Am 3 months pregnant & have never been so stressed out by a company before. They say 1 thing but they do not follow through or keep their word. They are also crooks. Long story short, I spoke to a representative named Diana who after I explained the situation of my return told me via chat "I spoke to my refund department who decided to refund you the whole amount you paid to your PayPal account". The next day I get an email from that same rep telling me that they can't & would be crediting my account with them instead & only refunding me $7 on PayPal acc of which I paid with.
What's funny is that I paid $33.46 with my PayPal yet they want to only refund me $7.
Please avoid this stress & aggravation & shop elsewhere for your event needs
High quality products for great prices. I am satisfied with my Satin table cloth and runners. The 300 LED light curtain is amazing! I highly recommend shopping with Yaya creations/ tableclothfactory. Safe online transactions through PayPal.
Wish I'd seen these reviews before I ordered. Their stated "free return" policy is a joke. Return and pay exorbitant shipping costs, or get one percent of your total sale for store credit. Never again. I'll sell them on Marketplace for more than I'd get for their "free" returns. DON'T BUY HERE.
I purchased 150 napkins and over 50 had oil stains. Some of the oil stains took up 1/4 of the napkin. You could clearly tell they were used. Some had seams that were pressed horizontal and some had were pressed diagonal.for a decorative fold. There is absolutely no way that somebody mistakenly sent these out. They looked terrible. I had even paid for expedited shipping only to get used oil stained napkins. Stay far away from this company. Would give zero stars if that was an option.
Perfect for a bridal shower. The plastic plates were so pretty. We also purchased the gold cutlery along with matching napkins and cups. Everyone loved them! And the best part, i was able to use again the following weekend for my daughter's 30th birthday tea party. Saved me tons of money! Yay! Also want to mention the packing. I have not seen anything packed this well in along time. Nothing damaged. And a note inside with a follow up number if anything was wrong, broken or not as expected and a promise to make it right. Thats customer service!
Ordered these dishes for a bridal shower with a spring floral theme. So many compliments! I was asked numerous times, where the table setting came from. I expect that many of my guests will be ordering from here for upcoming events as well. Everything came beautifully packed with great care. You can tell this company takes their customer service seriously as i was reminded through an email as well as a note in my delivery that if anything did not meet my expectations, that they would rectify it immediately. It's been YEARS since I've come across that kind of care in a company.
Our placemats came in as thin as tissue paper it was shocking I have never seen anything like that not even at walmart. They were creased down the center and on the end rendering them totally unusable. I contacted the company on all their forms they do not offer a phone number unfortunately I sent the pictures they asked for and have not heard back from them.
You better hope that you like what you order because shipping costs are deducted from the refund. In my case, I just kept some of the order because it wasn't worth sending back. I did return a rather large order and have waited for 2 weeks to receive a store credit. I ended up ordering something I didn't really need so I could use my store credit.
Love the table cloths I have purchased from you! They are great quality and clean up well. They were delivered quickly and just as ordered. I have shared your website with friends as your prices are reasonable as well!
Placed an order for my company that was guaranteed delivery by May 4th... beautiful... came in 2 dsys... but was only half my order? I called for 3 days trying to get other half of order... wanted $125 to fly it 2 day air? What? Other half still has NOT arrived... my company event had to be replanned and I look like a goober! Never... ever again with this place.
The product was great quality. Ordered table runners, napkins to match and champagne flutes. Communication and delivery was great. Just as described and I think price is good. Loved the promptness of communication!
These cute little candles were favors for a tropical, honeymoon-themed bridal shower held this past weekend! They were such a hit! Had them with a little sign that said..."Love burns long in happy hearts. Burn these candles and think of our bright new future. Let Love Light The Way!". Great product!
As a venue and retreat owner, I order a lot of linens and various supplies. It's a relief to have a one stop shop with quality fabrics, affordable pricing, fast delivery and excellent customer support.
I highly recommend this company for all your wedding and event needs.
Tablecloth Factory has an amazing selection, outstanding service, and unbelievably economical pricing. I was able to purchase satin table coverings for less than disposable products from well-known retailers! Pleased with the quality of the products also! Great partner to make event planning easier!
I bought 8 from here on sale for about 32 I believe I was really worried considering they're always having sales and every other website that says teal isn't true to color. But I am so happy with this product and can't wait to use these at my san jose sharks wedding they definitely dont feel or look cheap which is great thank you! Because the first order went great I had to place a second for other products and will be leaving a review for those as well can't upload a photo but this review is honest
The tablecloths were beautiful! The color was just as rich as the photo. I purchased these for my mothers homecoming celebration and am on a tight budget. It made more sense to buy 8 tablecloths at less than half the cost of renting 4 of them. So glad I made this choice.
Table Cloths Factory has high quality table cloths at extremely reasonable prices. Whether you needs linens for a wedding or birthday party, look no further. They have it all and get it to you quickly. If your order is over $35 you get free shipping.
I purchased 3 70" square tablecloths. The colors were perfect and so was the fit. I have an antique 54" square table that has been passed down in my family. It has been hard to find tablecloths to fit until I found Tablecloth Factory. I will definitely order more from them.
After reading all the negative reviews I was not sure about ordering from this company but I give it a try. I received everything sooner than expected, this is a great company with great prices. Also the customer service personal are very responsive and professional. I truly recommend this company for your event.
I have ordered several times and i have never had a problem. Everything came as expected and in the exact time frame they said it would. I am pleased with my purchases and i will continue to order from this company.
I have 4 orders now that have been successfully completed through this website. There have been zero problems and the products arrive with minimal wait time. The quality of the products are better than what I imagined they would be and I am very pleased with everything! This website and company have really helped us to reduce costs for our wedding reception.
Overview
Tablecloths Factory has a rating of 3.9 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Tablecloths Factory ranks 42nd among Home Decor sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members