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How would you rate Target?
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Texas
6 reviews
1 helpful vote
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Target made shopping easy
October 27, 2021

Target's website is pretty easy to use. They have pictures, descriptions and options to deliver to your home or pick up at a store. You can use Target circle or your 5% Target card and sometimes have great Internet deals. The only thing it lacks is to order groceries to be brought to your car. You have to have the Target app for that otherwise you have to go inside the store to pick up your orders. I'd like to see Target adopt a similar system to Khols with buting items and bringing them to your car. Other than that I really like using their website.

Date of experience: October 26, 2021
Oregon
1 review
1 helpful vote
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Checking out at target they ask for phone number. After typing it in and hitting send they tell you the equivalent to " now that we have your telephone number we are going to use it to solicit all kinds of things to you". How unfair iw that?!. I get over 60 emails and 20 phone calls because of inappropriate activity as this.
I havent been to Target in a long time guess i just moved here and didn't know where one is. Wish i still didnt know. Friends and family will know about this solicitness, unwanted activity!

Date of experience: June 7, 2022
Minnesota
2 reviews
16 helpful votes
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BUYER BEWARE
April 16, 2016

After buying a Serta air bed at Target I set it up and found I was allergic to whatever it was made of. It had a very strong plastic/polymer/chemical odor and made me sick at my stomach. When I tried to return it I was told I couldn't get a refund or Target gift card in exchange, that the store policy on air beds is that after their boxes are opened the customer has to buy another air bed of equal or greater value. The only other suitable air beds were more expensive. I went around and around the issue with a Customer Service representative and manager - both very courteous - and, after standing my ground, was finally allowed to exchange the toxic air bed for a less expensive one with a gift card to cover the differences in price. Overall, my experiences at Target have been very positive, but customers should be aware of the outrageous return policy for at least this one item.

Date of experience: April 16, 2016
Arizona
2 reviews
3 helpful votes
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They suck
June 29, 2022

Order a pickup order. They got most of the order wrong. Through weeks of emails, I finally got a refund for 3 items. Although a dozen were wrong. Incompetent order pickers and customer service. I am done with Target. I'm canceling my red card.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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I'm so incredibly frustrated with Target. I made a baby registry there, and right then I should've known that was a bad idea. First of all- they had no scanners working, and I had to download an app on my phone to add items (which for whatever reason took forever to scan, each time), and didn't get my goody bag (they should've just given it to me right there). I received some things from my registry there, and actually things that aren't on my registry- and given a gift receipt for those. Returning items for both the registry AND the gift receipt will apparently only get me store credit- which I don't want since I'm frustrated with them already. The item from the registry- they couldn't even take back until I sign in to my registry (atm I can't remember my password), but still- will only get store credit. The icing on the cake though was the complacent attitude of the employee who couldn't have cared less about it. I'm so unhappy with Target right now.

Date of experience: September 3, 2019
Florida
1 review
0 helpful votes
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Lume Less Product
August 30, 2023

I just recently purchased my 2nd tube of lume cream deodorant and noticed that the tube is smaller that my initial purchased. The price is still the same but the size went from 3.0 to 2.2 net wt. Shame on you.

Date of experience: August 30, 2023
Washington
7 reviews
15 helpful votes
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I tried to make a PayPal payment but received errors. I called PayPal and they said there was no issue with my account, I understood. I paid for an order using PayPal earlier today and for other orders lately and there were no PayPal payment issues.

I then called Target and spoke to a woman who thought it was a PayPal account issue. She couldn't understand that the problem was with their OWN website. I asked to speak to a manager or supervisor and then I was disconnected. I called again and asked to speak to a manager or supervisor but was told basically she couldn't transfer me and or there was no one to transfer me to. She also could not understand that the errors were because of their OWN website after telling her multiple times that there was no problem ordering an item earlier today and also at other times too lately, I believe I may have said using PayPal. Finally, I disconnected the call.

Date of experience: February 8, 2024
California
1 review
0 helpful votes
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Target usedto be my favorite store. Lately, they credit your payments after 3 weeks. When you are really late I payment for a few hundred, they issue you a subpoena letter for your past due. So disappointing. They destroy your credit.

Date of experience: October 3, 2022
New York
9 reviews
49 helpful votes
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It's no surprise that Target.com is identical to the brick and mortart version. I do like that I can find items online that I can't find in the stores. My quibble is that the site doesn't seem to mirror the sales or discounts that are available in-store. I only use the site when I can find what I need in-store. Target is really more of a sensory experience for me and using the site kind of takes away from what makes Target great.

Date of experience: December 7, 2010
Arizona
3 reviews
10 helpful votes
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Target ( I like to pronounce it as, Tarjay) is located quite close to our home so we go there often. The store is clean with spacious isles and always has a variety of lovely clothes, jewelery and accessories on display. Fitting rooms are nicely appointed and comfortable with great mirrrors. Staff are helpful. A great place to shop.

Date of experience: October 1, 2016
Kansas
12 reviews
14 helpful votes
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I like this store.
February 18, 2017

I can find a lot of things at Target, especially in the purse section that I love. I've bought 3 purses of the designer in different colors because they have everything I need in them. Along with that, they aren't tiny little clutch purses and they aren't the size of a duffle or gym bag, just mid-size but 3 sections and zippered pockets inside, which is exactly what I need.

Date of experience: February 18, 2017
Ohio
6 reviews
2 helpful votes
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TAR-Ge'
March 18, 2017

Target is my store. Everybody got that one store they love and target is mines. Everytime I walk in I am always happy about the prices and how much money I save with my target card. You can't beat that with a stick man immtellling you whatever you need target got it on the shelf or in the back.

Date of experience: March 18, 2017
Massachusetts
6 reviews
43 helpful votes
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Target offers the worse online shopping experience around. I wouldn't even shop here if it wasn't for the 5% off with the Target card. Their website is slow and terrible to navigate, their shipping speeds are atrocious (granted it is free shipping with RedCard), but I try to avoid them if I can find something for a comparable price elsewhere.

I specifically recall having to call their customer service over a missing order and it was a nightmare scenario. It took multiple phone calls and my issue wasn't completely resolved.

Buyer Beware!

Date of experience: December 29, 2016
Michigan
1 review
0 helpful votes
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Bathroom Issue
April 27, 2016

After the recent decision on the bathroom issue, I can only say that as a business owner and seeing the reactions to your decision, I wonder if you explored the benefits of having a 3rd bathroom? As a business owner, I know respect for a company is imperative. I also know as a business owner it would be something the company could afford. As a consumer, mother, grandmother, I would not feel comfortable with the way it is presently set up. I truly hope you choose to read this review! I do love your stores otherwise, but this issued could be a deal breaker for many! But a 3rd bathroom would solve ALL issues with all the public. Thank you for your time!

Date of experience: April 27, 2016
India
1 review
0 helpful votes
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Awesome
April 30, 2016

Yes the Target store is just awesome this is a one word description which shows why i prefer to buy from this portal. Target is the one because i was bought many thing in discount while using.
http://www.couponpitara.com/offers/target/

Date of experience: April 30, 2016
New York
7 reviews
25 helpful votes
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Target RULES!
April 30, 2015

I just love, love Targe! Now that they have a grocery store and a Starbucks, I rarely have to go to Safeway anymore. I love to order things online and pick them up the same day in the store for free without having to pay I just show my I.D. since the items are already paid for online. It's a breeze. Plus I love Cartwheel when items are on sale I can save even more money by just scanning a barcode on my iPhone it's so easy!

Date of experience: April 30, 2015
Wisconsin
1 review
0 helpful votes
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They depleted my gift cards over $100 worth and never honored the order placed on target.com.
Called target.com, they send apology email then two days later I find unauthorized charges from target.com for the same amount on my bank account now they owe me over $200 they stoled. (Disputed those charges through my bank). Called them back and they claim a system glitch caused the problem and that they have many cases like mines. Several times they hangs up on me. Had a store manager call them they also hang up on him. Overall it's been a nightmare and I don't believe they will refund me willingly. Filling a complaint to the FTC and BBB.

Date of experience: October 5, 2019
California
7 reviews
3 helpful votes
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I went to target to restock on my favorite microwaved pizza but i couldnt find it so i asked one of the employeses but the moment i inhaled a small portion of oxygen my nostrils were met with the fate of death and were clogged by the most outrageous stinkiest smelliest odor i have ever sniffed in my LIFE. Please give your workers free/or at least a discount on hygiene products and encourage them to shower more often. Thank You.

Date of experience: January 6, 2023
Phyllis B.
Ohio
1 review
0 helpful votes
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Bought a refrigerator via internet @ Target.com. Scheduled a pick up/return w/in a week when I realized that the freezer isn't frost free. Was instructed to leave refrigerator (never unboxed) in driveway. Disappeared from driveway that day. Apparently, scheduled return also disappeared from Target files & repeated emails ignored until I got an attached message to my order stating that the issue couldn't be resolved! NEVER SHOP ON LINE @ Target again!

Date of experience: October 3, 2019
Tennessee
1 review
0 helpful votes
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New clothing buyer
November 1, 2021

I love Target but have been disappointed in their clothes for a couple of years. Now your clothing buyer is pushing Little House on the Prarie clothing. So disappointed. My 3rd year not going to Target to look for clothing.

Date of experience: October 30, 2021

Overview

Target has a rating of 2.6 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 8th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+71