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Dating.com

How would you rate Dating.com?
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Florida
1 review
2 helpful votes
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SCAM
August 16, 2024

The men on the site are the best of any site but are fake. These men are beautiful... Then you go to other sites that don't base your texting on credits, and when you run out of the credits for 19.99 they charge you card for 399. DON"T WASTE YOUR MONEY...Youmetalks, and youtravelmates are all affiliated with paing and getting credit time

Date of experience: August 16, 2024
Alexander S. Dating.com Rep
9 months ago

Dear Judith,

Thank you for sharing your experience with us. We appreciate your feedback, as it is crucial for us to understand and address any issues you have faced.

Rest assured that we are so eager in addressing this kinds of concern thus we strongly advise you to contact us with the relevant details at support@dating.com. The app exists to connect members and eventually make them great matches thus we encourage members to as much as possible post presentable photos. As a matter of fact some members attend professional photo sessions, thus it's not strange to see beautiful ones. However, if some interactions or profiles feel suspicious, Don't hesitate to report it to us with relevant details.

We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter. At the moment, we do not implement any monthly membership with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. We believe your issue has to do with the fact that you have run out of credits from the 19.99$ membership thus made a purchase of 399$ credit package.

Would you consider contacting us at support@dating.com so we could look into your credit history and maybe counsel you on how to manage your credits efficiently?

Viet Nam
1 review
22 helpful votes
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ASK FOR SUPPORT
September 8, 2021

Hi! This is Kara (ID: *******2342).
I would like to cancel my membership. I don't want my payment to be renewed automatically anymore.
I sent an Email to *******@dating.com, but have not received a response Email.
I also asked for support via WhatsApp but no reply even when they read my messages already.
I am very sad and disappointed about that.

Date of experience: August 9, 2021
Alexander S. Dating.com Rep
over a year old

Hello Thuy.
Could you please tell us why did you decide to do so? Did something happen? Please share your feedback with us so we could improve our services for you. Your monthly membership has been canceled as you have requested.

Bangladesh
3 reviews
1 helpful vote
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This site really awesome
March 5, 2023
Updated review

Dating.com is a fantastic platform that offers a wide range of features and tools to help you find your perfect match. Whether you're looking for casual dating or a long-term relationship, this site has something for everyone. The user-friendly interface and comprehensive search options make it easy to navigate and find compatible partners. Overall, I highly recommend Dating.com for anyone looking to dip their toes into the world of online dating!

Date of experience: March 5, 2023
Alexander S. Dating.com Rep
over a year old

Thank you for your kind feedback. It is a pleasure for us to make your every day on our site!


It's really good site.
February 26, 2023
Previous review

I can't tell you how thrilled I am to have discovered dating.com – and it's not only because I've been using it for the past couple of weeks and have been able to meet some great people! There are so many reasons why dating.com is the best adult dating site on the web. For starters, the site is completely mobile-friendly, making it really easy to use whether you're on your phone or your computer. I love that I can use it from anywhere and

Date of experience: February 26, 2023
Netherlands
1 review
0 helpful votes
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I'm new here but the pretty faces of the ladies just caught my eyes. They have beautiful body figures and some of them can really speak good English which was impressive. Anyway I enjoy my time on Dating.com.

Date of experience: December 12, 2017
Indonesia
1 review
2 helpful votes
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The most expensive dating apps I ever used!
June 29, 2023

Dear dating.com, I actually like your dating apps, However it is just to expensive to use, I do hope that you can lower down the price of your credits and make it a montly payment instead, so we can enjoy all the benefits without making us feel frustrated because I spend lots of money here. And base from my chatting experience, I'm not really sure if I'm talking to the real person in this apps, I hope they are not fake people, I asked one them to sent me a video but they use different language that I don't understand, but in our chat conversation they uses English. Can you please explain.Thank you

Date of experience: June 29, 2023
Alexander S. Dating.com Rep
over a year old

Hi! Our prices may seem a bit high, but the money asked for the service goes for its improvement. Check what you get for it: anti-scam protection, constant updates with new exciting features. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

GB
1 review
2 helpful votes
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Dating.com is seen as the top of the online dating tree and u can see why. Lots of people to talk to, easy to use, offline gatherings are easy to set up. I'd say of the four or five dating sites ive tried only wejustfit.com betters it. So much better than blind dates or being hooked up by mutual friends (oh the disappointments) and far cheaper too. Give it a shot if you're considering it there are good trial options for most dating sites and ive never had any problems. Gemma

Date of experience: March 26, 2019
Missouri
1 review
5 helpful votes
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Scam?
October 26, 2020

As soon as you sign up for free, you start getting bombarded with messages, and by coincidence or not, those are the popular members that look like models. I did not write anything in my profile and I still could read from them:"your profile caught my attention". Still I haven't written anything and still they contact me. Sadly if I answer, my messages are not delivered for lack of credits.
Also I found funny that in some of the messages I received they start talking in first person and suddenly they change to third person as if somebody made that script for them.
Anyway, beside thinking the site is kind of a fraud, people looks much nicer than compared to other sites

Date of experience: September 24, 2020
Florida
2 reviews
39 helpful votes
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Not worth it
February 11, 2022

Hello, I'd like a refund and my membership cancelled please. This site is expensive and I don't want to use it since all the profiles that sent me messages are fake. I've also noticed my credits going down when I don't even send messages so I'm not sure what that's about but I've reached out to customer service on both WhatsApp and fb messenger so I can get a refund or some explanation but no response. This was my last straw. I did my membership on "1/10" if that helps.

Date of experience: January 12, 2022
Alexander S. Dating.com Rep
over a year old

Good day.
Let me mention credits are being consumed only when you are using the services - we could check your credit history. Could you please tell us why would you believe so? Please reach out to us at support@dating.com, so we would be glad to check and help.

Canada
1 review
18 helpful votes
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I open an account at Dating.com. Make a nice profile about me. Then I went in got in touch with the girls. All beautiful girls. Well, be careful, if you really want a serious relationship this is not your platform, here is all about credits, every time you are asked to buy more, and of course in the meantime nothings develops with the girl. Then I found that actually some of the profiles have even the same pictures in the background, how creative. Anyway they are all very nice girls especially the ones from Colombia, but is all about chat and looking, but I think not even one of them really look at my profile, anyway good luck and watch out for your money.

+2
Date of experience: October 7, 2017
Maria M. Dating.com Rep
over a year old

Hello, JulioRoberto! Thank you for your review! The profiles can have same background pictures because there is a default pack of pictures in the profile that the member can set as the background. You can check it yourself by clicking "update cover photo" in your profile.

Czechia
1 review
89 helpful votes
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This is the biggest scam yet. Unsuspecting people go there hoping to meet someone, but instead you are asked to subscribe. However, subscribing is unlike other dating sites where you have paid your dues for the time duration you choose, in dating.com after spending over 200 euros for a decent subscription, this package and all others are completely devoid of any benefits. Once you pay you are assigned coins from 150 to 1000, which really allows you chat with someone for less than an hour before the coin is exhausted. You would think that subscribing for a month allows you chat with people for a month but once your coin is exhausted (usually after a few back and forth messaging or looking at photos) you are asked to purchase more coins for over 100 euros and more... The worst part is that most of the users in dating.com are not real people. Stay clear this site, it is rubbish, if I could I would rate as 0

Date of experience: June 1, 2021
Alexander S. Dating.com Rep
over a year old

Good day!

Thank you for your feedback.

I am sorry that the pricing policy of our website has left you disappointed. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site. That's why our services aren't cheap.

In case you have questions about any member, please let us know, we would be glad to help.

Viet Nam
1 review
11 helpful votes
Follow Thao N.
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Im new to it, but the ways the write their email or even chat message seem unreal, i received the same type of email from 3 person, lol. And i think you might skeptical with the identities of man/woman in there, they're look so good and attractive, why they need to go in this kinda app and looking for a match? Is that weird? If it just a few profile really look attractive then i could understand, but 80 - 90% look so great with the profile and amazing avatar. Be careful!

Date of experience: November 24, 2018
Maria M. Dating.com Rep
over a year old

Hello Thao! Thank you for your review. I'd like to assure you that our customer support team checks the members not to let any suspicious activity on the site. If you think that the person you are chatting to is not real please contact our support via email (support@dating.com) or via social media (Facebook or Whatsapp).

Texas
1 review
26 helpful votes
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I get hit with 50 chat requests and letters a day on the site by what appears to be some of the most beautiful women ever. But forget about any of them taking the next step in making contact for an actual meeting. To chat costs about $100 an hour. Each email about $10 to send and $10 to receive. It is maddening and exhausting. Don't waste your time! The chat content is clearly nonsense, and obvious that they just want you to keep chatting and spending. Chat hostesses, paid by the chat!

Date of experience: July 22, 2023
Alexander S. Dating.com Rep
over a year old

Hi! Thank you for your rate. We apologize for any confusion and doubts you may have formed over the implemented credit system and our site in general. To be efficient here, we kindly ask you to email your case to support@dating.com so that we could familiarize you with the pricing and demonstrate your credit expenditure. Thank you!

California
1 review
118 helpful votes
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It's frustrating
March 3, 2021

Dating.com is frustrating because how could I paid for full membership and you would still put restrictions to communicate with other members after I paid. They locked messages and keep telling me to buy credits every time before I could read a message. These people scam us indirectly and it's annoying.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2021
Alexander S. Dating.com Rep
over a year old

Dear Mary,

Thank you for your feedback.

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to ensure you have a safe and enjoyable time on our site. Plus you receive a lot of awesome features like anti-spam protection, constant updates, etc.

Please let me know if you wish to get more information about the website.

GB
1 review
9 helpful votes
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100% fake site, be careful!
September 29, 2022

I got frequent notifications on my email all of a sudden! I get started looking into it and started receiving 1000 of compliments messages from all the handsome hulks; which I believed and found all fake. They always push to purchase their credits and I'm not that stupid to get into their trap! Lol. I deleted my name and pictures and felt I just wasted my one days. Nobody should get trapped such a rubbish site and should do sue on the company immediately. They are just making lots of money using peoples emotions. Must get investigate and shut this fake site asap.

Date of experience: August 30, 2022
Alexander S. Dating.com Rep
over a year old

Dear Emma,
It is our pleasure to hear your valuable feedback. I can see that you never subscribed to experience our platform in full.
Do I understand correctly that you saw some profiles on our website using fake photos or providing fake information?
If this is indeed true, please provide us with the links to the profiles of those members and explain why you think the profiles are fake. We do not want to see any profiles providing fake information on our website, and we would be happy to take measures against them. You can learn more about our policies here. https://www.dating.com/people/#dating-securely

New York
1 review
11 helpful votes
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Mostly fake profiles
October 4, 2022

I'd easy say that 90% are fake. I think it's the same person (who barely can write English) creates these profiles. I think it's an inside job. Dating.com is fraudulently making money from everyone. It's all one big scam. The blue marker that verifies people is bull$#*! and means nothing.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2022
Alexander S. Dating.com Rep
over a year old

Dear Mary,

We genuinely appreciate you reaching out to us, and we are extremely sorry that you got the impression that members of our platform are not real.

To ensure that all the members of the platform are real, we have a verification team that works full time, carefully checking the profiles of the members registered on our website; you can only find blue checkmarks on the accounts of the members that went through the verification process.

Please also be aware that our platform is international and we have members from different parts of the world where English may not be their native language. We are also sincerely sorry if you experienced issues finding members from a particular country or city. You can find a person from a particular area if you press SEARCH or the magnifying glass icon and enter your area into location.

I hope we managed to address all your concerns, and we will be delighted to have you back with us once again.

Pennsylvania
2 reviews
95 helpful votes
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Fake profiles and scams
December 1, 2019

I have used the site after being lured for months. Fell for one of the men who conveniently can never meet in person. The site also scrambles your contact info if you try to share it with others. I am just disgusted that the site seems to employ members to keep you spending money. Sad. Stay away!

Date of experience: November 28, 2019
Alexander S. Dating.com Rep
over a year old

Hi Laura!

I'm sorry to hear that you feel that way. Let me kindly inform you that you can meet members in real life and also you can exchange personal contact details. You can use Video Chat or Flowers and Presents services to exchange personal contact information. After your exchange contact information, you are more than welcome to organize your meeting.
If you experienced some particular issues, please contact our customer success team and they will be happy to help.
We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles for you.

Portugal
1 review
15 helpful votes
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Not worth it
January 27, 2023

Subscribed "monthly" for 36€ and it allowed about an hour on the app before running out of credits (?). What a scam! Totally outraged. No geo filter, so basically chatted with 3 people on opposite sides of the world before running out of money? It's supposed to be a monthly subscription!

Date of experience: January 27, 2023
Alexander S. Dating.com Rep
over a year old

Dear Member, I am sorry that the pricing policy of our website has left you disappointed. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site. You might exhaust the credits and we will be more than happy to send you the credit history. Send us an email at support@dating.com.

Jamaica
1 review
31 helpful votes
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Wondering if this site is Scam!
April 11, 2023

I enjoy the conversations that I have with people I've met, but I feel these conversations are meant to lure you into spending more and more. Cause when you ask them not to send these $10 voice notes and emails they continue to send. Neither are we allowed to make contact outside the site or exchange personal details. I've been on the site for nearly a year and I find the charges for everything frustrating. Its like buying love.

Date of experience: April 11, 2023
Alexander S. Dating.com Rep
over a year old

Hi! I am sorry that our credit system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits. Once they end, you should top up your profile to continue your communication. Please email us at support@dating.com so that we could advise you on how to make credits last.

Hungary
2 reviews
16 helpful votes
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I have spent so much money on this site for just chatting with free members who offered me real feelings, but for some fake reasons could not meet live or were not allowed to exchange e-mail addresses. This is so sad that people use others' feelings to make money.
I have attached documents about the lies I have received. A free member said he paid, proceeded feelings for me just to make me chat, and lied about his nationality. Then when the operators I talked to changed each other, the New one did not remember anything from the previous conversations. He even admitted hacking an e-mail, so I made a report to the police.
Oh, and I have reported the issue to the site, and they promised to investigate it, but they are liars, too. The whole site is a group of scammers.

+10
Date of experience: January 20, 2021
Tennessee
2 reviews
6 helpful votes
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They offer a discount for the first month and then said would charge $ 49.99 each month after that. I just paid and was charged $ 96. Thankfully, Chase recognized the fraudulent charge and closed my card for my protection. I am also under the impression that many of the accounts are not real and are used to make people purchase more "points" to be able to answer all of the emails. When I suggested to several people to use another means for communication, they insisted to stay in this money pit. That is a red flag for me. Most emails I have gotten seem to be a general approach to someone without a profile. None of the suitors seem to have read anything I wrote. I am taking my profile off today. It is so sad that we can no longer trust who we are communicating with. I feel that this company is taking advantage of lonely people.

Date of experience: September 27, 2021
Alexander S. Dating.com Rep
over a year old

Hello Brigitte.
We are so sorry to hear that. Why would believe so about us? Some people may just feel uncomfortable being asked to disclose their personal information at the very beginning of the communication. Just give yourself some time so your relationship will evolve and both of you would be ready to get closer. Please reach out to us, so we could clarify everything and guide you through the process of contact exchange.

Overview

Dating.com has a rating of 2.1 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 642nd among Dating sites.

service
293
value
293
shipping
7
returns
7
quality
288
This company responds to reviews on average within 3 days
+438