Tablecloths Factory

I ordered items over a week ago and had to reach out to them to ask why they haven't been shipped. I later found out because I had preordered items in my list the entire order can not be shipped until they have everything. Estimated, not until the end for the month. I then had to pay a second $7 charge for shipping so I can have the items that are ready to be shipped to be shipped now and the others when ever they are back in stock. Ive wasted a week because they don't inform you they wait until the entire order is ready and paid $14 in shipping for items that cost $45. I've never heard of a company doing this before so just keep that in mind.

I ordered tulle from this company months ago. I received an email stating items are on backorder. The email stated I could wait or receive a refund. I asked for a refund. Since then they keep sending me the same email. I have emailed them back 4 times for a refund. They responded with the same email all 4 times. No phone number for this company. Email only. I'm not sure how to handle this. Its too late to dispute this with my bank. $48 in tulle and no tulle

Our UPS driver as soon as he saw COD guessed it was this company (tablecloths factory is not the actual company), as there are few companies that COD and told me they are notorious for customer complaints. They split ship or order several times and we are expected to pay ~$40 COD each delivery (we are in Canada), because they ship basic ground UPS which is a separate $25+tx UPS processing fee. After the first time, I requested upgrade to international air, they refused and I said I would even pay the upgrade, and they still refused and after 6 different attempts they still could not understand my sentences as to why.
Ends up costing much more than Amazon (warehouse / reputable Amazon seller).
No benefits, only cost and hassles.
Avoid.

Yall. I can't even begin to tell you how surprised I am. These site usually throw me off and I never know how they're gonna be but I placed my first order back in September and I bought a mirrored charge plate on pre-order so I knew it would take a little while before they got shipped. It took about a month but I knew that was going to happen. I ended up ordering more of the safe charger plates for thanksgiving because they were absolutely GORGEOUS and exactly like the picture. You guys I placed an order late friday night and it is saturday morning and I have received my package. It didn't even take them 24 hours to process everything. BEAUTIFUL BEAUTIFUL BEAUTIFUL!

Omg where do I start. So I ordered a 7 tier square cupcake stand. It arrived in good timing BUT it was chipped on the bottom tier and had only 2 screws. I used the message app because apparently there is no phone number. After talking with a rep he asked me to put together the stand after I had just told him I had only 2 screws. Not rocket science here guys. After arguing with him for about 20 mins he finally said ok we will send you the replacement screws and give you 10% off the damaged bottom tier. I proceeded to tell him I did not order "damaged" products. He proceeded to tell me I understand but the best I can do is 10% off which equals up to $13. I asked to speak to a supervisor and he came back and said ok I can send you a new bottom tier and a $13 gift card. 7-10 days shipping he says... a month later I finally received my parts. Not to mention I didn't even get to use the cupcake stand because my event was in that month I sat waiting on the parts. I will NEVER order from them again.

I hosted a baby shower and then all linen with the satin Runners and sashes. Great quality, beautiful material and exact color!

I ordered the real touch calla lilies from Tablecloths Factory. Not only did they arrive very quickly, they arrived well packaged and in great shape. Neat fyi about real touch calla lilies. They are a little like the original Rubnermaid products. They bounce back into shape. If they arrive a little squished or get squished due to something you did, they are easy to reshape back to their original form. Just a little tidbit for you to know so you don't panic if something happens to your flowers. However, real touch calla lilies are photosensitive. They will yellow if exposed to too much sunlight, so try to keep them out of the sun as much as you can. I hope you order these. They are a great bargain. I highly recommend them and the company. God bless and stay safe!

These flowers were perfect for my event. They were the size that I needed. I sprayed them with gold paint.

FRAUDULENT COMPANY! DO NOT BUY! - A very long story short, this company is a complete fraud. I ordered a large set of chandeliers from them and spent MONTHS going back and forth over whether or not they were available, discontinued or shipped. All the while, my card was charged for the purchase. I made an attempt to exchange and items were also 'back ordered' after purchase. I never recieved any communication regarding items not being shipped, out of stock or disconitnued. I was forced to reach out to them via chat as you cannot speak to them over the phone numerous times. It is four months later and I still do not have a refund from them! Every step of the way they have made promises they could not keep. I keep records of all chats with them and am forced to use theme very time I communicate with them because they deny everything. This has gone on for so long that the card I used to purchase expired and I switched accounts. They were supposed to mail a check, but now are saying that they refunded the money to the closed account which my bank has no record of. They will not issue the refund now unless I provide bank statements of the closed account which is impossible because it's closed. This has been four months of nothing but lies. I have spent HOURS chatting with them over the past four months trying to straighten out orders and refunds. It has been a total nightmare. Save yourself the headache! My review is common if you do the research, which I did not before purchase. This company also goes by efavormart and Yaya!