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South Carolina
4 reviews
6 helpful votes
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Terrible Customer Service-Damaged Shipments
February 17, 2024

Would give zero if I could. Target.com reguarly ships product with ZERO packing materials. I have complained multiple times. They also use cheap shipping service (surepost). Over half shipments arrive damaged. Because of no packing materials, the collectibles inside were damaged. Yet they will not process a return for a damaged item that THEY shipped using THEIR shipper of choice and THEY decided to put no packing materials in the box. Their customer service states they have to esculate to a specialist that will call me in 5-7 days. I have a video and photos! What is there to esculate? What happened to customer service? Worst service of all the retailers. Never buy collectibles here.

Date of experience: February 17, 2024
Florida
1 review
1 helpful vote
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Target is a terrible place to work with 0 considerations for its employees or anything that may happen in life. They force you to work sick with covid and vomiting iunder threat of losing job for following supposed rules for being sick.

Date of experience: February 13, 2023
Georgia
19 reviews
43 helpful votes
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Great place for shopping
November 28, 2015

Love shopping in every department. All products and merchandise are top quality. Bradfordville, Florida Target is super. The store always clean and straight. Employees of all ages friendly and willingly to help find merchandise. Great sales and easy to find.

Date of experience: November 27, 2015
California
3 reviews
11 helpful votes
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Outstanding
January 22, 2017

Target is the place to go for quick trips, or even shopping! Don't go to the mall and spend hours there, instead go to target! They always have everything and if they don't have it in one store, they always have it in the next
Always Reliable!

Date of experience: January 22, 2017
Michigan
3 reviews
4 helpful votes
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Not my favorite
April 18, 2022

In the target near me, there is too many bright colors and there's too many bright lights. Maybe my eyes are just sensitive (I'm goth so I just sit in my bedroom in the dark lolz) but I seriously am not a fan of this place. Also the floors are always really slippery and are a weird texture. And the music is too loud. Other this this, it's a decent place for shopping.

Date of experience: April 18, 2022
New Mexico
1 review
0 helpful votes
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No inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...

Date of experience: December 15, 2022
New York
17 reviews
43 helpful votes
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Messy Target Con release
February 5, 2021

This reviews is based on an experience really only dealing with Target con. Other purchases or pickups have all run smoothly and without issue. However, today's drop of exclusives was a complete mess. To begin with, their listings were suppose to begin at 9am cst. That didn't happen. It was a good 10-15 minutes past the release time and nothing was being done. When they were ultimately fixed, Target asked for a sign in. Okay, there's no issue with that. But as soon as you did, any items you had placed in your cart were taken out. Essentially meaning you had to start over again and by that time, they were out of stock. I've dealt with Funko shop's drops and even a few other sites, but none were as frustrating as this one. As far as I'm concerned, I won't ever be purchasing online exclusives like this from them. Disappointed and frustrated..

Date of experience: February 5, 2021
Tennessee
10 reviews
0 helpful votes
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I csn always count on Target having high quality and unique items especially for the home. Plusbnow with the Super Centers it is so much easier to find groceries as well as sporting goods orthe toy section.

Date of experience: October 12, 2016
New York
2 reviews
2 helpful votes
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I cannot believe that the company creates policies to limit themselves in order to help customers and have their best interest in mind. I simply wanted to change the color of my I shipped item and they were saying they couldn't contact the warehouse to make that change simply because it's not their policy. Absolutely ridiculous!

Date of experience: February 27, 2016
Virginia
2 reviews
0 helpful votes
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Over charged
August 26, 2022

The Greenbrier Target has been out of or refuses to offer take home bags of popcorn For months. Other Targets have them but not Greenbrier.
Now they are out of the large bags and instead give you a small bag and another small bag that's not even half full and still charge you for a large one.
They are really cheating customers

Date of experience: August 26, 2022
New York
1 review
0 helpful votes
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Not good neighbors!
December 7, 2021

They are loud and disrespectful neighbors in Glenville, NY.
They make so much noise with compactors that start at 4a, trucks coming before 5a, maintenence of their parking lots all night.
The worst part is they won't fix the problem.
I'll never give them a penny of my money.
Walmart is way more respectful in our community.

Date of experience: December 7, 2021
Pennsylvania
1 review
0 helpful votes
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Not happy
June 4, 2016

Had baby registry there and got doubles on registry and the wouldn't refund the money. All they would do is give us a gift card even though they could see when it was taken off an who got it and they said receipt or no receipt all they can do is in store credit. We live far away and it is hard to get there to shop and we needed the money back for other baby stuff we wanted to get else where but no they won't give ur money back. U got to spend it there and it was their mistake. It says they do what they got to to make there customers happy but that ain't true. Once u spend money there it's a lost cause. Don't expect it money back if ur not happy with the idem!

Date of experience: June 4, 2016
Colorado
1 review
2 helpful votes
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Charged me for a warranty for an electronic item they cancelled and then wouldn't reimburse me. Had to call and be put on hold several times and was hung up on 3 times. When I finally got a supervisor I was told that I could get my refund in another 3 to 5 business days (for an item I never received). To hold your money hostage is bad business practice. When I repeatedly suggested they don't ship any warranties for items that don't ship, they didn't seem to understand.

Date of experience: December 9, 2010
New York
1 review
0 helpful votes
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My kid saved her money for months so that she could buy an iPhone. When it arrived it was missing the earbuds and charger. After 2 hours on the phone, they agreed to send her earbuds and charger, instead they sent her another phone but no earbuds and charger. Then the battery would not charge. Multiple phone calls, hours of time, no working phone.

Date of experience: September 12, 2020
California
1 review
1 helpful vote
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Very deceiving, Site clearly says Spend $50 and receive Free Shipping. Ordered 3 items totaling $117 and had a shipping charge of $9 for a 412 item they said was note eligible for free shipping.
Main page didn't indicate there were items ineligible it said Spend $50.

Date of experience: November 18, 2013
Kentucky
1 review
2 helpful votes
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I placed an online order and the site would not let me change the shipping address, so it is going to TX and not KY.No one is around to talk to at target.com. Postal service couldn't help me. Bad experience all around.

Date of experience: December 18, 2018
Illinois
11 reviews
21 helpful votes
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Not happy with their customer service, always have to wait on the line when my shipment does not arrive. They have to do smth about it. You need to provide a better service in order for people to keep shopping with you

Date of experience: January 8, 2012
New York
1 review
0 helpful votes
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Uncomfortable situation!
June 20, 2021

First time me and my 2 kids deicided to visit target their favorite store i had a problem with one of card and had to try it 2 times 3rd time worker tells me i have to move because i looked suspiciuos my 2 kids dont want to come back this is why most people choose amazon prime! Who makes every shopping experience easier and its( free) on uncomfortables situations dont have to deal with managers who cant handle situations! By the way i talked to the manager and was helpless! Even evelyn sorry cant remember her name! I ended up paying but for sure will choose amazon prime over target now!

Date of experience: June 20, 2021
South Carolina
7 reviews
90 helpful votes
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My secret addiction
June 24, 2015

I get withdraws if I don't go to Target at least once a week ;) I really like Target, they are a great store to shop at and I love the red card program. We also shop online and have not had any issues.

Date of experience: June 24, 2015
California
4 reviews
2 helpful votes
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Softest sheets
September 25, 2015

Washed the sheet and put them on the bed and that evening when getting into bed the sheeets were so soft I could not believe it. These are the softest sheet I have ever had. I liked them so much I bought another set. YOu should get a set because I know you will like it as I do.

Date of experience: September 24, 2015

Overview

Target has a rating of 2.6 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 8th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+71