Tawkify has a rating of 2.2 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tawkify most frequently mention customer service, second date and match maker. Tawkify ranks 592nd among Dating sites.
At the moment, I am happy and impressed with the service. My matchmaker was easy to talk to and asked thorough questions. My dating coach provided great tips. I'm only two weeks into the process so I haven't had a date yet but I am hopeful.
My introduction into the Tawkify process has been beyond simple. The Tawkify reps, matchmakers and dating coaches have been extremely friendly and helpful. There has been a direct 1 to 1 communication with the singular focus of matching me with the right person. The dating coach provided useful feedback and walked me through scenarios that I have stumbled on in the past. I'm looking forward to the next steps instead of being nervous about them.
I ended up achieving my goal of finding my life partner which is amazing, of course. It's important to me to note that the process of that was very enriching. With regular online dating, I never get feedback about how I'm showing up on a date. With Tawkify, one of the most helpful things was getting the feedback from the date via my matchmaker. There was something I was doing on my first dates which were a turn off for my potential matches and I had no idea I was doing it. Becoming aware of it and then being able to work with my matchmaker on shifting that made a huge difference in how I was showing up and presenting myself more authentically. Even before I met my partner, I already felt like it was worth it just for this helpful process.
This experience was AMAZING! I initially was very hesitant because I could not see or speak with prospective dates until the actual date. However, doing things my way had not gotten me what I wanted, so I decided to trust the process. My matchmaker was thorough and compassionate, really getting to understand me and my challenges, and helping me to find the right kind of partner to fit my desires, my needs and my life. And it worked! In three matches, I found the love of my life!
I just joined. I haven't been matched yet. I met with a coach, that was great. I met with my matchmaker. She was nice. I feel like I gave the dating coach more information about myself and what I'm looking for than I did the matchmaker. So this should be interesting.
Only just begun…enjoyed meeting my matchmaker via zoom call. I'm sure with only an hour to talk in my welcome meeting, I feel more time was needed to get to know me in order to match me with the right person. I look forward to getting to know her better and helping her find my person.
Hi Connie, we look forward to seeing your review once you've experienced Tawkify's service! Let us know in the meantime if there's anything else we can do to support you on this journey.
This is my second round with Tawkify. The first time around I had a really strong communicator matchmaker. I felt like she really wanted to help me and was great with check-ins. Nothing came out of all the dates I went on though. A few years later I figured I'd give it another shot and realizing that this service isn't for me. Some things to be aware of: 1) Your matchmaker WILL NOT BE LOCATED IN YOUR CITY OR STATE- this means they'll pick date locations that feel far and inconvenient 2) Because they don't live anyway near you, they don't really have a sense of what dating is like in YOUR area. 3) After that first video chat, you'll never actually see your matchmaker again. You can request a phone call after a date, but otherwise expect just to be texting to a generic number to communicate. 4) There's no real sense of personalization. Expect messages like- we found a date for you- here's their basic info- they like dogs, fresh air and eating food- you guys will be perfect. No explanation of why they picked this person for you. I think we can probably do better in terms of matchmaking services, but this ones fine.
Hi there, thanks for sharing this feedback. Your experience is important to us and we want to help. We reached out to you in your inbox-- feel free to connect there or you can get in touch with our Customer Success Team at (844) 494-7280 or via email at cs@tawkify.com. Thank you!
So far, I've only had the 1 coaching and matchmaking session. It's been not even a week. I heard this process takes longer than typical online dating, which I'm ok with. I guess I'm just not used to it
Although I really clicked with my initial contact she is definitely an excellent closer and some things about the process were definitely clouded. I liked her and enjoyed our time talking but wish there had been less sell and more info. Maybe I should have asked better questions.
SCAM! Tawkify needs to be shut down. I paid over $1200 for one match what was supposed to meet my criteria. Takify did not match ANY of my criteria other than he was male. They did not perform their end of the bargain and, hence, stole my money. I even sent pictures of the type of man I am looking for. If they could not find a man to meet my criteria then they could have simply not matched me. I was not made aware that I was not able to review a photo of the date until AFTER I signed up and they already had my money. Had I known this I never would have signed up. My 'match" was OPPOSITE of what I asked for. This whole experience has been traumatizing for me. They REfUSED to fully refund me!They need to be held accountable!
Hi there. We are sincerely sorry to hear that your experience wasn't what you hoped for. Can you please contact our Client Success team directly at cs@tawkify.com? We are eager to learn more about what happened and see how we can help.
Tawkify stole over $1000 from me. They set me up on a date with someone opposite of what they knew I wanted. They are uncaring and unprofessional.
I have yet to have a date who paid $$$$ to find 6 compatible, successful women. I joined because there was to be verification of incomes etc so we could be matched accordingly. Not happened...nope that's not true...I gentleman from Houston...however still wondered how they got his telephone #... no matter...don't spend your money...it's not cheap...take a trip...more likely to find the love of your life wherever you land
Thank you so much for taking the time to speak with me on the phone! It's always good to hear first hand how our services translate to each client's individual experience. I'm sorry that you felt your dates weren't financially on par, and as discussed we'd love to gift you a complimentary Matchable Membership. If you want to re-activate your profile at any time in the future, please just email my team and we will set you up.
No better than using match.com. They are just checking boxes to make sure you get the proper number of dates. You can save thousands of dollars by checking your own boxes on match.com. Honestly, a complete waste of time and money. The matchmaker could care less about the quality of the match. The just match you up and are in a rush to take your money regardless of your satisfaction with the matches. Don't bother spending thousands here and spend it somewhere else.
Thank you for the feedback, Salvatore! I'm really sorry that you're walking away feeling like we don't care about your concerns. I was hoping we could have more of an in-depth discussion about things today, but I respect that your time is valuable.
What I took away from our call is that you feel your experience warranted an extra match, and are upset that one was not added. Unfortunately we cannot guarantee mutual chemistry between two people. While you rated the first two dates five out of five stars and wanted to see them again, they both declined second dates with you. I'm sorry that you felt their reasons for declining were bogus, and understand how puzzling it can be when chemistry isn't mutual. You did, however, tell your matchmaker that you were amazed at how well she matched you, and seemed very pleased at the end of the dates.
Your 3rd and final date wanted to see you again, but you declined a second date with her. My team had a call with your after that date, and while they couldn't provide you with an additional match they did offer to gift you complimentary Membership in our database.
Again, I'm sincerely sorry you're not feeling very sweet on us at the moment. But since you agreed on our call today to try out the Membership, let's see what the future holds. I'm hopeful that you'll have some more fantastic introductions and am wishing you the very best!
Tawkify sounded really great! I had an initial interview and decided on which option I was most interested in. I paid and never heard anything from them about potential dates or anything. All I got was spam emails to try to get me to upgrade to paying more. Not completely sure why I would pay more when there were zero results where I was at.
Hi there. We're sorry to hear that the Tawkify experience wasn't what you were hoping for. Members opt into our pool of eligible matches for clients. If you haven't been contacted, it means we don't currently have a client whose match preferences fit with yours. That being said, there is no limit to the amount of times you can be matched and you may still get contacted for a date if we find someone who could be a good fit! The reason we recommend upgrading is because dates are guaranteed with the Client Experience, unlike with a Membership. If you have any questions please feel free to reach out to our Customer Success Team.
This company has a bunch of rules that protect the matchmakers, but they really don't care about the clients. They just push you on dates with men that they choose for you just to meet a quota. The matchmakers don't really take into consideration what you want because they dont really take the time to get to know you. I dont think their pool is as vast as they claim either. There are other options out there. This was the worst $3000 I ever spent.
We appreciate your feedback, Raina. Our compensation structure incentivizes matchmakers to set their clients up on quality dates, and they do not have a quota. We'd love to get some more insight into what happened during your experience that left you feeling this way. We reached out to talk but didn't hear back. We'd love to help, please follow up!
My consultant failed to show for our zoom call, then sent a "thank you for our lovely chat" email. I reached out to customer service and was told she got sick and that they had two sets of contact info and that is why I was not informed. Only problem, I didn't get contacted at either of my contacts and I even checked my spam folder.
Hello - I reached out on 7/20 and did not hear back from you. Please reach out to our Customer Success Team if you ever need anything!
I paid $99 to be in their database four months ago and have not had a single match yet. After I signed up they sent me all kinds of reviews, success stories, and "happy ending" testimonials. Now I suspect they are all fake. I'm athletic, attractive, smart, fun, financially independent, and sociable, yet they don't have a single person in southern California who might be a match for me. All they have done is tried to get me to upgrade to the VERY expensive plan (based on my income) that they tell me guarantees they'll put in a little more effort to finding a match. What a scam! If they don't have a match for me now, I seriously doubt they will have a compatible match for me if I did upgrade. I'm sorry I fell for it, but am glad I only lost $99.
Hi Beth, we're sorry to hear that you haven't been matched yet. Members such as yourself pay a small fee to be included in our database, however members do not have dedicated matchmakers working on their behalf to find them dates. Members are available to be matched with clients whose preferences align, and it is up to the discretion of the client's matchmaker to reach out for a screening if they think you might be a fit. We'll contact you to talk more about these concerns!
They promise the moon and deliver the gutter! They are no better than match.com and worse because you have to pay a tremendous amount of money to get worse service. They also don't charge some men who may be "in demand". They scout other sites to select these people.
Thank you for providing feedback on your time with us, Mona! The costs of our services are not based on gender. We have both male and female recruits who join our database at the request of a specific matchmaker. We also occasionally run specials for reduced cost membership irregardless of gender, and many former clients stay on in our database as complimentary members. We reached out to talk more about your experience but never heard back. Please let us know if there's anything we can do to help!
I should've known something was funny when the sales person asked me if I would be willing to "cast the net wider" to expand my religious preference as well as the location. They should not have taken my seven thousand dollars. As an older woman in New York, the pool was abysmal. I found the matchmaker, Lori Davis, was completely off. I was given free coaching as part of my package with Francine Terrell and really loved that experience - she was lovely and a great cheerleader for positivity. But I had not contacted Tawkify to get coaching, as enjoyable as it was. Their database seems limited - I did better on the apps doing my own screening.I added photos below to illustrate what I look like and who I was matched with. One of the men was obese - wearing a tent and barely able to sit in the booth where we were set to meet…sweet man, but… he recused himself and I was painful for us both.
Hi there, we are genuinely sorry to hear that your experience with Tawkify wasn't what you were hoping for. Sometimes our matchmakers encourage clients to consider casting a wider net so that they can meet diverse people and gain more insight into what types of matches could be a win. We've had clients in the past tell us that they never would have thought to go out with their now partner if it wasn't for their matchmaker giving it a try!
Although some of your matches may not have worked out, we saw that you had 2 Yes-Yes matches (meaning both parties said yes to a 2nd date) and we are glad to hear that you had a great experience with your Tawkify coach. Additionally, our team was able to switch your matchmaker when requested and even gifted a complimentary bonus match.
We'd like to respectfully ask you to remove the attached photo from your review out of respect to your date and their right to confidentiality.
If you have any other feedback, please feel free to share with our Customer Success Team. Wishing you the best with your dating journey.
I'm a self employed entrepreneur, successful, handsome, and fit, I paid $5500 for 6 dates from Tawkify and quit after thev3rd I'll matched date/- a gay massage therapist was my match in which I drive 2.5?hours each way to meet. Shut this joke called Tawkify down
I'm glad we were able to connect by phone about this. Your time is valuable, and I appreciate that you followed up to let me know your story. I took away that the first match wasn't your caliber, the next was fine but no spark, and the final match was a perfect storm of wrong person/poor planning. I wish that we might have gotten the chance to speak while you were still part of our community, but I can respect that you need to do what makes sense for your busy lifestyle. Thank you for the feedback!
After nine months as a member, the only thing I have heard from Tawkify are sales pitches to spend more money with them. I would have been better off spending my $99 on a nice dinner, a mani-pedi, or leaving it in my bank account. Lesson learned.
Hi there, we're sorry to hear that your Tawkify experience wasn't what you had hoped for. If you haven't been contacted for a date as a member, it means we don't currently have a client whose match preferences are a mutual fit with yours. That being said, we can understand why it may feel disappointing to not have been matched at this time.
Unlike membership, dates are guaranteed with the Client Experience, which may be why our team would encourage you to consider a client package.
Please feel free to reach out if you have any other questions. Best of luck on your relationship journey!
Answer: Thanks for your interest in Tawkify! With over 10 years in business, Tawkify has the largest matchmaking database in the country and a record of 200,000+ strong matches. We're the highest rated dating service on TrustPilot with 4.5/5 stars and you can see our media shoutouts from sources like the New York Post at tawkify.com/w/press-features. You can also hear from real Tawkify couples at tawkify.com/w/stories or on our social media at instagram.com/Tawkify. In terms of our database, we have match candidates and clients all over the country. We only accept new clients after thorough review to ensure that we have sufficient candidates for them based on their location and match preferences. Please reach out if you have any other questions!
Answer: Hi there, as a matchable member you will be considered as a possible match for Tawkify clients and our matchmakers will reach out if they find a match that could be a strong fit. If you are not contacted, it means that we do not have a client in your area whose values and priorities align with yours at this time. That being said, members have unlimited potential matches, and many of our success stories are matches between clients and members!
Answer: Thanks for your interest in Tawkify! As the highest rated dating service on TrustPilot, finding life-long partners for busy professionals is our specialty. Tawkify experts go beyond superficial profile stats to choose matches based on your values and preferences. We handle all of the communication and date logistics so that all you have to do is show up! When you're looking for a real relationship, there's no comparison. Please reach out if you have any other questions!
Answer: Thanks for your interest in Tawkify! Our team is available 5am to 10pm PST. Call us at 1-844-494-7280 or email CS@tawkify.com.
Answer: The app so much better because you can look at photographs and get a sense of the person and you know yourself much better than these matchmaker so only meet you for an hour and then only give you a 10 or 15 minute follow up. I actually feel bad for these matchmakers, because I think they are forced by this model to deal with a lot of very disappointed people.
Hi Kelly, so glad to hear your Tawkify coach has been great! Please feel free to contact Customer Success if there's anything we can do to improve your experience.