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How would you rate Target?
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Michigan
5 reviews
1 helpful vote
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Anything you can buy at their store can be purchased online and sent wherever you wish. Great convenience, no worries.

Date of experience: February 8, 2018
GB
2 reviews
8 helpful votes
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I love this site always offers discount on their products and they are best what they providing to their customers

Date of experience: August 12, 2015
TW
3 reviews
3 helpful votes
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The stuff is good, website is complicated and customer service is not responsive. May visit again because of cheap price.

Date of experience: October 28, 2013
Arizona
6 reviews
1 helpful vote
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Good to shop at
July 15, 2017

Target fulfills the needed things and makes it fun to shop their stores and on-line. The customer service side needs a little help.

Date of experience: July 15, 2017
New Jersey
3 reviews
5 helpful votes
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Good place to shop
September 25, 2017

Good selection, Good staff. Have no complaints at all.

Run professionally, unlike some competitors.

Date of experience: September 24, 2017
Illinois
4 reviews
0 helpful votes
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Good shop
October 18, 2019

Ordered Lego from Target.com but it came with a small delay. Since it was a gift this delay got me a bit nervous. Otherwise the shop is good

Date of experience: October 18, 2019
Florida
1 review
0 helpful votes
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Gift Card
February 15, 2023

I love being able to get target gift cards. I usually use them to buy Thanksgiving dinner...well most of the stuff. So I try to save until November.

Date of experience: February 14, 2023
Wisconsin
4 reviews
1 helpful vote
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Love it!
January 30, 2017

Omg! Love the cartwheel app for extra savings! I can't get out of that store for under $100! Good for them, bad for me!

Date of experience: January 30, 2017
Tennessee
12 reviews
55 helpful votes
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Far better stores than Walmart, as well as better clientele. Prices are not too different and the over all shopping quality / experience is better

Date of experience: July 3, 2015
California
1 review
1 helpful vote
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I placed an order with Target.com on November 27th and was told my order would be delivered on November 29th because I had qualified for free 2-day delivery. I waited and waited and waited... I called the company on December 3rd to check on the status of my order and was told they didn't know what had happen but someone would contact me in 24 hours. I was given a case number. 24 hours later, no call. I tried contacting the site again (via chat) and the agent simply disconnected me when I asked why no one had contacted me and asked that my order be delivered Today. I called the customer support number and asked to speak to a manager. I was placed on hold for over 20 minutes and finally was disconnected from the call. I called again and this time I was finally transferred to a manager, Julia. Not a very helpful person at all! Instead of offering SOLUTIONS, or apologizing for the problems I was experiencing, Julia simply said that the RESEARCH team in charge of figuring out what was the delay in my order was really behind and she couldn't really tell me when they would call back. Probably at least 72 hours... She told me I could re-order the item for store pickup (at a much higher price of course). She offered no real solutions and basically just sighed loudly because apparently, I was being an inconvenience! When I asked what she did for the company she told me she was a CUSTOMER SERVICE manager... Well forgive me then for expecting better service from Target! I WILL NEVER AGAIN order anything from Target.com

Date of experience: December 4, 2018
North Carolina
1 review
0 helpful votes
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Wanted to return bedsheets that were wrong size. Called to MAKE SURE THAT THEY HAD THE RIGHT SIZE and THEY SAID YES. I told them that I was driving from out of town just to make sure that they had my size first, again they said yes. Went to the Target Store in Burlington NC walked to the back to get correct size and guess what, NO KING SIZE. Talked to the Manager and he went to find out which sales associate told me that they had my size. Manager came back and said John the Sales associate is new and did not look at the right section and size. Manager said that is was a learning lesson for the sales associate. Manager said that he could give me a little discount if I wanted to pick out another different set but thats not what I wanted. Then he said, I can give you 10% on something else, again I said no but how about a gift card, he said, No cannot do that. I was so upset and it did not seem to matter to him that The Customer was upset. I walked to the front to get my money back. Wasted Day, Wasted Gas Money because A Salesperson did not seem to be smart enough to make sure that there was a KING SIZE in stock that I was driving to come get! I will never give them my business again! No Compassion!

Date of experience: December 3, 2017
Mississippi
27 reviews
25 helpful votes
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Loveeee target
April 13, 2015

I being a faithful customer of target stores for more than 20 years EVERYTHING I NEED FOR ME AND MY FAMILY I FIND IT AT TARGET AT A VERY LOW PRICES, EXCELLENT STORE

Date of experience: April 13, 2015
Mississippi
9 reviews
14 helpful votes
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At least I don't have to wait in long check out lines. Unfortunately Target is not in my town. But I do like to shop at a Target when I am near one.

Date of experience: November 24, 2015
i b.
Nebraska
5 reviews
2 helpful votes
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Thank you
September 23, 2017

As always great service and no hassles - really appreciate the friendly people at this place !! Always a great value

Date of experience: September 23, 2017
California
6 reviews
12 helpful votes
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Excellent
September 18, 2016

Great variety of products and positive vibes always at target. The employees are always smiling and ready to help.

Date of experience: September 18, 2016
Georgia
2 reviews
2 helpful votes
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As long as they allow the bathrooms and dressing rooms to be unisex, I will not be going to Target. That is the craziest thing I have ever heard of.

Date of experience: May 14, 2016
Arizona
1 review
0 helpful votes
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Nice Place!
June 9, 2021

I went to officemax today to get some printing done and i brought my sheet i needed copied and the lady/girl just pointed to the copy machine and moved her head. Like over there.
Ok i understand i go to the copy machine and use a credit card. The 3 employees were just chatting and i felt like i interupted them. Then i went t whole foods and the cashier just rang me up and talked to the bagger... but she did ask me if i wanted my reciept. Went to 2 other stores and pretty much the same thing. But then i went to target and i was greeted twice as i walked in and i was told very precisely where to find what i was looking for and when i got there the guy really helped me out and explained things to me so i understood how to use
What i was buying. Now i am not upset with the other stores workers I am just saying when i compare my experiences i had shopping today, Target was light years ahead of the rest on customer service! T rarely go to target but someone bought me a gift card so i went there. But forsure i will shop there wheneveer i need something that i can find there!
Maybe that is shy the stock has gone to the stars!

Date of experience: June 7, 2021
Lebanon
1 review
0 helpful votes
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Usual sevice
September 18, 2017

Its a usual service not positive and not negative... slowly issues could be identified. With time the services provided could be judged more

Date of experience: September 17, 2017
Illinois
25 reviews
43 helpful votes
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Pretty Good
September 25, 2017

Good prices with reasonable shipping cost (sometimes zero cost) and FAST! You get what you pay for! Sometimes there is even a sale.

Date of experience: September 25, 2017
West Virginia
1 review
0 helpful votes
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White supremist
April 25, 2021

Target is Like KKK. They hit me in the face and ran away. They hurt me. I'm suing the heck out them.

Date of experience: April 25, 2021

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72