Tyler A.

For pros, they offer stuff you can't get elsewhere for decent prices and that is it.

Negatives, sellers range from good to bad with no way to vet them or verify reliability and trust other than user reviews plus bad sellers can easily make a new account so they are prevalent and not weeded out. Aliexpress doesn't have the customer's back at all if a product is defective, usually they require you to ship it back to China and the seller has to pay for the shipping! Since the shipping is more expensive than the item originally cost, this is a popular loophole for sellers to escape justice.

I have put through about 20 orders in my lifetime on aliexpress and I would say I have had issues with about 40% of those orders, whether missing items, quality, etc. and not once have I "won" a dispute due to the prohibited costs mentioned above.

I would only go here if you have no other option and then after submitting your order... pray.

My first order took a while to come to me which was disappointing but finally came through and no problem. They said it might be because of my Yahoo email so I use my Gmail and then they were trying to ask me to verify documentation by uploading bills and such to verify my identity. This is a red flag for me especially since I use the same credit card less than 24 hours. I have email them waiting for a refund or the actual card that I paid for but I will not be using this site again.

I have been using VUDU for a while now, I get blu-ray movies and redeem the digital codes, I purchase movies directly from them as well when there is a deal, and I like my UV accounts with them. The service is generally good.

However, their customer service is atrocious. I accidentally made a purchase because I wasn't properly prompted on their website whether or not I wanted to confirm my order. I notified VUDU immediately afterwards, I never touched the movies that were part of the bundle. It was an accident. I called them, it took about 15-20 minutes on hold then I got someone who seemed less than sure of themselves, but confident that I would get a refund. This was February 8th. I never heard back, never got a confirmation number for the call/dispute, etc. I called back on February 14th, again with a long wait, finally got through to someone, they said they would have to look into it, put me on hold for another 10 minutes.

Finally the rep came back on, they did apologize for the very long hold time, and they said that I would hear back sometime in the next 3-4 days, this was on top of the week I have already waited.

I then got a reply email from them today saying I was SOL.

Bottom line, I will continue to use VUDU for my blu-ray digital redemptions, but I will absolutely not be a customer of theirs in any other capacity. The buck stops here.

Target offers the worse online shopping experience around. I wouldn't even shop here if it wasn't for the 5% off with the Target card. Their website is slow and terrible to navigate, their shipping speeds are atrocious (granted it is free shipping with RedCard), but I try to avoid them if I can find something for a comparable price elsewhere.

I specifically recall having to call their customer service over a missing order and it was a nightmare scenario. It took multiple phone calls and my issue wasn't completely resolved.

Buyer Beware!

I have ordered from Rightstuf from their catalog when I was a kid (talking Akira on VHS!). Their shipping speeds were always bad. I haven't used them in a long time with other websites offering the same products at better prices, shipping speed, convenience, etc.

I decided to order a blu-ray from them since they had it for a few dollars less than Amazon.com. Unfortunately, their shipping speeds are still atrocious. Granted there was a holiday weekend, but it still took them 6 days to create a shipping label. My order hasn't even been shipped yet, it was ordered before the holiday and at the very least should have been shipped this past Tuesday, but it's not even there yet, I will be lucky to see it shipped by this weekend.

To make matters worse, they are charging $4 for shipping one blu-ray! That is more than the media mail USPS rate! Needless to say I will not be ordering from them again.