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Dating.com Reviews Summary
Dating.com has a rating of 2.1 stars from 1,194 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 646th among Dating sites.
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All members with verified accounts are fake. When you ask for a name, you will be given a fake name and a sure name.Like the names xenos, samuel, daniel, jacob and andrew. And one of them is gay.Xenos the real name is Stefano i saw it on instagram. And when you go to support.com. They don't know how to fix. If you asking a video call all are not available. Big scam fake photos.
How is this site still active. They spam every non suspecting person that comes in contact with the fairy tale of their dreams coming true. They will take your money and suck you in so deep you wont know what hit you, and thousands of dollars later you will lose not only your mind but your money too... you are welcome
Thank you for sharing your experience. At Dating.com, we strive to create genuine connections and maintain transparency in all transactions. We strongly discourage any form of spam and continuously work to protect our users from scams. If you feel you’ve encountered suspicious activity or unauthorized charges, please reach out to our support team immediately as we're unable to pull up your account using the ID given so we can investigate and assist you directly. Your safety and trust are our top priorities.
Title: 18-Month Romance Scam Protected by Dating.com and Its Sister Sites Over the course of 18 months, I was engaged in what I believed was a genuine connection with a man named Dr. Vincent Turner, claiming to be a surgeon in Caracas. We talked across multiple platforms owned by Dating.com: Amaldate, Zendate, YourChristianDate, Astrolove, EuroDate, and others. He consistently refused video chats, reintroduced himself as a new contact multiple times, and used repeated scripted lines. Sometimes he claimed he was at home enjoying solitude — then minutes later said he was busy at work as a surgeon. He asked "How are you?" after we'd already been chatting. It became clear I wasn't speaking to one person — but to a bot or rotating script handlers. Now that I'm asking direct questions, he's stopped responding — but still sends scripted "flowers and candy" messages instead. You allow these profiles to remain active because they encourage credit spending — not genuine connection. This isn't a misunderstanding. It's a pattern of scripted manipulation, and I've submitted everything to the FTC, BBB, IC3, and other consumer protection agencies. The longer you ignore this, the more obvious your company's role becomes. (Dating.com User ID: *******7331 – Username: Bucko)
Dear Alyce,
Thank you for your detailed message and for taking the time to share your concerns. We understand how distressing this situation has been for you, and we sincerely regret that your experience on our platform has left you feeling unheard and unsupported. Please allow us to respond respectfully and clearly to the points you’ve raised.
1. Your Case and Allegations Regarding “Vincent Turner”
We have thoroughly reviewed your case, including all prior correspondence and the documentation you provided. While we understand your frustration regarding the prolonged and emotionally difficult nature of the interaction, we must clarify that http://DateMyAge.comDateMyAge.com> is a communication service platform. As outlined in our Terms and Conditions, we are not responsible for the personal outcomes of individual interactions or relationships formed on our site.
We have taken your claims seriously and investigated the account in question. However, based on the information available, we have not found sufficient evidence of fraudulent behavior that meets the criteria set forth in our Anti-Scam Policy.
2. Duplicate Accounts and Messaging Services:
We would also like to confirm that we have previously shared with you the relevant information regarding any duplicate accounts you created on the platform. Furthermore, we have explained how our “Let’s Mingle” service functions, as well as the cross-platform messaging features that allow users to be contacted across affiliated sites when opted in.
3. Refund and Chargeback Clarification:
Regarding your claim that a refund was falsely reported:
The chargeback amount you referenced was not refunded by us directly, but was disputed via a chargeback initiated through your financial institution. This was made up of many transactions, and this is the total amount we see on our system.
When chargebacks are filed, the funds are automatically frozen by the bank while they review the case. This means we do not have access to or control over the funds during this process.
The final decision on whether a refund is issued lies with your bank, not with http://DateMyAge.comDateMyAge.com>.
4. On Your Escalation Request:
We acknowledge your request to escalate this matter to executive departments. While this response comes from our senior support team, we assure you that your complaint has been reviewed at a higher level within our customer care and compliance framework. Should any new evidence be presented that indicates a violation of our Terms or Anti-Scam Policy, we are fully committed to re-evaluating the case.
We value transparency, and we’re committed to improving the experiences of our users. While we cannot guarantee romantic or emotional outcomes on the platform, we do care about the safety and satisfaction of every member and are continuously working to refine our moderation and support processes.
If you have any additional questions or need further clarification, please don’t hesitate to reach out. We are here to help within the framework of our policies.
The amount of money laundering, user/member scamming on these sites that are owned by Sol Networks, and The Social Discovery Group, is of such an industrial scale, that I am quite certain that these sites have been setup to purposefully get members hopes up to meet someone special; The reason I am saying this, is because of over the many years I have been a member there (spent over a hundred-thousand-US-$ actively searching), every time I got serious with a member, crazy weird things would start to happen; From the member all of sudden turning against me, to that party having a traumatic event such as real-life, and even debilitating accidents, stuff stolen from them: purses, phones, real property damages, bank accounts raided, etc. No, I am not accusing foul play by the ownership/managers of these sites; But I do believe some bad actors are actively crawling (probably undetected from the general code-writers), and such these *undetected bad actors are purposefully being an adversary to every things that is good about relationships.
*And yes, such have threatened me physically, crawled in my private emails, text messages, phone calls, DROPPED messages DIRECTLY in the chat with members that I was becoming serious with. These incidents have occurred with such recognizable patterns, that they unmistakeable.
Dear McGuyver,
Thank you for sharing your concerns with us. We take accusations of fraud and misuse very seriously, and we're deeply sorry that you’ve had such negative experiences.
We are committed to creating a safe space for genuine connections, and we continuously monitor for suspicious activity, including potential scams or external interference. If you're noticing patterns like this, we urge you to report these incidents immediately, and we will work with our security team to investigate thoroughly.
Additionally, if you believe your private messages or other personal information have been compromised, please reach out directly to support@dating.com along with your Account ID and other relevant data. We can assist you with tightening your account security and help ensure that any ongoing issues are addressed.
We appreciate your feedback, and we're genuinely sorry for the distress this has caused. If you would like assistance with account security or any other issues, we are here to support you.
Undoubtedly, this website is a carefully organized scam. And this is definitely not a website for people looking for a serious relationship. I have now read the responses from the Dating administration to negative comments and I admit that I haven't read such dark humor in a long time. I didn't know whether to laugh or cry. What I like most is the comment that there is a team of moderators working around the clock. Yes, 24 hours a day. At first glance, the website seems suspicious. The credit communication system does not provide an opportunity to develop meaningful and long-term friendships. The $160 subscription will last you for a few days, while the nearly $400 subscription will last you at most a week. Sometimes you have to spend $1,500 to met a bit someone. Another red flag is popular and verified users. There are the most of them. All beautiful, highly educated, filthy rich and lonely... Well, these users are the so-called chat moderators. Their job is to keep the conversation going for as long as possible at all costs across multiple chat and contact lines. They will never establish real contact with you, you will not receive an email or phone number from them. Their task is to remain anonymous to you for as long as possible.This is the most important condition for maintaining the status of a popular and free member. Nobody knows who is a free member, except the administration and the free and popular user. If you insist too much on another, more civilized way of communicating, they will make a thousand excuses or stop contacting you. I found one of these verified and popular members on social media. It turned out that he had been in a happy relationship for many years. These popular members work from different locations, bringing profits to the platform and toying with people's feelings in the worst possible way. There is no morality there, there are no scruples or remorse, there is only money. They lie on purpose, extort very expensive gifts, use various methods of very sophisticated manipulation. This clever manipulation is called "fattening and killing pigs" (a popular social engineering technique used by dating site employees and chat moderators). It involves bombarding you with love messages without context, constant compliments, making promises, false interest in your past and present until he gain trust. Later, a phase straight from hell is called the "killing the pig" phase. During this time, the manipulator bombards the victim alternately with messages about transcendent love and messages that make no sense, as if he were writing to a complete stranger about buying a car or interviewing for a newspaper. It sends extremely contradictory signals. When the confused victim asks what's going on, the fraudster tries in various ways to convince the victim that has emotional problems. Then comes the final phase. In this phase, the abuser informs the confused victim that is end. You have to pay the equivalent of $13 on average to read one letter. On average, you pay $13 to listen to a voicemail. On average, you pay $13-15 to open one photo. Their profiles are also powered by chat bots, with letters and messages often written by AI. Informing support about the fraud will not bring any results. They act as if there is no problem, explaining that they cannot provide a user's information, explaining that they cannot force a popular user to share his e-mail address, phone number or make a video call, ignoring the evidence of fraud and the fact that this popular and verified user just scammed out of several thousand dollars deliberately selling a poor illusion. Is this called complicity in a crime? At one point I thought that in light of the overwhelming evidence of fraudulent activity some of the verified and popular users, their profiles would be banned. Absolutely noooo... These profiles are still active to this day with fake data. So the question remains about the anti-scam system, which is the pride of Dating.com, I assume? The administration often boasts about it. What kind of system is this that cannot perform simple functions that search for user data in all websites? Pathetic. If such a system existed at all, there would not be such devastating comments about the company's fraudulent activities. I think that the Dating.com administration has in mind a system for collecting sensitive data (ID cards, face scans, phone numbers, e-mails) of honest and uninformed users of the platform. I suggest additionally securing your life savings, because at some point it may turn out that you no longer have them or someone took a loan using your personal data. In short, a shameful slaughterhouse for your money.
Dear Michelle,
We truly appreciate you sharing your experience, and we’re genuinely sorry to hear about the frustration and disappointment you’ve faced. We want to directly address each of the concerns you’ve raised and clarify our stance:
1. Chat Moderators and AI Profiles
We understand that encountering what seems like fake profiles or AI-generated responses can be upsetting. We have a strict profile verification process in place to ensure that users are real and engaging in meaningful conversations. We absolutely do not condone any deceptive behavior. If you suspect any profile is acting suspiciously or using AI-generated messages, please report it to our support team immediately. We take these reports seriously and will investigate them.
2. Subscription Pricing and Credit System
We understand that the pricing model can seem steep, and we genuinely appreciate you bringing it up. Our system is designed to offer premium services, but we know that it should always be transparent and provide value to members, thus we made it transparent by outlining it on the Terms of use agreement that you have agreed with upon registration. We encourage you to reach out to our support team if you feel the pricing doesn’t align with your experience, and we’ll do our best to assist you or explore alternatives. We’re here to ensure you're getting what you paid for.
3. Popular & Verified Users
We take your concerns about "popular and verified users" very seriously. It’s essential that profiles, including verified ones, are genuine. If you suspect that a profile is being operated by someone who is not acting in good faith, or if they’re not providing a legitimate way of connecting, such as email or video calls, please report that profile to us. We want our users to build authentic relationships, not to feel manipulated.
4. Reporting Scams
We’re very sorry that you felt your concerns weren’t taken seriously when you reached out. We do everything we can to investigate reports of scams, and if it seemed like your issue wasn’t addressed properly, that’s something we deeply regret. We want you to feel supported, so please reach out again, and we will make sure your concerns are heard and acted upon.
5. Feeling Like It’s All About Money
It’s deeply concerning to hear that you feel this way, and we’re really sorry if this is the impression we’ve given. Our goal is to foster genuine connections and help people find meaningful relationships. If it ever feels like money is prioritized over user experience, that’s something we need to improve. Your experience matters to us, and we want to make it right.
We’re committed to making your experience on Dating.com better, and we’re always open to hearing more about how we can improve. Please don’t hesitate to reach out to us with any further concerns or questions at support@dating.com – we’re here to listen and support you.
Well I saw an ad for dating.com sandwiched in a news article I was reading. It featured a photo of a breathtakingly beautiful mature female. I was hooked instantly. Now one week and about $500 later I've realized that it is one of the slickest rackets I've ever seen. The "female members" that stroke your ego with flattering messages within 5 minutes of creating your profile are actually 1-900 (if anyone remembers those days) sales agents that are reeling you in to the tune of about $300 USD an hour with their chat credit system. Don't honestly know if they were even female. They also try to up sell you on emojis that you are supposed to buy to show your interest in them costing between several hundred USD and several thousand dollars USD each. Hate to break it to you fellas but, Marina, Jessica and whoever else you're talking to has no interest or intention of connecting with you on any level whatsoever. I indicated that I was interested in females aged 50 to 60 and was bombarded with chat offers from 60 year old women that looked like college students...1st red flag. Kinda wonder now why I wasn't able to connect with at least one of the real females that have complained about the site. Mad respect for the people that made this racket happen...have to give credit where credit is due. Wondering which hell hole? (Nigeria, India, Russia, China etc) these "members"were operating from. One dude operating 3 or 4 chat lines at once x 10 = cash cow. Good one fellas you had me going there for a minute.Would give 5 stars for its diabolical creativity but zero for ethics.
Hi there,
We’re really sorry to hear about your experience, and we truly appreciate you taking the time to share your concerns. We take issues related to misleading practices and suspicious activity very seriously. Dating.com works hard to ensure the authenticity of profiles and communication between members. If you’ve encountered anything that didn’t seem right, we encourage you to report it so we can investigate.
Regarding your billing concerns, if you’ve been charged unexpectedly or for services you didn’t intend to use, our customer support team at support@dating.com is available to help resolve these issues and assist with managing your subscription.
We strive to provide a safe, genuine environment for all users, and your feedback is valuable to help us improve.
This whole website is a scam, it takes your money and gives you fake profiles. You have to spend a ton of money just to send messages to people, but every profile that messages you IS A BOT. They send you tons of messages to get you talking so you spend money. It is a complete scam; all of the verified and featured user profiles are bots and use stolen photos. Do not use this website and do not let your older relatives use this website for dating, they will not realize it's a scam and waste their money. Not only are most of the 'hot' profiles bots but the other real profiles are weird and creepy.
Dear Haley
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
Our website has been operational for a very long time and we are always striving to make sure that all of our members are genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.
Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).
If you find such profile please send us link at support@dating.com
This site OWNER Is a scam, Dating.com, muslima.com, thaiupid, asiandating are associated to this scams site. DONT USE THEIR WEBSITE. Same owner.
They took money from my bank account after I canceled service. Don't add your cards.
Thieves
Hi AbuAmine,
We appreciate you taking the time to share your concerns regarding our platform. We’re truly sorry to hear about your experience, especially regarding unauthorized charges after canceling your service. This is not the kind of experience we want for our members.
It’s important to us to address any issues related to billing and customer service:support@dating.com. We recommend reaching out directly to our support team for assistance with resolving your billing concerns, as they can help investigate any unauthorized transactions.
We also acknowledge the feedback regarding the associations between our site and others. We are committed to maintaining the integrity of our platform and ensuring our members have a positive experience.
Your feedback is invaluable as we work to improve our services, and we appreciate you bringing these issues to our attention. Thank you for your patience and understanding.
Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.
Hi Carolina, we completely understand your frustration and thank you for sharing your perspective. Our goal is to provide a safe, quality environment for both men and women to find meaningful connections, and we recognize that certain features come at a cost. We aim to balance value with accessibility, so every member can benefit from a secure and authentic experience. Your feedback on the costs and verification processes is invaluable, and we’ll keep working to improve. If there’s anything more we can do to support you, please don’t hesitate to reach out to us directly at support@dating.com.
This site is a scam. They charge customers on false pretences. Meeting anybody on this site is impossible since personal contact info cannot be exchanged. I really sincerely want to know whether ANYBODY has EVER met anyone face to face or even exchanged texts, emails or phone or WhatsApp calls, outside of their criminally priced email and chat system?
Dear Andy,
Thank you for evaluating the website. I am very sorry to learn that your endeavor of finding a partner in the site did not work as expected. Do be informed that contact information can be exchanged through video chat or present delivery. But please do be reminded that While we provide a platform for meaningful connections, we cannot influence or force members on how they carry out conversations.
However, I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud. We have a team of moderators who work around the clock to remove fake profiles and keep our site safe.
We are strongly against any wrongdoings on our app. We respect your judgment and you are fully entitled to your opinions. If you suspect members' behaviour to be concerning, do not hesitate to share your concerns at support@dating.com. We will require a short brief of an incident and supporting materials proving misleading or misbehaving. And strictly providing the following information below:
• The Member ID of the user you're reporting
• The section number from the anti-scam policy that this member breached
• Date of when the breach happened
• If the breach happened on the site: specify which service you were using
• If the breach happened offsite: provide supportive material where the information can be located (ex: Social media Link, photos, etc)
I hope you'll find this helpful.
This site and the other platforms from the same company have destroyed so many lives. Tell this,Maria Sullivan, the vice president of this b**place.She even allows married men on the site to make money. These guys, Enzo, stay online 24 hours a day and 7 days a week deceiving women, just like the other guy, Rodrigo. They are popular members (free members); they don't use the word free so they don't scare the paid members. They are all crooks. I wrote several letters; they never did anything about it.
So I took extreme measures that they will find out about very soon. We cannot let these evil mercenaries run the show. Whatever they came from Malta, Singapore etc. This is an international mafia.
The FBI should be involved in this to close down their operation. I will bring this to the FBI. Thave so much evidence. We need to get together to bring them down.
Tip for consumers:
Avoid at all costs! Their deceitful army is ready to swindle you out of your hard-earned money. I fell victim to their schemes. Keep your distance!
Dear Elizabeth,
Thank you for sharing your concerns with us. We take feedback seriously and are committed to providing a safe and respectful platform for our members.
We're sorry to learn that you have encountered such situation with some specific members. It is important to note that despite the strict implementation of anti-fraud measures, there may be some occasions that there are members that tend to breach the policies in the platform. We understand that negative experiences can be deeply frustrating, and we encourage anyone who feels they have encountered inappropriate behavior to report it directly through our official channels. Having said so, I strictly recommend to contact us at support@dating.com with relevant details as follow:
*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
Do be informed that we have anti-scam policy implemented in the platform to make sure that we can have a secure community. Misrepresentation (A member deliberately misrepresents the following details in his/her profile: age, children, gender and marital status. We will reimburse all credits you incurred communicating with this member and ban the member permanently given that they have a confirmed profile status is one of the grounds of such policy thus we'll be waiting for your email to make sure this concern is responded with urgency.
Your feedback is invaluable in helping us improve our services.
Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now
Hi Range R,
Thank you for reaching out! I understand how important it is to connect with your partner. Please check your spam or junk folder for the confirmation email, just in case it landed there. If you still can't find it, I recommend reaching out to customer support directly at support@dating.com for immediate assistance.
We're glad to hear you love our site, and we want you to be able to chat with your partner as soon as possible!
The men on the site are the best of any site but are fake. These men are beautiful... Then you go to other sites that don't base your texting on credits, and when you run out of the credits for 19.99 they charge you card for 399. DON"T WASTE YOUR MONEY...Youmetalks, and youtravelmates are all affiliated with paing and getting credit time
Dear Judith,
Thank you for sharing your experience with us. We appreciate your feedback, as it is crucial for us to understand and address any issues you have faced.
Rest assured that we are so eager in addressing this kinds of concern thus we strongly advise you to contact us with the relevant details at support@dating.com. The app exists to connect members and eventually make them great matches thus we encourage members to as much as possible post presentable photos. As a matter of fact some members attend professional photo sessions, thus it's not strange to see beautiful ones. However, if some interactions or profiles feel suspicious, Don't hesitate to report it to us with relevant details.
We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter. At the moment, we do not implement any monthly membership with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. We believe your issue has to do with the fact that you have run out of credits from the 19.99$ membership thus made a purchase of 399$ credit package.
Would you consider contacting us at support@dating.com so we could look into your credit history and maybe counsel you on how to manage your credits efficiently?
The man in these photos is a model and a fake. He has mention that this is an "investment " for me and suggested that I pay for an engagement ring for him but yet doesn't give his contact details or vomit to actually meeting. I made it clear that I'm not in employment yet the site continues to clutter my email with fake profiles who just want to waste my time making empty promises but don't actually meet up. Also my private conversations have been sold to third parties without my consent. The customer service do nothing to recoup your money and the charges are ridiculous.
Dear Natasha,
Thank you for sharing your experience with us. We take your concerns about fake profiles, unsolicited contact, and data privacy very seriously. We apologize for the frustration and disappointment you've encountered.
Addressing Fake Profiles:
We understand your frustration with encountering fake profiles. We have implemented measures to identify and remove suspicious accounts. However, we rely on our members reports to identify and take action.
Regarding the profile you're suspicious to be misleading, we encourage you to report it immediately through our app or contact our customer support team support@dating.com along with the relevant details below.
• The Member ID of the user you're reporting
• The section number from the anti-scam policy that this member breached
• Date of when the breach happened
• If the breach happened on the site: specify which service you were using
• If the breach happened offsite: provide supportive material where the information can be located (ex: Social media Link, photos, etc)
If the suspected member is proven to have committed wrongdoings against our Anti-scam policy, you will surely be refunded with all the credits incurred in communicating with him, given that he has a confirmed account (with blue badge).
We also understand your request for a full refund. You can also reach out to our support team to process your request efficiently.
We appreciate your understanding and patience as we work to address these issues. If there's anything else we can assist you with or if you have further questions, please feel free to reach out to us directly.
Thank you for being part of our community.
The opening text says it's free. You can send a few messages. Then you're asked for money. You can't do anything without paying. If you then pay, you find out that the messages are computer generated. None of the men I wrote to were willing to contact me in any other way. They wanted to persuade me to stay on the site. I think these guys get money from Dating.com so that you stay and pay as long as possible. No luck. Just like on many other sites that want to squeeze the last bit out of lonely people. Absolute rubbish and just scammers.
Dear Conny,
Thank you for sharing your feedback. I’m truly sorry to hear about your experience, and I appreciate you taking the time to detail the issues you encountered.
It’s concerning to hear that you felt misled by our platform and had trouble connecting with genuine individuals. Our goal is to create a positive and authentic environment for all members, and it's clear we fell short in your case. Having said so, I strictly recommend to contact us
With any supporting material that we can submit to the verification team to further investigate on the allegations
Moreover, The registration and surfing are free of charge. However, to have access to the available services you should purchase credits. By simply subscribing, you will be able to unlock and use premium communication services. It may not be the cheapest, but check what you get for it: anti-scam protection, constant updates, etc. Would you consider emailing us at support@dating.com so that we could give you the full information on prices and how to spend your funds efficiently?
This is a completely virtual dating site and has no value. A guy I met on this site whose profile was completely fake, where he lives, his age, his occupation. Like him, most of the guys are unknown models just killing time on the site. You can't meet real people here.
Hello Emily, Thank you for reporting this concern. I am sorry that you have encountered such situation. Despite the strict implementation of anti-fraud measures, there may be some occasions that there are members that tend to breach the policies in the platform. Having said so, I strictly recommend to contact us at support@dating.com.
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.
*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
Do be informed that we have anti-scam policy implemented in the platform to make sure that we can have a secure community. Misrepresentation (A member deliberately misrepresents the following details in his/her profile: age, children, gender and marital status. We will reimburse all credits you incurred communicating with this member and ban the member permanently given that they have a confirmed profile status is one of the grounds of such policy thus we'll be waiting for your email to make sure this concern is responded with urgency.
The worst dating app I have ever seen. When you are free it doesn't let you to send or receive messages withou paying then you you £19.99 to see if you can continue sending or receiving messages and they keep telling you have to pay. Why paying if you can't receive or send messages?
Another thing, all the boys look like television models with super professional poses and there are no elaborate or personal messages, they seem to take the messages from already automated business cards. Very strange I want my money back.
Dear Member,
Thank you for the review. We are very sorry to learn about the dissatisfaction in the credit system. Indeed, The platform does not offer free services but by simply subscribing, you will be able to unlock and use premium communication services. The membership at first comes in a discounted rate of 19.99$ and will add certain amount of credits, but once it runs out, you will have to top up for continuous communication. On the surface, Once you run out of credits, you will have to top up to continue using the services. Running out of credits so quicky depends on the service (online chat, video chat, Audio/photo/video attachments and etc.) you are using.
Regarding how it can be spent wisely, Try an online chat instead of email unless you do not mean to send a 5000-character message every time. It costs 1 credit per message against 10 credits for 1 email and a reply comes in faster. As per the refund, do be informed that unused credits can be subjected for it. To check further you are welcome to browse on our Refund policy in our Terms and conditions or contact us with relevant payment details at support@dating.com.
I paid 21.76 when I joined this site started talking to a Guy and then i had to pay 16.00 more got one message out to him and they wanted 99.00 but instead I paid 16.00 more one more message and had to pay 16.00 again the last time I had to pay 17.42 biggest scam ever gets you interested in talking to someone and then askes for more money
I did try to pay the 99.00 but my bank and credit card sent me a fraud alert so be aware if you join this site it is a big money racket scam
Hi Verna, Thank you for sharing your billing concerns. We are sorry if the premium communication rates left you with doubt and disappointment. We would like to clarify that Our application doesn't implement the free-to-use model. And by simply subscribing, you will be able to unlock and use premium communication services. Indeed, using certain services costs a fixed number of credits that you buy separately. Please be informed that we provide our members the full freedom to choose among several communication features as well as credit refill packages in the platform. The rates that you have mentioned were options for the credit packages that one can top up their balance with to continue communicating with their match. To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per credit. We totally understand that you entered into this experience with an open heart and genuine intentions, which is truly commendable. Unfortunately, things took a turn towards excessive costs and expectations that didn't align with your initial expectations. Please know that you're not alone in encountering such situations. Would you consider contacting us at support@dating.com so we could look into your credit history and maybe counsel you on how to manage your credits efficiently?
Again, We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter.
Spend money for nothing. It's too expensive, profile fake, it's not worth it. Never can to take emails, no phone numbers, always excuses
Hi Mayra! Thank you for the review. I am sorry that our premium rates left you with doubts. There are few reasons why our app is not the cheapest, One of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. To save up, Try an online chat, It costs 1 credit per minute against 10 credits for 1 email and a reply comes in faster. Please be informed that we provide our members the full freedom to have a much personal connection with their matches thus exchanging contact information is readily made available through video chat or Present delivery. Do contact us at support@dating.com for more details.
The site supports the lie - you only find fake accounts of artists, directors, athletes who may or may not know that their image is being used in order to attract people with down-to-earth emotions to pay and talk. With one goal - money and learning AI algorithms to transform this industry into the biggest matrix - with hormones and implicitly with human emotions is not to be joked with and that's why we shouldn't use images like those of Russian actors, Azerbaijani directors or of Dutch footballers to attract
Dear Mi R,
Thank you for sharing your review. We sincerely apologize that you encountered fake profiles on our site. We understand your frustration, as creating a genuine connection is a priority for many members, and fake profiles can be a significant obstacle to that.
We want to assure you that we take allegations of misleading profiles very seriously. Our main objective is to provide a safe and genuine dating environment for all our members. To address your specific concerns, we are committed to removing fake profiles that mislead our members. We will investigate the profiles you mentioned and take appropriate action.
Our company is strictly against any and all scams. Not only do we not support it, we fight it stringently and appreciate any help from our customers in identifying these issues. We understand that perfect communities are difficult to achieve, especially on large platforms like ours. However, we are constantly working to improve our detection and removal methods to keep scammers at bay.
We have an anti-scam policy that offers a full credit refund if it is proven that one of the members you interacted with is not who they claim to be. You can find more information about this policy and dating safely on our platform here:https://www.dating.com/en/people/#dating-securely
To assist us further and make our platform even better, we would greatly appreciate it if you could reach out to our customer support team at support@dating.com. Here's the information we will need to investigate this efficiently:
-Your Profile ID Number
-ID Numbers of Reported Members
-Screenshots of Evidence (as you already attached)
-Time and Date of Correspondence
By working together, we can create a safer and more trustworthy environment for everyone on our platform.
We appreciate your willingness to collaborate and we are looking forward to your immediate response. Thank you.
From the business
Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Anne,
We take concerns about account authenticity very seriously. Dating.com has strict verification protocols, and we continuously monitor profiles to prevent impersonation. If you encounter suspicious activity or believe an account is fake, please report it directly through the platform so our specialized team can investigate. We understand your frustration and are committed to keeping our community safe.