to set up a profile to match with men. I did not have an account. Apparently I matched with someone and this match maker set up a video chat with me. She asked me questions and was very rude about my take on a political issue. She was making fun of my opinions and was just very rude. If I was you, I would run. The last thing she said was she was going to be sure to tell the other match makers about what I said and I am sure she is slanting it with her biases. So that is fine with me. I just think you need to know that if you don't agree with the match maker, you are out! So basically the man that paid for this service will never meet a possible match because of his match makers opinion. That, in my opinion, is a rip off!
I'm sorry that we missed each other today! Matchmaking is inherently such a vulnerable process, and the last thing we want is for anyone in our community to feel judged for their beliefs or preferences. I'm disappointed that this was your experience. It looks like you had a screening with another matchmaker after this review was posted, and I hope that one was more reflective of our culture. Please know that we appreciate having you--just the way you are--as part of our community.
I'm still in the very beginning stages of working with Tawkify and I can't believe how transformational their process has already been for me. I ended up transferring to a new matchmaker when I realized the first pairing wasn't the best fit, and am blown away by how much my new MM 'gets me.' I really feel like she's going to find the right, super unique, dream matches for me to start my dating experience again. Not to mention the BRILLIANT coach they have on staff. My first coaching session no joke changed my life - it opened up an awareness of how my past trauma has filtered out the kind of men I actually want to be with, and I'm taking steps to heal that so I can make the most of the incredible matches I'll be paired with when that happens soon. Honestly, I feel so excited and affirmed by this process and can't wait to see how it all turns out. Whether I 'find my match' or not through this process, I will have found more of myself and that's worth it all.
I had a terrible experience with this dating service. For the nearly $10k price tag, the quality of the matches and the quality of the service are woefully inadequate. In my view, the matchmakers did not actually pay attention to your personality or preferences, despite the promised bespoke process and individualized search. And the frequency, number, and quality of matches was terrible. I live in New York City and had virtually no limitations or filters on the matches I would consider, yet tawkify professed not to be able be able to find me a date. (I'm a successful, active, objectively attractive woman in my early 40s.). Every time I expressed concern about the process my matchmaker shut off communication and sent me to customer service. It was a tremendous waste of my time and energy and I do not recommend this to anyone.
I reached out to see if we can help, but it sounds like you aren't open to talking, Melissa. I can respect your decision and wish you all the best. If you change your mind then please just follow up!
While he was nice, he just wasn't for me. He was clearly not in good shape, and he also isn't really in healthcare. He's a biller, albeit for a healthcare institution.I work out and would like to be with someone who also does.
Hey Carol, thanks for sharing your feedback and we're sorry to hear your date wasn't what you were hoping for.
Although we hope that every match will be a winner, this can be a normal part of our process as each date is a chance for our matchmakers to learn more about what you're looking for and get you closer to finding the one. Our matchmakers will have this information on record when it's collected via the post date feedback form.
Please reach out to our Customer Success Team if you ever need anything!
They make up stories and lied to me. They charged me $15k for 12 matches, but later I found it costs only 6k. Obviously they upped the price after interviewing me. They are liers and no integrity in business
Hey David, we did just have a holiday sale in late December through the first week of January that included a 50% off 12-Match special, but we did not (and would not) change our prices in the manner described here. That said, we will look into this directly to make sure we understand what occurred and are able to support you better from here! I will reach out in a private message to gather your email address, then I'll get this into client success team hands right away.
DECEPTIVE business practices and VERY expensive…they do a great sales job but HORRIBLE service. Totally amateur and dishonest. Don't buy their hype. Total scam
I paid $100 to be a part of their database, which got me one call where they tried to upsell me the whole time and then never heard from them again. Like, at least send updates. What a scam.
Hi David - Matchable members opt into our pool of eligible matches for clients. If you haven't been contacted, it means we don't currently have a client whose expressed priorities and preferences are a mutual fit with yours - but remember, while this passive option doesn’t guarantee matching, there is also NO LIMIT to the number of times members can be matched with clients, and our database community grows by 2K+ every month so the dynamic in any given area is constantly in flux (and any day could be ‘the day’). For best match probability, please ensure your private profile is completely filled out! If you have any questions please feel free to reach out to our Customer Success Team.
I didn't understand why I was getting a lot of alerts for background checks. Tracy assured me it was merely coincidental and nothing to do with my Membership
I was introduced to talk a phi from the perspective of how much it was gonna cost me after I briefly went through the Q&A process I asked how much for what what do I get for the money then I was called by my reviewer and I was excepted as a client I then was told I would meet my date guru otherwise known as my personal matchmaker. Although we talked for an hour and a half that's Harley enough time to get to know somebody on a personal level, especially male and female conversation about who specifically you're looking for. I also learned during this process interview Q and a process that I do not get to see who I'm actually gonna go on a blind date with. I found that very shocking. It's obvious that people make the first connection visually regardless of where they're at talk at five I believe they have a different process in questions and answers and compatibility without seeing who you're gonna date i'm not opposed to trying this process, however, men in general are visual people, so this is very strenuous. It may be a bit of a reach to find the perfect person that you're looking for only buy questions and answers. I find it almost humorous, that even with a professional dating service, the man is still responsible for all of the expenses to find a date. Things have not changed over 1 million years.
Hi Daniel, we're sorry to hear that your experience wasn't what you were expecting. It sounds like the blind dating aspect may have been surprising. We want you to know that all matches are thoughtfully chosen and thoroughly screened and background checked before your date. Not seeing what the date looks like in advance allows people to come in with an open mind, ready to get to know the person before judging them on the surface. We've seen that clients' rates of success are much higher with this approach!
Our Customer Success Team is available any time if you want to share other feedback or have any questions. Best of luck on your dating journey!
Took so just to schedule a matchmaker and still haven't even get one single match yet. My first matchmaker was not very friendly and personable. Had to wait 2 about weeks to speak a new person.
Hi there, we're sorry to hear that the process has been slower than you had anticipated! It looks like our team was able to switch your matchmaker for you. Please let us know if there's anything we can do to improve your experience moving forward.
The Tawkify team has been incredibly supportive! My dating coach and matchmaker have taken a great interest in getting to know me in order to make a match! I highly recommend!
I am very disappointed in the lack of communication with this company. I have paid a lot of money and gotten nothing in return. Is it possible to refund my money at this point?
Hi Kathy, we're sorry to hear that the onboarding communication hasn't been what you anticipated. We strive for the highest level of service possible and would be grateful to speak with you about your experience and how it can be improved. Our Client Success team will be able to support you with anything you need. Please reach out to them at (844) 494-7280 or via email at cs@tawkify.com.
If there was a way to write a negative star I would. I have never taken the time to write a review even for bad service at a restaurant as I feel badly for the server. But this company's service is atrocious and a complete waste of time. Clients take your money and time elsewhere! The first screening appointment I had went well however it was followed by truly the worst date of my dating experience. The man clearly had some social disabilities however proceeded to stand up in the restaurant and perform ninja moves. The ninja moves and sound effects lasted for 15 minutes. It was then followed by scrolling through his phone and showing me pictures of his ex. I understand they can't predict awkwardness from their clients however there was zero compatibility as his interest was to be a traveling top martial arts fighter and I have a business which grounds me and zero desire to learn martial arts. Fortunately I have sense of humor and could walk away from the experience as another interesting moment in life. But what is appalling is three times since then their representatives have scheduled screenings and have not showed up to the zoom call. After this happened twice, I told them I wasn't interested in wasting my busy work day. They apologized and I gave them one more shot. Silly me. This company just treats you like an alogrithm. It's a steep price to pay when you are a busy professional. I've requested to be removed from their database. I can guarantee they will get that wrong as well.
Oaid for a yr and got nothing in return. Don't believe their pitch to sign you up and then continuecto ask for money with a fake potential match just around the corner.
We reached out to talk about your experience but didn't hear back. It sounds like you may have signed up as a Member. Our Members pay to be included in our database. They are candidates who are available to be matched with our Clients. You will be contacted for a screening if a client joins whose preferences align, and their matchmaker thinks you might be a fit after reviewing your profile. We hope this helps clear up any confusion, but please follow up if you have more questions. Thank you for the feedback!
I love Amy but I'm too new to this experience to be qualified to rate the service. This doesn't in any way reflect upon Amy she's amazing and I adore her
I was just matched with my first match and I have my first date coming up, my matchmaker did all the work and I am so excited to go and see who she set me up with!
Waste of time and money. During the pitch I was told how the process really looks to find the ideal match and takes all the qualities you mention into consideration. The dates are just local eateries that take reservations- not special curated dates as advertised.
The first matchmaker sent me on a first date that seemed thoughtful but ultimately didn't work. The next match was a complete mess. He canceled last minute but I was told I needed to let him reschedule or it counted against me. So we finally have dinner and it's not great. Pretty clear he lied about some things. He doesnt align with what I indicated was important to me. He doesn't follow the tawkify guidelines and then the matchmaker implies I'm bitter and just not liking that these aren't working out. Doesn't listen to me at all.
The company did give me a different matchmaker and an additional match which is why I gave 2 stars but otherwise they do not deliver.
I'm in an area with a high population but one of the dates I went on said he got called regularly to go out and he got the sense they didn't have a deep pool of candidates. I have to agree. The men I met didn't indicate they were at interested in anything meaningful with anyone. Free dating apps can give similar results without the blind date aspect.
Hello - I'm sorry you did not have the experience you were hoping for with Tawkify. I know we are discussing potential solutions and my suggestion is to reach out to our Customer Success Team as we want all of clients and members to have a great experience with us!
Don't do this. Do not do this. You do not know who you're going out with. You are set up on a date and do not know their name or who it is. Then you have to find them in the restaurant or wherever a bar or wherever. You have nothing in common. They find these people at random. Believe me, they are not attractive or anybody that I would ever go out with. I was actually matched up with people. Several people that I felt had absolutely nothing in common with me or found them attractive. Matter of fact I found them appalling. Do not do this if you do. You have lost your money and the disappointment behind it is incredible. You will not get your money back. These people don't care who you go out with. They will set you up with anybody. Do not do this. My last phone call was received today by the customer service person asking me if I wanted to forfeit. Forfeit. I told him was not the word I would like to use. I wanted my money back. This is a scam. There's nothing worse than waking up and realizing that you just been scammed out of a bunch of money. Do not do this
Thanks for your feedback. We reached out to talk but didn't hear back. If you can let us know who you are, we can look into your concerns and be in touch.
Answer: Thanks for your interest in Tawkify! With over 10 years in business, Tawkify has the largest matchmaking database in the country and a record of 200,000+ strong matches. We're the highest rated dating service on TrustPilot with 4.5/5 stars and you can see our media shoutouts from sources like the New York Post at tawkify.com/w/press-features. You can also hear from real Tawkify couples at tawkify.com/w/stories or on our social media at instagram.com/Tawkify. In terms of our database, we have match candidates and clients all over the country. We only accept new clients after thorough review to ensure that we have sufficient candidates for them based on their location and match preferences. Please reach out if you have any other questions!
Answer: Hi there, as a matchable member you will be considered as a possible match for Tawkify clients and our matchmakers will reach out if they find a match that could be a strong fit. If you are not contacted, it means that we do not have a client in your area whose values and priorities align with yours at this time. That being said, members have unlimited potential matches, and many of our success stories are matches between clients and members!
Answer: Thanks for your interest in Tawkify! As the highest rated dating service on TrustPilot, finding life-long partners for busy professionals is our specialty. Tawkify experts go beyond superficial profile stats to choose matches based on your values and preferences. We handle all of the communication and date logistics so that all you have to do is show up! When you're looking for a real relationship, there's no comparison. Please reach out if you have any other questions!
Answer: Thanks for your interest in Tawkify! Our team is available 5am to 10pm PST. Call us at 1-844-494-7280 or email CS@tawkify.com.
Answer: The app so much better because you can look at photographs and get a sense of the person and you know yourself much better than these matchmaker so only meet you for an hour and then only give you a 10 or 15 minute follow up. I actually feel bad for these matchmakers, because I think they are forced by this model to deal with a lot of very disappointed people.
Hi there, we're curious to learn more about what you're referring to when you mention talking online before meeting. Tawkify is a completely confidential service and there is no contact between the two parties in advance of the date. Tawkify dates almost always happen in-person, with the exception of our Video Connect Service.
We’d love the opportunity to explain our method and help clarify! Feel free to reach out to our team if you’d like to learn more.