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  • Shaadi.com

Shaadi.com

Overview

Shaadi.com has a rating of 2.61 stars from 178 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shaadi.com most frequently mention fake profiles, customer service, and big scam problems. Shaadi.com ranks 720th among Dating sites.

  • Service
    56
  • Value
    54
  • Quality
    53

This company does not typically respond to reviews

Positive reviews (last 12 months): 41.7%
Positive
15
Neutral
0
Negative
21
50
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service are bad they don't want to give you the refund.
How would you rate Shaadi.com?
Top Positive Review

“Great features”

Aarti S.
4/18/24

Love the Shaadi live dating feature on this matrimony app! Great for young people as you get to meet 10 matches in an hour all according to our personal preferences. It's very exciting and time-saving.

Top Critical Review

“Don't get your hopes up for Shaadi”

Tahir W.
3/18/24

It's a typical rubbish site with bunch of scammers who work for commission and gold-diggers who ask for money via WU transfer. I recommend staying away from Shaadi since it's all scam. I went to Azerbaijan to meet a girl from Shaadi who I thought was very serious about us to the point of inviting me to visit her. Of course she never showed up and of course her profile is still active on Shaadi.

Reviews (178)

Rating

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Reviews that mention popular keywords

customer service (28)
Thumbnail of user tahirw1
1 review
0 helpful votes
March 18th, 2024

It's a typical rubbish site with bunch of scammers who work for commission and gold-diggers who ask for money via WU transfer.
I recommend staying away from Shaadi since it's all scam. I went to Azerbaijan to meet a girl from Shaadi who I thought was very serious about us to the point of inviting me to visit her. Of course she never showed up and of course her profile is still active on Shaadi.

Thumbnail of user jasmini9
1 review
3 helpful votes
March 2nd, 2023

Fake account on shaadi.com. Guys from Africa are making fake accounts and romance scamming women. Picture of scammer.

Thumbnail of user kirans118
1 review
2 helpful votes
June 25th, 2023

After losing my parents, I found solace in matrimonial apps. Shaadi.com's Shaadi Live feature led me to Radhika, the love of my life. Despite the distance, we connected deeply and enjoyed meaningful road trips. She inspires my personal growth and financial responsibility. Thanks to Shaadi.com, we are getting married in December, filled with gratitude for this amazing app.

Service
Value
Quality
Thumbnail of user hatim100287
1 review
0 helpful votes
March 14th, 2024

Never download this shaadi.com pathetic app
Full of fake profiles
Money making scam
Lots of bugs in the app
When you even pay through your credit card
Your details.will be leaked and chances of getting compromised
Its complete time wasting.
Stupid customer service

Thumbnail of user bansari.in
2 reviews
0 helpful votes
February 25th, 2024

Worst ever. Fake. Dont judge book by its cover

Dont trust this site and even the employees. They are selling with sweet poisoner and then harasses you

Service
Value
Quality
Thumbnail of user prakashv20
1 review
1 helpful vote
June 20th, 2023

I'm Riya, a Ph.D. Graduate who decided to find a life partner after turning 33. I tried for a year with no luck until I joined Shaadi.com. Through Shaadi Live, I met Vaibhav, and we instantly connected. We met at a Thai restaurant, formed a genuine bond, and now visit each other's homes every weekend. We got married, and I couldn't be happier. Shaadi.com helped me find my soulmate. Give it a chance!

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Value
Quality
Thumbnail of user robinajamshead
1 review
1 helpful vote
February 13th, 2024

They are scam. When I raised some concerns and didn't show any interest in their VIP package They blocked my account. They have ingnore my calls and emails. I have paid for 3 months subscription but now unable to access my account. Really disappointing 😞

Thumbnail of user md.a.bari
1 review
0 helpful votes
March 13th, 2024

Shaadi.com representative called and proposed VIP services offer for 34,000 rupees for 4 months subscription. As promised that they will send 2 proposal per week as per our requirements.
The proposal that were sent were for only other vip subscribers and they do not match your requirements as specified.
They even sent me other Nationalities that are not even close to our requirements. It is fooling and scamming subscribers and minting money for the situation of the desperate parents who are looking for proposal for their children. Shame on Shaadi.com

Thumbnail of user oms27
1 review
2 helpful votes
January 15th, 2024

Worst experience. They fake profile and very old. And customer service is bad.it have fake advertisement too.

Service
Value
Quality
Thumbnail of user mehmetk42
2 reviews
2 helpful votes
September 21st, 2023

I met my wife on J4Dream.com more than 2 years ago. Before that I had to deal with Shaadi. So I cancelled my Shaadi membership 2 years ago but they are still trying to bill me for subscription.
So my review echoes all the negative genuine reviews below. Shaadi is full of fakes and bots which lure you into buying the paid subscription. It takes a lot of efforts to cancel it. Sounds ridiculous, isn't it? Anyway, there is nothing to do there unless you want to be entertained by bots and pay for this.

Thumbnail of user kais105
1 review
4 helpful votes
December 1st, 2023

My id is SH******* I paid thrice in shadi dot com, I suggest not to go for it coz 99% profiles are fake, hidden or deleted, when I ask for refund they are saying you contacted few profiles but my question is none of them are available coz few of them or hidden deleted or fake
I suggest not to go for shaadi dot com and I think even shaadi dot com guys also involved in all these scam
In this way you loose all contacted members doesn't matter you get numbers or genuine profiles

Tip for consumers:
I suggest don’t go for shaadi dot com as they all are fake and they are not going to refund you
All the best

Service
Value
Quality
Thumbnail of user zaidirctc676
1 review
0 helpful votes
February 19th, 2024

I've registered free with them as a genuine and valid profile for seeking suitable life partner. All profiles who are sending me interest are fake/trashed who are sending auto-interest through system and sending system-typed messages. 3-4 months passed by this kidding. Now, one day, one of their agent/employee called me and brain-washed me to buy diamond membership (her number: *******814). I've got something like hypnotized by her talking trick and paid buck 2265 Rs blindly trusted for getting genuine interests in future. Believe me from the day of payment to uptil now, Ive did not got the single interest recieved and my 2265 Rs got vanished. I was dumb enough to waste my hard-earned money but now after getting betrayed, I've got wisdom. Its a humble request guys to please not pay your valuable money to such betrayers. Instead of them, please donate your money to some charitable trust so may be your money will help some needy peoples.

Thumbnail of user dhanunjayam
1 review
3 helpful votes
December 7th, 2023

Shaadi.com sells Matrimony for the Elite with a subscription of $700. It's not worth it. Don't waste your money. We didn't get at least one suitable match in 4 months.

Tip for consumers:
I requested to cancel and refund

Service
Value
Thumbnail of user satjots
1 review
2 helpful votes
November 26th, 2023

Will absolutely not recommend as once they are paid. That's it end of services, just keep on chasing them.

Tip for consumers:
don't buy.

Service
Value
Quality
Thumbnail of user rajinderp4
1 review
2 helpful votes
November 9th, 2023

No one answer you for any enquiry. Totally rip off.
*******000*******000*******000*******000**************000

Tip for consumers:
no

Service
Value
Quality
Thumbnail of user afsheenl1
1 review
5 helpful votes
July 31st, 2020

I do not know for sure how much to blame the website. Yes they need to take serious action against frauds. One thing good is they ask for verification because you could be in one country and claim to be in another so you should provide documents. But it is the members who are either vulgar and indecent intention to trick or con people. The worst example is recent man from UK saying he has a business. He said he is in IT. He is a Baker. But it is ok if you are not looking for a rich man but this man is WITH A CRIMINAL RECORD OF MONEY LAUNDERING AND RAPE CONVICTION AND STILL UNDER PROBATION. HE TRIES TO FIND OUT PERSONAL INFORMATION. And trick women by saying he is in love with them and wants to marry but they have to wait. Then he tries to find all Information about you. First Shaadi.com deleted his profile then again he came back on the site. So the business needs some serious shakeup. For all you people out there, this is the picture of the man, smooth talker DO NOT BECOME A VICTIM. Name Ibrahim Khan age 51 years Alias lincoln and may be using itger names claims to be awaiting divorce or divorce lives in Ashton under Lyne. If you receive different information about this man upload it here.

News report of his crime

https://www.bbc.com/news/uk-england-manchester-*******

Tip for consumers:
Make sure you verify YOURSELF. NO MATTER HOW LONELY OR DESPERATE YOU ARE. THERE ARE CHEATERS OUT THERE. AND YOU MIGHT GET PULLED INTO THEIR CRIMINAL ACTIVITY. He is paid member so he has all access to information about you including your telephone number. Make sure to check your privacy preferences

Service
Value
Quality
Thumbnail of user jigsawk
2 reviews
6 helpful votes
November 5th, 2022

Useless, pathetic, sadists are running this website.
The recommendations you get are in no way relevant to your 'partner preference' requirements.
They send you random profiles that flood your inbox.
Moreover, they keep sending me VIPSHAADI which I find annoying.
One of their sales guys called me, pestered me into buying the service for £500!
There's NO way I'd be once again conned by the con artists.

Tip for consumers:
Don't waste your time and money.

Service
Value
Quality
Thumbnail of user nakodsuresh059
1 review
0 helpful votes
October 13th, 2023

Hello Shaadi.com Community! I wanted to take a moment to express how much I've cherished my time on this platform. It's been a remarkable journey filled with wonderful conversations and the opportunity to meet some truly fantastic people. Through Shaadi.com, I've had the chance to create beautiful memories and form connections that I hold dear. This experience has given me hope and excitement for the possibility of another wonderful connection in the future.

Service
Value
Quality
Thumbnail of user ronh996
2 reviews
4 helpful votes
September 16th, 2022

My recommendation is to avoid Shaadi and to search elsewhere. Most of the women there are either absolutely fake profiles with stolen identities and photos or married women who are most likely paid by Shaadi. It is the least secure way to meet single. You can't meet any decent honest women there. The amount of junk you have to wade through searching for a genuine woman on Shaadi is incredible. It can take the whole life.

Thumbnail of user fauzi20
1 review
10 helpful votes
August 14th, 2023

Shaadi.com is evolving into a platform with more fake profiles than genuine ones. I've seen three bogus male profiles in the past three months, and I've reported them on Shaadi, but nothing has happened.
Ladies and families, please take caution. Although there may be a small number of genuine males on this site, giving personal information and photos should be done with extreme caution.
A prosperous, courteous, and devout man by the name of Dr. Ajmal Khan - Obstrican from France who lives in Canada is shown below.
He and I communicated for more than a month, and he was going to meet me, but barely an hour before the meeting, he calls and asks for a cash transfer because he needs to pay customs since he is carrying so much cash.He spoke to every member of my family, but he never allowed me talk to his. He claimed to have a daughter, and he gave documentation that appeared to be authentic, but I now know that everything was a lie. He claims he is committed to you and doesn't want anybody else to view or contact him, therefore, he has hidden his profile. He is undoubtedly a skilled scam artist.
Shaadi.com needs to validate profiles, complete some verification, and delete any profiles that share the same contact information (phone number, email, and names).

Tip for consumers:
Shaadi .com needs to improve big time

Thumbnail of user patsidg
1 review
0 helpful votes
March 17th, 2023

After filing complaint at customer service regarding service and fraud, no one contact you. And if someone reaxh out to you, it will be by them convenience even other person is in diff time zone. At night 12/1/2 o'clock, anytime. And team is very smart to excuse and manipulative. Once you enroll and pay for it, they don't care and start giving excuse even without follow your instructions. They do whatever they want to do, they not following your requirements and not answering your questions about the prospect profile. NOT RECOMMENDED HARDLY INSIST.

Tip for consumers:
Avoid this bid scam nd traps.

Service
Value
Quality
Thumbnail of user mm1454
Gaurav M. – Shaadi.com Rep

We apologize for any inconvenience caused and would like to investigate your concerns further. Please share your registered email id or contact number with us so that we can address your issue at the earliest. At Shaadi.com, we strive to provide the best possible service to our users and take all feedback seriously. Thank you for bringing this to our attention.

Thumbnail of user kamalsinghp
1 review
6 helpful votes
February 1st, 2023

This company practices False and misleading and deceptive conduct by staff. Unethical business practices.

Staff mentioned about hidden profiles and assured that you will only accept our sign up when you had sufficient stock of profiles to match our requirements. Unfortunately, it turns out to false marketing full of bull $#*!.

Have now been asked to consider profiles from other background.
It's just like when you go to a restaurant for chicken, but they want to sell you beef or pork, this is what Shaadi team is doing.

When asked to refund they are still investigating for over a month, as if it is a murder mystery.

They simply you do not profiles of Australian citizens in Melbourne.

They told us that we do not blindly give VIP membership to everyone, hidden profiles are not seen by everyone but they (staff) have only have access to.

When challenged for a refund they have stopped all communication, they are liars, money hungry. Beware.

Tip for consumers:
Beware,

Thumbnail of user lalitas13
1 review
2 helpful votes
February 13th, 2022

I signed up for shaadi.com. October through January 31 2022. There are so many guys there with fake profiles. Ladies be aware any guy that says he is going overseas for job contract. Do not talk to them. Because once they are there they will ask for money like 25.000 dollars. Because something went wrong there. Either with their equipment or they need to buy a machine.
These guys are preying on us women. Let's be vigilant ladies.

Service
Thumbnail of user sharmark23
1 review
2 helpful votes
July 4th, 2023

I suggest do not purchase any special services from them. They will take your money and will not provide you any services nor return your money. I have very bad experience with this company. I purchased shaadi select service on May 28th but to date no services. I have been lodging complaints almost every third day on their customer care help line. But despite regular follow-ups no action till date. They have refused to return my money and also not providing the services. Very pathetic services and support. I totally frustrated and exhausted now.

Tip for consumers:
Pls don't buy their services

Service
Value
Quality
Thumbnail of user harishkumarp1
4 reviews
4 helpful votes
August 5th, 2022

I am Harishkumar Patel native Indian but Canadian Citizen since 2007. I was looking for right life partner from my community. I tried this website before and I was so much disappointed by rude behaviors of the members while conversation. I thought it may be coincidence so I tried it again and subscribed but the same thing. Later on I came to know that this website is money making website with more than 50% of fake profiles. Also they post the profiles without member's photo. I just give suggestion to all NRI who is trying to find partner through this website that it's just waste of money and time. Also they have so many offices in India and everywhere there agents keep calling once they get your number to convince you to subscribe. Be careful from this scammer. Rest upon your choice.

Tip for consumers:
This is my 2nd bad experience and I lost money for nothing, so I am disclosing this fake business.

Products used:
Matrimonial services and all other services offered by this scammer.

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From the business

Shaadi.com, the flagship brand of People Interactive has been considered one of the best matrimonial sites in India. It was founded with one simple objective – to provide Indians worldwide with a superior matchmaking experience. Since pioneering online matchmaking in 1997, Shaadi.com strives to bring revolution in this category. The service is designed for people who are looking for more than just a dating site and want to find a perfect match for marriage. With our advanced platform, we take into account the unique preferences, values, and personality traits of each user to help them find a compatible match. At Shaadi.com, we're committed to togetherness, upholding high standards of ethics and providing a stress-free experience for those seeking serious relationships.

Company Representative

Thumbnail of user mm1454
Gaurav M.
Typically does not respond to reviews

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2.6
178 reviews
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