Tablecloths Factory

I purchased 150 napkins and over 50 had oil stains. Some of the oil stains took up 1/4 of the napkin. You could clearly tell they were used. Some had seams that were pressed horizontal and some had were pressed diagonal.for a decorative fold. There is absolutely no way that somebody mistakenly sent these out. They looked terrible. I had even paid for expedited shipping only to get used oil stained napkins. Stay far away from this company. Would give zero stars if that was an option.

These cute little candles were favors for a tropical, honeymoon-themed bridal shower held this past weekend! They were such a hit! Had them with a little sign that said..."Love burns long in happy hearts. Burn these candles and think of our bright new future. Let Love Light The Way!". Great product!

Our placemats came in as thin as tissue paper it was shocking I have never seen anything like that not even at walmart. They were creased down the center and on the end rendering them totally unusable. I contacted the company on all their forms they do not offer a phone number unfortunately I sent the pictures they asked for and have not heard back from them.

It was just what I order I'm using it at a wedding its very sturdy and beautiful you want be disappointed

I ordered over $100 in glitter an have only received half of my order. When I placed my order, there was multiple colors of glitter out of stock, which is totally fine. I ordered 13 different colors, ALL were in stock. I received an email the next day saying 7 of the 13 colors were no longer in the warehouse... ‍ I am still waiting in my items. They have given me, not one, but two estimated arrival dates to their warehouse and both of those days have come and past. I'm still waiting. I reached out via email and all they have to say is "sorry for the inconvenience". Not happy. Not happy at all.

I sell handmade hairbows at www macaronijewelry.com and other places. I found tableclothsfactory.com when I was searching for ribbon. They have a variety of event planning, crafting, and home decorating supplies. My order arrived well packaged and on time. The prices - even without sales or discounts, of which there are plenty - are affordable compared to the industry. They will be my new ribbon supplier and have given me expansion ideas. Th I s was the first of what I expect to be many orders.

I ordered tulle from this company months ago. I received an email stating items are on backorder. The email stated I could wait or receive a refund. I asked for a refund. Since then they keep sending me the same email. I have emailed them back 4 times for a refund. They responded with the same email all 4 times. No phone number for this company. Email only. I'm not sure how to handle this. Its too late to dispute this with my bank. $48 in tulle and no tulle

VERY UN RELIABLE WITH SHIPPING THERE DATES ARE WAY OFF AND ALL YOU GET IS A LIVECHAT TO SPEAK WITH THIS COMPANY IS A BIG FRAUD

I am a very understanding and patient mother of 9 and do a lot of online shopping but have never in all my years been so highly disappointed with online shopping and customer care! After almost 3 weeks of placing my order (which indicated it would ship in 5-7 business days) I have to reach out and find that my order had been placed on hold indefinitely, with no email notification of any kind. This order was for my daughters wedding and unless I provided a copy of my BANK STATEMENT will not be processed and shipped out. When you call, you get a foreign gal, whom you can't understand clearly to "HELP" and they really don't care about your issues or offer any kind of service. I canceled my order and chose a new much more professional company to support!

Overall the service was excellent. Speedy turnaround from ordering to delivery. Product was in good condition the coloration was just different than I expected and did not fit our decor.
Response time and communication have been excellent in the returns process. I would consider using this company again.

Great product but shipping and fulfillment is horrible. Paid for rush shipping and product didn't show up when promised. Very disappointed in this company. They also have no phone numbers to call and talk to a person to try and solve problems.

I ordered a lot of stuff and everything came in in perfect condition and I was very very happy. Thank you

High quality products for great prices. I am satisfied with my Satin table cloth and runners. The 300 LED light curtain is amazing! I highly recommend shopping with Yaya creations/ tableclothfactory. Safe online transactions through PayPal.

I ordered some face mask 8 days ago and never received them I have been tracking them since they left the company no package or refund

The product was great quality. Ordered table runners, napkins to match and champagne flutes. Communication and delivery was great. Just as described and I think price is good. Loved the promptness of communication!

The color of the tablecloth I ordered doesn't go well with my thing, so I need to return. I have also re-order the correct color. However the returns cost more than the actual price of the tablecloth that I'm returning. I didn't realize when I made my purchase but they're shipping is pricey! So now I pay for the shipping and now I have to pay 15.99 to ship it back?! This is insane. And the fabric is not quality. It's a cheap thin cream colored tablecloth, with no weight to it. I won't order from them again.

Love the table cloths I have purchased from you! They are great quality and clean up well. They were delivered quickly and just as ordered. I have shared your website with friends as your prices are reasonable as well!

Omg where do I start. So I ordered a 7 tier square cupcake stand. It arrived in good timing BUT it was chipped on the bottom tier and had only 2 screws. I used the message app because apparently there is no phone number. After talking with a rep he asked me to put together the stand after I had just told him I had only 2 screws. Not rocket science here guys. After arguing with him for about 20 mins he finally said ok we will send you the replacement screws and give you 10% off the damaged bottom tier. I proceeded to tell him I did not order "damaged" products. He proceeded to tell me I understand but the best I can do is 10% off which equals up to $13. I asked to speak to a supervisor and he came back and said ok I can send you a new bottom tier and a $13 gift card. 7-10 days shipping he says... a month later I finally received my parts. Not to mention I didn't even get to use the cupcake stand because my event was in that month I sat waiting on the parts. I will NEVER order from them again.

En dos ocasiones no cumplieron con los tiempos de entrega, ponen en riesgo tu evento con demoras de 10 días o más.

Used at a craft show to cover cups and elevate my items. Very pretty. Well made. Ironed out wrinkles easily.

I ordered a hundred clear plastic little cubes, squares and appetizer plates. The price was good and they arrived quickly BUT they are so tiny as to be useless. They might hold one medium size strawberry or maybe 2 Jordan almonds. Be very careful to check measurements closely. 2 inches square is tiny!

Don't order nothing unless your absolutely sure your keeping it. I ended up paying for something and shipping and wasn't what as pictured or described I expected it to be bigger size. If you want to return something you have to pay shipping to send back. I ended up paying a dollar more then I spent in first place and now at the end I end up with nothing and still negative. I paid extra 21.00 for something I don't have. Even with full refund. Ridiculous. So don't order anything unless your sure. Unfair business! Oh and I ordered a cake stand same time and that just arrived and has a dent in it. Afraid to return. Now I'm stuck with a dented cake stand. Smh

Placed an order for my company that was guaranteed delivery by May 4th... beautiful... came in 2 dsys... but was only half my order? I called for 3 days trying to get other half of order... wanted $125 to fly it 2 day air? What? Other half still has NOT arrived... my company event had to be replanned and I look like a goober! Never... ever again with this place.