SWEngines

This company makes me very angry. We ordered an engine after business hours on the Friday before Thanksgiving. Less than 24 hrs later I called to cancel the order but even tho the voicemail said their business hours included Saturday, they were closed (I assumed due to holiday). First thing Monday morning I called and waited on hold over an hour to get a cancellation form email to me. They still charged me $443 restocking fee! There's NO WAY there was a restocking fee. They are nothing but rip offs. AVOID THIS BUSINESS!

I ordered a 3.0 V6 from these people who were very spefic about needing my vin number to send me the correct engine.and said it would take 2 weeks to receive my engine. It took them almost 8 weeks to send the WRONG engine and than charged me a restocking fee and all the shipping I paid 1670 dollars for the wrong engine and only refunded 360 dollars.as my refund and they blamed me.
Biggest Thieves out there don't buy from these people..

SCAM SCAM SCAM SCAM SCAM! Do not ever recommend! This is the shadiest "company" I have ever dealt with! Don't waste your precious time or hard earned money with this scam of a company! Customer service is a complete joke… they are either the most incompetent people or just the shadiest! They owe me $1200 for a labor warranty claim. I may have to file a lawsuit since this shady company refuses to send my money, refuses to give any information about the owner, president, management or any contact information. I don't know how they keep getting away with this! Check other reviews, they are all similar. It's a huge problem! SCAM SCAM SCAM SCAM SCAM SCAM SCAM

I recommended this company to my son because i received my engine from them back in 2016 and haven't had one issue. They sent my son the wrong engine and when it was returned, they took half of his money! They will not return calls. And refuse to correct the issue. At this point i advised my son to speak with an attorney. Wish i had read these reviews before referring people to this company. I'M EMBARRASSED AND HURT TO SEE THIS GOING ON TO ANY AND EVERYONE. YOU GUYS SHOULD BE ASHAMED, BUT I WILL NOT TAKE THIS LYING DOWN!

Engine was damaged during shipping and delayed for 6 weeks. Also upon arrival it had an inoperable cylinder -Zero customer service

I placed an order for the engine on 3/9/21. Was sent an email saying 7-14 days. As of 4/5/21 I STILL HAVE NOT RECEIVED RHE THE ENGINE or any kinda of communication about shipping. When I call I'm sent to the shipping department and they keep telling me the same thing " It's being packaged for shipment". Mind you they told me this exactly a week ago. This was a terrible decision to order from this place because now I feel like I have to track someone down and that's not successful.

Purchased a motor for 1999 jeep wrangler sport standard.i received a 1998 xj automatic.it arrived sideways on a pallet with a seat belt tied to the pallet. After the mechanic cleaned it up saw that whoever pulled it out of the wrong car had took out 1 of the timing cover bolts and put in a longer one "most likely to hold the strap" and punched a hole through the other side and put a hole in the blocked.now my mechanic is pissed his bay is tied up and sw engines says we will get back to you in 2 or 3 days. Please do not buy an engine from them see pics

Do not buy from them. They state that engines are cleaned and prepped, they are not. They lie and are only middle man, they outsource the motor from wherever. I paid $1700 for a 1990 bronco 5.0 because the photos were great, the sales rep assured me its a clean and ready engine, i received a worn out, very rusty and extremely dirty 302. I have to replace EVERYTHING on the motor. It also came damaged. They are ignoring my calls and emails. DO NOT USE THEM!

I have been so disgusted with a company more than SW engines & transmission. On top of receiving a defective transmission for my Mercedes Benz I also haven't received my labor claim refund which is under warranty, my step will be to contact my attorney and file a lawsuit for breach of contract. Buyer Beware! Finally, all there staff continues to hang up on me, and the refund department refuses to resolve or spark to me. Shame on you SW engines!

I must say I ordered a motor for my sons car and before making the purchase I didn't read the reviews once I decided to do so I had already paid for the motor and the reviews sent me into a panic I couldn't believe the horror I was reading but after I had over reacted made calls to my credit card company to stop the payments ext I got a call from there customer service assuring me everything would be ok to not listen to all the negative reviews the guy on the phone was really nice and calmed me down and made me feel more at ease so I called my credit card company again and ok the payment received the motor with in a week and a half had it put in with in three days the place that did it said the motor was like new so far so good I paid 3,700 it had 50,000 miles and runs great. I'm hoping it stays like that I would recommend swengines.

I own a 2007 Ford Super Duty 6.0 Diesel. Unfortunately the motor sucked a lifter, and was a total loss.

After trying to find a local engine, I started searching the internet. Some how these guys come up "Clean" unless you start digging, which I didn't do.

I pay $4200 for a 2007 6.0 Diesel with 105K miles. As every one else has experienced, it took way longer than I was told. I order the motor on May 8th 2023.

Because my CC has an Az address, they had to send the motor to Az (Truck is in Cali), so I had to spend an extra $250 to forward the motor to Cali. When I received the motor, it was a 2004. My mechanic, who happens to be ASME Ford Certified for 6.0 motors, said it will not work without a lot of changes including the wiring harness.

I contacted SWEngines, and they tell me we will get back to you. After a week, they tell me its the same motor. I told them my invoice clearly says 2007 6.0 and its clearly a 2004. They exchange a few messages with me, then another guy by the name of Nick (Working for a Stephen Young) gets involved.

They send a bill of laden to have the 2004 motor picked up. After countless emails, I finally get a 2006 motor which is a drop in replacement. I received the replacement the first week of September. According to their warrantee, the motor has to be installed within 10 days after receipt. My mechanic's schedule was full until mid Sept, so needless to say the warrantee is void.

Once my mechanic started digging into the motor, there were lots of problems. It was installed, new fluids, then crank the motor over. Cranked a few times and hydrolocked, which took the starter out (My original one). After some investigation, they found two injectors that had been removed with defective o-rings and missing copper crush washers. There is no way this motor was running when it was pulled. It appears someone pulled 2 of the original injectors to sell to some one. When the motor was dispatched to ship, they dropped in other injectors, which no way would have functioned with the bad/missing gaskets.

The bad injectors filled up the crankcase with Diesel fuel, which means the fluids and the filters had to be changed.

All said and done, it cost me an extra $1653 to get the motor functioning over and above my original quote for the install. My mechanic also told me to change the oil one more time after about 1000 miles due to the possibility of fuel still in the crankcase. Just parts to change my oil is about $160 (Synthetic oil, stiction additive, and after market filter)

Oh lets not forget they shipped the replacement motor to Az again even after giving them an California address, and there goes another $250

I have sent a few emails to SWEngines, and of course to response. Next step is to contact the local Wisconsin Consumer Protection agency

I went with these guys because the website promised a steam cleaned, shrink wrapped and crated, tested engine. What I got was an engine unsecured on a broken freight pallet, lying on it's side, no wrapping, intake and exhaust ports left open to the elements, dirty engine oil left in the crankcase, hole in the cast aluminum valve cover, cut hoses and harnesses, rust and grime etc. Look at the pictures.

The a absolutely worst online purchasing experience of my life.
They are NOT helpful. Dont answer phones and there are many hidden costs and conditions that, apparently, you agree to when you do business with them. When specifically told by their representative that "all you have to do is contact us after the installation, we will send you a shipping label, and you get the core charge retuned.
Turns out, that's not the case.
You will lose 75% of the core charge for shipping it back to them.
Oh, and complain to your credit card company, they void your warranty.
It's a scam.
Caveat Emptor
You will only receive approx. 25p)

My mechanic said they sent me a broken engine as soon as he received it.

Called them repeatidly, and they refused to help us, or even return any of our calls.

After several weeks of no response from them, my mechanic had no choice but to put in the engine anyways to get the car out of his shop.

6 months and less then 24,000 miles later and the engine completely died.

It took two weeks of constant calling before the company said since you didn't file the warranty in 10 days it's not out problem.

These yahoos cost me over $5,000 in lost money.

When the engine of my car recently broke down, I had no idea where to go. Though I made up mind to purchase a new car engine for my car, thanks to one of my friends, who suggested me to contact SW Engines if I want affordable used engines including extended warranty and amazing quality. I simply want to thank my friend here because it was only because of him; I was able to get an impeccable quality used engine for price that was within my reach, and with up to 3 year extended warranty.

Cannot get SWEngines to send me a bill of lading so I can return transmission core and receive my deposit back. I believe this is a Chinese scam. All you can get is women with accents that you cannot understand. Auto salvage states they do not test engines SWEngines just has them drop ship to their customer. Don't believe the hype that engines are tested. They do not!

Paid $2995 for a "quality " engine. Took 7 weeks to get it, once unloaded realized I had gotten a junkyard motor. Both valve covers broken and duct tape over. All lines and hoses cut through. Demanded a return and refund. They picked it up and won't refund me the s&h charges. Do not deal with these crooks!

Very unprofessional, asked me for a secured code from my bank that your told to not give out; representative told me it would be fine...she said then that she would email the invoice to me to e-signe and approve...she emailed me the invoice alright but it wasn't to verify and e-signe.
When I called back and spoke to a representative I was calm but upset and tried to explain my predicament...I was told to " $#*! off and Go $#*! myself" by a gentleman representative before being hung up on! % Facts here, no bs because I was unsatisfied...I'm no Karen! Just blown away is all!

Scammers. They sold me an engine with "13k" miles assuming that I would not check the Vin number. Numerous times I requested the VIN number and I was told it would be with paperwork. Well no Vin on paperwork but it's stamped on engine block. The motor had over 63,000 miles on it not 13k like they stated. Oh well. Nice scam. Run away. Do not buy. Buyer be extremely aware.

Sent rusty dirty engine. Looks like was in a swamp. Called back 4 times to get it replaced. Had to engage my bank to the money back. Do not buy from them

Do not do business with these crooks! The engine I bought was not in the condition I was told it was in I had to replace all gaskets valve cover, oil pan, intake and so on the motor was filthy not clean like they stated! We were
Late to register the warranty and they denied it! No discussion just a no! Almost $1900. 00 for the motor before all the repairs we made to it! Do not listen to these smooth talkers they just want your money like a used car sales person!

If it were possible to leave negative stars this company would get negative a million. This company is 100% a SCAM. They will send you what you ordered, maybe a month later but you do get it, however you need to have the engine fully inspected while it's still on the pallet because they will try to keep your money by saying the warranty was void when the engine gets installed. Then when returning the item, they will NOT communicate with you on when the engine gets back to them, and they will try to keep your money, by telling you they will send the refund and then never doing it. This company hasn't done a SINGLE thing they have said they would. Don't waste your time or money on this company. They should be shut down for being scam artists.

Just purchased a 4 cylinder ranger motor
Scam
Motor was laying sideways on broken pallet
Oil all over backside of block
Called customer service waited 20 minutes and finally got through to a supervisor in warranty
Gave me the run through about that was the customers issue to deal with leaking gaskets
This motor had no quality inspection
I have 40 years in the business
I should know
Here's the kicker
The core has to be returned by there so called pickup service
I was sent an email that said there shipping cost would be to much and I could keep the core and I'm out 350 dollars
This is not in the advertisement
I think I have a lawsuit
Seeing I've got his text email and number
This is so wrong
Do not ever buy from these people
And I sure will let the region I work in know this
Charlotte
I cover lots of area and shops